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- Jonsson, Oskar, et al.
(författare)
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Experiences of a User-Centred Research Approach involving Old People in Early Phases of Design; Reflections from Furniture Manufacturers
- 2013
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Ingår i: [Host publication title missing]. ; , s. 1-9
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Konferensbidrag (refereegranskat)abstract
- The paper concerns the furniture industry’s increased interest in opportunities and challenges to respond to demographic shifts and to meet future senior markets. A central issue discussed is how a user-centred approach in a collaborative design research project benefited the industrial partners. The paper focuses on the perspectives of the participating furniture manufacturers. The most involved representatives from each of the seven participating companies in the project were recruited as respondents. Semi-structured interviews were carried out. The results indicate that a user-centred design research approach with an early focus on old people contributed with knowledge on a general level that benefited the industrial partners. All respondents stated that they were strengthened in their presumptions about old people as furniture users and consumers. The majority stated that their understanding of end users improved. Based on lessons learnt three recommendations for future work in co-operative design research projects are: (1) to establish a mutual understanding of the different roles and perspectives of the design researchers and the industrial partners, (2) involve as many stakeholders as possible and (3) use prototypes and iterative design processes.
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