| 1. |
- Magnusson, Johan, 1976, et al.
(författare)
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Digital Transformation: Why Companies Resist What They Need for Sustained Performance
- 2021
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Ingår i: Journal of Business Strategy. - 0275-6668. ; 43:5, s. 316-322
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Tidskriftsartikel (refereegranskat)abstract
- The purpose of this study is to contribute to firms’ capabilities of digital transformation through the identification of strategies for digital decoupling and recoupling.The paper reports from multiple studies utilizing a combination of methods such as case-studies and clinical studies. The method of analysis involves the revisiting of vignettes from interactions with practitioners with the purpose of analyzing patterns in responses to digital transformation. The findings consist of four strategies employed by organizations and individuals in the decoupling of digital from their existing operations. Digital decoupling affords the organization the possibility of remaining largely unaffected by digital transformation. We also present four digital recoupling strategies that are employed to succeed with digital transformation. The study is limited by the analytical approach of drawing from multiple previous studies. The research implications consist primarily of a contribution to a better understanding of why and how digital transformation is constrained. The four strategies of digital decoupling can be used to identify behavior in organizations that limit digital transformation. The four strategies of digital recoupling can be used to instigate a more successful digital transformation. The study is the first to identify digital decoupling strategies as a micro-foundation for organizational resistance to digital transformation.
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| 2. |
- Caboni, Federica, et al.
(författare)
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Augmented reality in retailing: a review of features, applications and value
- 2019
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Ingår i: International Journal of Retail & Distribution Management. - 0959-0552. ; 47:11, s. 1125-1140
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Tidskriftsartikel (refereegranskat)abstract
- The purpose of this paper is to review augmented reality (AR) within retailing by identifying, outlining and discussing definitions of AR, applications of AR that are relevant for retailers, and the value AR provides for retailers and consumers. The paper is based on a review of AR research within the business-oriented literature and an overview of current AR applications within retailing. Based on previous literature, the paper presents a synthesised definition of AR, its main elements and how it differs from virtual reality. Furthermore, it reviews and provides examples of three major types of AR applications in retailing: online web based, in-store and mobile app based. Finally, the paper identifies the specific value that AR applications may provide for consumers and retailers. The paper contributes an overview of a relatively recent but rapidly emerging theme that has not yet been sufficiently reviewed. It outlines areas for further research and thus provides value for both researchers and retail practitioners.
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| 3. |
- Caboni, Federica, et al.
(författare)
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The Augmented Retail Store for Augmented Customer Experiences
- 2022
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Ingår i: Impact of Digital Transformation on the Development of New Business Models and Consumer Experience. - : IGI Global. - 9781799891796 ; , s. 184-197
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Bokkapitel (refereegranskat)abstract
- Among technological changes currently influencing retail, the implementation of digital strategies to create more experiential retail stores has enriched customers' experiences. Interactive technologies such as augmented reality (AR) provide particularly promising possibilities. By using AR, retailers can develop strategies to attract existing and potential customers, while customers can experience shopping in augmented, immersive ways in which the digital and physical worlds are combined in an augmented one. Despite the several examples of the use of AR technology in retail, those instances have often been introduced with only a few specific features and with limited applicability. In response, this chapter introduces the concept of an augmented retail store as a more comprehensive integration of physical and digital elements. It may serve as a means to develop an augmented experience for customers and mutual benefits for retailers and consumers and thus provide value for both academics and practitioners.
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| 4. |
- Cochoy, Franck, 1964, et al.
(författare)
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Bicycles, cyclists and loads: a comparative analysis of cycling practices in Gothenburg and Toulouse
- 2019
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Ingår i: Applied Mobilities. - : Informa UK Limited. - 2380-0127 .- 2380-0135. ; 4:1, s. 1-25
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Tidskriftsartikel (refereegranskat)abstract
- This article reports on a video-based analysis of bicycling practices in Gothenburg and Toulouse. It is based on actor-network theory, an approach that studies human and non-human entities and their contributions to social action equally. The paper examines bicycles and their interactions with cyclists and loads in the transport of people and goods. Accordingly, this paper presents methodological, theoretical and empirical contributions to the study of bicycle transportation as a possible method for developing sustainable urban environments. This paper also presents an innovative way to study ordinary social practices and describes how these practices shape associated societal issues.
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| 5. |
- Cochoy, Franck, 1964, et al.
(författare)
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Digitalizing consumption: Introduction
- 2017
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Ingår i: Cochoy, Franck, Hagberg, Johan, Petersson McIntyre, Magdalena & Sörum, Niklas. (2017). Digitalizing Consumption: How devices shape consumer culture. - : Routledge. - 9781138124899 ; , s. 1-19
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Bokkapitel (refereegranskat)
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| 6. |
- Cochoy, Franck, 1964, et al.
(författare)
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Price display technologies and price ceiling policies: governing prices in the WWII and postwar US economy (1940–1953)
- 2021
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Ingår i: Socio-Economic Review. - : Oxford University Press (OUP). - 1475-1461 .- 1475-147X. ; 19:1, s. 133-156
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Tidskriftsartikel (refereegranskat)abstract
- This article explores the politics and technologies of price fixing and price display in US grocery stores in the mid-20th century. Drawing on the literature on market devices and policy instruments, it complements previous studies focused on price setting processes by stressing the importance of price display. Through a systematic reading of the trade journal The Progressive Grocer, the article shows how displaying prices during World War II and the postwar inflation period combined the mastery of Government authorities at the federal level, and the expertise of retail professionals at the shelf level. It demonstrates that the regulation of prices is linked to mundane policies, technologies and practices, in particular the technique of ‘stereoscopic prices’ aimed at linking a reference price (the ceiling price set by the government) and the selling price (the actual price set by the retailer). Such technologies proved able to reinvent prices and price competition through their ‘bifurcated agency’, i.e. their propensity to both enact the scripts delegated to them (conveying price ceilings) and produce major side effects, like generalizing the practice of price display and linking prices to new values and qualitative dimensions of grocery products.
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| 7. |
- Cochoy, Franck, 1964, et al.
(författare)
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The ethno-graphy of prices: On the fingers of the invisible hand (1922-1947)
- 2019
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Ingår i: Organization. - : SAGE Publications. - 1350-5084 .- 1461-7323. ; 26:4, s. 492-516
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Tidskriftsartikel (refereegranskat)abstract
- This article is part of a project examining the long-term process of price display digitalization, ranging from manually written prices to contemporary electronic shelf labels. Based on the etymology of the term ‘digital’ (from digitus, finger or toe), we intend to show that the display of prices in retail settings surprisingly rests on a long-term digitalization process that started in the early 20th century. The study is based on a systematic reading of the trade magazine The Progressive Grocer during its first decades (1922-1947). This magazine assisted independent American grocers in their move from counter-service to self-service, and in facing the challenges of new competitors like chain stores and supermarkets. In this process, the disclosure of prices and their proper writing—their ethno-graphy—was central. We focus on a crucial and transitional period: the move from coded to open prices. This period entailed a double development of price ‘fingerization’ (using the fingers to write the prices) and price ‘de-fingerization’ (getting rid of handwriting thanks to novel price tag and printing devices). Ethnographying these mundane evolutions illuminates the role of the fingers of the invisible hand that animates the market, so to say.
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| 8. |
- Cochoy, Franck, 1964, et al.
(författare)
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The forgotten role of pedestrian transportation in urban life: Insights from a visual comparative archaeology (Gothenburg and Toulouse, 1875–2011)
- 2015
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Ingår i: Urban Studies. - : SAGE Publications. - 0042-0980 .- 1360-063X. ; 52:12, s. 2267-2286
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Tidskriftsartikel (refereegranskat)abstract
- This paper explores consumer logistics in urban settings by focusing on the evolution of pedestrian transportation. It accounts for how people carry things in the city and how this is related to the frames of the city and other means of transportation. The methodology combines archaeology, observation, and statistics, and rests on systematic coding of photographical archives. It analyses two streets, one in Gothenburg, Sweden and one in Toulouse, France, over four distinctive periods: before World War I, the wars and interwar period, the 1950s–1960s, and the present. Both dramatic and discrete changes are found, such as the simultaneous proliferation in the use of pedestrians’ bags and motorised types of transportation. The paper identifies geographical, technical, and cultural differences, while yielding surprising similarities between the two cities. The paper concludes that the neglected issue of consumer logistics need to be brought into the contemporary discourse on sustainable cities.
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| 9. |
- Cochoy, Franck, 1964, et al.
(författare)
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The technologies of price display: mundane retail price governance in the early twentieth century
- 2018
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Ingår i: Economy and Society. - : Informa UK Limited. - 0308-5147 .- 1469-5766. ; 47:4, s. 572-606
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Tidskriftsartikel (refereegranskat)abstract
- How is everyday retail pricing practices and devices linked to large-scale, market-wide movements in retail prices? This paper investigates how the development and spread of seemingly insignificant price display technologies in US grocery retailing related to the development of US food prices at large during the interwar years (1918–1939). We find that the development of these new technologies (e.g. preprinted price cards, price tags and price mouldings) afforded new retail pricing practices (e.g. price cutting, specials and bundles). This development both fed off and contributed to the periods of intense price competition that marked the development of US food prices in the studied period. We conclude that price formation mechanisms are historically situated socio-technical phenomena rather than the product of abstract and historically constant market forces. As such, well-working markets hinge on the efforts of a wide range of market actors to continuously test the contextualization of particular price mechanisms and develop alternative solutions to overcome the shortcomings that such reflexive efforts are able to establish.
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| 10. |
- Cochoy, Franck, 1964, et al.
(författare)
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The Tower of Labels: Labelling Goods in the US Grocery Store (1922–2018)
- 2020
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Ingår i: Labelling the Economy, Qualities and Values in Contemporary Markets. edited by B. Laurent and A. Mallard. - Singapore : Palgrave Macmillan. - 9789811514975 - 9789811514982 ; , s. 233-270
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Bokkapitel (refereegranskat)abstract
- While labelling is often conceived as an operation aimed at displaying the qualities of products, this chapter invites us to reflect on the labelling of prices. It proposes to study the technology as well as the micro-politics of price labelling in the long-term history of American grocery stores. The chapter relies on a study of the trade journal The Progressive Grocer from 1922 to 2016. It examines how various developments in labelling technologies, like sticker labels, price guns, printed price tags and UPC codes changed the division of labour between manufacturers and retailers in terms of product valuation and qualification and thus contributed to redefining not only the visibility of prices in market scenes and supply chains, but also the economics of the underlying qualities.
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