Process mapping in industry - the self-centred phenomenon and how it effects continuous improvements

• For the manufacturing system development process to deliver the expected value, it is important that the management of the process works. However, the competence of building adequate process models is often missing. The purpose of this paper is to demonstrate that with some training, it is possible to achieve much better process models. This is studied through a workshop, where the participants map their “breakfast process”. The result shows that without guidance, the process becomes self-centred. A self-centred resource-oriented process model gives focus on time and resource utilisation, while a value objective oriented process model focuses more on process quality.

Subject headings

TEKNIK OCH TEKNOLOGIER  -- Maskinteknik -- Produktionsteknik, arbetsvetenskap och ergonomi (hsv//swe)

ENGINEERING AND TECHNOLOGY  -- Mechanical Engineering -- Production Engineering, Human Work Science and Ergonomics (hsv//eng)

Keyword

BPM

Business process model

Continuous improvement

Lean

Process orientation

Value

Continuous improvements

Expected values

Objective oriented

Oriented process

Process mapping

Process quality

Resource utilisation

System development process

Manufacture

Production Technology

Publication and Content Type

ref (subject category)

kon (subject category)