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- Eriksson, Owen, et al.
(författare)
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Commitment Management in the Context of Parallel Business Transactions
- 2007
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Ingår i: Systems, Signs & Actions. - : Linköpings Universitet. - 1652-8719. ; 3:1, s. 25-57
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Tidskriftsartikel (refereegranskat)abstract
- In order to maintain market position, one of the critical issues facing companies is how they can improve their commitment management. In this paper, the concept of commitment management is used to understand how suppliers and customers create mutual commitments in business agreements, and how these commitments are fulfilled. In a number of empirical case studies, commitment management problems have been the direct consequence of deficiencies in the infrastructural support. One example of such lacking infrastructural support are IT systems intended to support this commitment management process. This is of particular interest in a context of commitments created in parallel business transactions that compete for the same delivery capacity. The aim of the paper is to describe, analyse and propose solutions to some of these problems. This paper proposes a necessary extension to a framework for business interaction between suppliers and customers. This extension is based on business action theory, workpractice theory and ideas from yield management.
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| 2. |
- Halvorsen, K., et al.
(författare)
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Patients' experiences of well-being when being cared for in the intensive care unit—An integrative review
- 2022
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Ingår i: Journal of Clinical Nursing. - : Wiley. - 0962-1067 .- 1365-2702. ; 31:1-2, s. 3-19
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Tidskriftsartikel (refereegranskat)abstract
- Objective: The aim of this integrative review was to identify facilitators and barriers to patients’ well-being when being cared for in an ICU setting, from the perspective of the patients. Background: To become critically ill and hospitalised in an ICU is a stressful, chaotic event due to the life-threatening condition itself, as well as therapeutic treatments and the environment. A growing body of evidence has revealed that patients often suffer from physical, psychological and cognitive problems after an ICU stay. Several strategies, such as sedation and pain management, are used to reduce stress and increase well-being during ICU hospitalisation, but the ICU experience nevertheless affects the body and mind. Design; Methods: Since research exploring patients’ sense of well-being in an ICU setting is limited, an integrative review approach was selected. Searches were performed in CINAHL, Medline, Psych Info, Eric and EMBASE. After reviewing 66 studies, 12 studies were included in the integrative review. Thematic analysis was used to analyse the studies. The PRISMA checklist for systematic reviews was used. Results: The results are presented under one main theme, ‘Well-being as a multidimensional experience—interwoven in barriers and facilitators’ and six sub-themes representing barriers to and facilitators of well-being in an ICU. Barriers identified were physical stressors, emotional stressors, environmental disturbances and insecurity relating to time and space. Facilitators were meeting physical needs and activities that included dimensions of a caring and relational environment. Conclusion: Our main findings were that experiences of well-being were multidimensional and included physical, emotional, relational and environmental aspects, and they were more often described through barriers than facilitators of well-being. Relevance for clinical practice: This integrative review has shown that it is necessary to adopt an individual focus on patient well-being in an ICU setting since physical, emotional, relational and environmental stressors might impact each patient differently. © 2021 The Authors. Journal of Clinical Nursing published by John Wiley & Sons Ltd.
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| 5. |
- Rosemann, M., et al.
(författare)
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Four facets of a process modeling facilitator
- 2011
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Ingår i: International Conference on Information Systems 2011, ICIS 2011. - 9781618394729 ; , s. 2464-2479
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Konferensbidrag (refereegranskat)abstract
- Business process modeling as a practice and research field has received great attention in recent years. However, while related artifacts such as models, tools or grammars have substantially matured, comparatively little is known about the activities that are conducted as part of the actual act of process modeling. Especially the key role of the modeling facilitator has not been researched to date. In this paper, we propose a new theory-grounded, conceptual framework describing four facets (the driving engineer, the driving artist, the catalyzing engineer, and the catalyzing artist) that can be used by a facilitator. These facets with behavioral styles have been empirically explored via in-depth interviews and additional questionnaires with experienced process analysts. We develop a proposal for an emerging theory for describing, investigating, and explaining different behaviors associated with Business Process Modeling Facilitation. This theory is an important sensitizing vehicle for examining processes and outcomes from process modeling endeavors.
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