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- Habibipour, Abdolrasoul, 1979-, et al.
(författare)
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A Taxonomy of Factors Influencing Drop-Out Behaviour in Living Lab Field Tests
- 2018
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Ingår i: Technology Innovation Management Review. - : Carleton University. - 1927-0321. ; , s. 5-21
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Tidskriftsartikel (refereegranskat)abstract
- The concept of a “living lab” is a relatively new research area and phenomenon that facilitates user engagement in open innovation activities. Studies on living labs show that the users’ motivation to participate in a field test is higher at the beginning of the project than during the rest of the test, and that participants have a tendency to drop out before completing the assigned tasks. However, the literature still lacks theories describing the phenomenon of drop-out within the area of field tests in general and living lab field tests in particular. As the first step in constructing a theoretical discourse, the aims of this study are to present an empirically derived taxonomy for the various factors that influence drop-out behaviour; to provide a definition of “drop-out” in living lab field tests; and to understand the extent to which each of the identified items influence participant drop-out behaviour. To achieve these aims, we first extracted factors influencing drop-out behaviour in the field test from our previous studies on the topic, and then we validated the extracted results across 14 semi-structured interviews with experts in living lab field tests. Our findings show that identified reasons for dropping out can be grouped into three themes: innovation-related, process-related, and participant-related. Each theme consists of three categories with a total of 44 items. In this study, we also propose a unified definition of “drop-out” in living lab field tests.
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| 2. |
- Habibipour, Abdolrasoul, 1979-, et al.
(författare)
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Drop-out in living lab field test : analyzing consequences and some recommendations
- 2018
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Ingår i: Twenty-Sixth European Conference on Information Systems (ECIS2018), Portsmouth, UK, 2018.
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Konferensbidrag (refereegranskat)abstract
- Involving individual users in the process of information systems development is a key dimension of open innovation. Living Labs are socio-technical systems that facilitate information systems development by integrating technical, social and organizational structures and focusing on individuals, tasks, technologies and the interactions between different stakeholders. Testing digital innovations in real-life use context is one of the key components of Living Labs. The users’ motivations to participate in Living Lab field tests at the beginning of the project are usually higher than once the field tests are underway. However, there is a dearth of research on other issues related to participants’ drop-out in Living Lab field tests. This study contributes to the existing literature by investigating the consequences of drop-out in Living Lab field tests and providing recommendations that would facilitate prolonged user engagement. The paper also discusses some ethical considerations regarding involvement of participants within Living Lab field tests. In doing so, we interviewed fourteen Living Lab experts in two Living Labs in Sweden and Belgium. Based on these interviews, we propose a first set of consequences, recommendations and ethical considerations to take into account when setting up Living Lab field tests. Keywords: User
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| 3. |
- Habibipour, Abdolrasoul, 1979-, et al.
(författare)
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Drop-out in Living Lab Field Tests : A Contribution to the Definition and the Taxonomy
- 2017
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Ingår i: Research Day Conference proceedings 2017. - Krakow : ENoLL - European Network of Living Labs. - 9789082102772 ; , s. 7-20
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Konferensbidrag (refereegranskat)abstract
- Studies on living labs show that the users’ motivation to participate in a field test is higher at the beginning of the project than during the rest of the test, and that users tend to dropout before completing the assigned tasks. However, the literature still lacks theories describing the phenomenon of drop-out within the area of living lab field tests. As the first step of developing a theoretical discourse, the aim of this study is to present an empirically derived taxonomy for the various influential factors on drop-out behavior and to provide a definition for drop-out in living lab field tests. To achieve this goal, we first extracted factors influencing drop-out in the field test by conducting a short literature review on the topic, and then triangulated the factors across 14 semi-structured interviews with experts in living lab field tests. Our findings show that identified reasons for drop-out can be grouped in three categories: innovation-related, research-related and participant-related. Each category in turn, consists of three subcategories with a total of 45 items for drop-out in living lab field tests. In this study, we also explore different types of drop-out and propose a definition for drop-out in living lab field tests.
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