Retail clothing Returns: A review of key issues

• Global online shopping has been increasing over the past decade, with no sign of stopping as new shopping formats, technology and consumer behaviour continuously interact to encourage and facilitate it. The clothing retail sector dominates e-shopping in most countries and there is a considerable literature related to the outward logistics associated with it. However, return rates in this sector range from around 20%-60% depending on specific product characteristics. Despite the logistical challenges this imposes, there is very little literature (particularly of an academic nature) on either the logistics or the environmental consequences of the logistics associated with these returns. This paper seeks to address this gap by analysing the reverse logistics of the clothing industry, the challenges it faces and its environmental consequences and suggests some policy implications.

Ämnesord

SAMHÄLLSVETENSKAP  -- Ekonomi och näringsliv (hsv//swe)

SOCIAL SCIENCES  -- Economics and Business (hsv//eng)

Nyckelord

e-tailing; reverse logistics; environment; digital single market

Publikations- och innehållstyp

vet (ämneskategori)

ovr (ämneskategori)