| 1. |
- Ebbesson, Esbjörn, 1979-, et al.
(författare)
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A User Driven Design Approach to Creating UGC Services – Challenging the Newspaper Industry
- 2013
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Ingår i: Human Interface and the Management of Information Information and Interaction Design. - Berlin : Springer Berlin/Heidelberg. - 9783642392085 - 9783642392092 ; , s. 187-196
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Konferensbidrag (refereegranskat)abstract
- This paper presents a user driven approach to creating user generated content services together with newspaper representatives and researchers in a Living Lab setting. Two cases are discussed, one with creating city district blogs and one with creating a site for un-employed youth. In each case both situated and distributed design activities were conducted, and the paper discusses the challenges with this approach. As the newspaper industry traditionally designs their services in-house from their own ideas and thereafter tests them with their readers, a user driven approach by readers was very challenging. However, the newspaper representatives also found it rewarding to embrace their ideas. The participating readers were very active in the situated activities but only a few continued the same activity online. The paper concludes by proposing a model for how to view the changing role of a researcher or facilitator in these types of setting. © 2013 Springer-Verlag Berlin Heidelberg.
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| 2. |
- Ebbesson, Esbjörn, 1979-, et al.
(författare)
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Co-creating Innovative UGC Services with the Media Industry
- 2013
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Ingår i: Proceedings of the Annual Hawaii International Conference on System Sciences. - Piscataway : IEEE Press. - 9781467359337 - 9781509056460 - 9780769548920 - 9781467359337 ; , s. 3057-3066
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Konferensbidrag (refereegranskat)abstract
- In this paper, we identify challenges of involving different stakeholders in distributed co-creative open innovation processes and discuss how these challenges can be handled. In the LoCoMedia project, researchers, newspaper representatives and readers/users have co-created innovative user generated content (UGC) services. With a Living Lab approach with the user in focus in a real life setting, we have experimented with different ways of involving different stakeholders in nine experimental UGC projects. The study concludes that careful recruitment, face to face meetings as a compliment to online activities, heterogeneous participant groups, feedback and careful selection of a flexible online platform is important aspects for involving different stakeholders in co-creating innovative processes. © 2012 IEEE.
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| 3. |
- Svensson, Jesper, 1976-, et al.
(författare)
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Methods and Techniques for User Contribution : Challenges from a Living Lab Perspective
- 2009
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Konferensbidrag (refereegranskat)abstract
- This paper discusses user contribution in innovation processes from a Living Labperspective. We view Living Lab as a milieu in which specific methods are used to involvedifferent stakeholders in open innovation processes to create and validate IT-products andservices in a real world setting. The involvement of different stakeholders is of particular importance in a Living Lab to secure the development of usable products and services. In thispaper we focus on methods and techniques for user contribution in innovation processes by discussing our own experiences based on 100 activities conducted within four differentresearch projects. The purpose of this paper is to discuss our experiences of methods andtechniques for user contribution in relation to three different aspects: a) phase in the innovation process, b) kind of user contribution and c) type of users, all in relation to a Living Lab perspective. We conclude that there is a need to translate face to face methods and techniques to distributed user involvement activities to be able to scale up and use these in a Living Lab setting.
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| 4. |
- Svensson, Jesper, 1976-, et al.
(författare)
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User Contribution in Innovation Processes : Reflections from a Living Lab Perspective
- 2010
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Ingår i: Proceedings of the 43rd Annual Hawaii International Conference on System Sciences. - Los Alamitos : IEEE Computer Society. - 9780769538693 - 076953869X ; , s. 1607-1616
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Konferensbidrag (refereegranskat)abstract
- This paper discusses user contribution in innovation processes from a Living Lab perspective. In this paper we focus on methods and techniques for user contribution in innovation processes by discussing our own experiences based on 100 activities conducted within four different research projects over a period of five years. The purpose of this paper is to discuss our experiences of methods and techniques for user contribution in innovation processes, in relation Living Labs, as well as to: a) phase in the innovation process, b) kind of user contribution and c) type of users. Our contribution is threefold, we have: (1) theoretically modified the CIC model to better suit a Living Lab milieu, (2) empirically discussed methods and techniques for user contribution in relation to the modified model, and (3) identified several issues regarding different kinds of user contribution and types of users that need to be considered in Living Labs. © 2010 IEEE.
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