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- Andersson, Tommy D., 1947, et al.
(författare)
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The use and non-use values of events: a conceptual framework for event evaluation
- 2014
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Ingår i: The 23 r d Nordic Symposium On Tourism And Hospitality Research. THE VALUES OF TOURISM 2-4 October 2014. Köpenhamn, Danmark..
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
- An important focus of current research has involved the holisti c assessment of event impacts, including social, cultu ral and environmental impacts a s well as economic impacts. Events create externali ties that can be understood wit h the help of concepts such as Use and Non‐use values. To date, these concepts have been de veloped and applied primarily within environmental economics as comprising what eco nomists call 'total economic value'. They have been u sed to understand the benefits and costs that occur both for users of natural resources and for non‐users, i.e. ind ividuals that are affected by positive or negative externaliti es linked to, for example, the preservation of natural resources. They have also been e stablished within cultural econ omics to understand the values created by, for example, cultural institutions and art. A more recent development has been the application of Use and Non‐use values in the conte xts of events and festivals. The link between cultural instit utions and events can be establ ished by the cultural content of many events and festivals. However, the adoption of these concepts can also be linked to the notion that events have wider societal impacts, b eyond economic impacts or the financial injection of new money. The aim of this paper is to conceptualize Use and Non‐use value s in an event context. A literature review of the definit ions and applications within th e fields of environmental and cultural economics will be t he basis for the conceptualizat ion, as well as the recent applications in the event context. The conceptual framework pro vides a view on value creation of events, including bo th visitors (users) and local r esidents (non‐users). Use values are discussed in terms of direct and indirect use value which can be linked to different aspects of the event e xperience by participants, visi tors and destination residents. Non‐use values, on th e other hand, are discussed in terms of option value , bequest value , stewardship , altruistic value , and existence value and how these values can (if at all possible) be related to a wider group of event stake holders. The paper contributes an alternative perspective on event evaluation comp ared to standard approaches. This perspective also provides a fertile agenda for more detailed research on the role and importance of diffe rent types of values in event a ssessment.
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- Armbrecht, John, et al.
(författare)
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Experience quality, satisfaction, perceived value behavioral intentions in an event context
- 2017
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Ingår i: Session Proceedings. 26th Nordic Symposium of Tourism and Hospitality Research, October 4-6 2017, Falun, Sweden.
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Konferensbidrag (refereegranskat)abstract
- Quality is central to understand consumer behavior. In an event context Andersson, Armbrecht & Lundberg (2015) found that production quality and service quality determine satisfaction which determines the use value of event experiences and consumer expenditures at an event. Otto & Ritchie (1996) advocate a consumer perspective and propose that quality of a service and quality of an experience must be evaluated to understand the true nature of satisfaction. Researchers have engaged in developing scales for measuring these concepts during the last decade. Particularly the affective responses to experiences has been in focus to provide the experience and event industry with a deeper insight into aspects which might result in consumer immersion (Mihaly Csikszentmihalyi, 2014), arousal (Bigné et al., 2005; Holbrook & Hirschman, 1982) and extraordinary experiences (Abrahams, 1986; Arnould & Price, 1993). Few studies have however combined measures of affective and functional aspects into larger measurement models to predict satisfaction, value, intentions and behavior. This study measures affective and hedonic aspects of event experiences and to what extent they explain consumer value. Results indicate that affective and functional aspects are important. An interesting difference is that affective aspects are more likely to influence consumer satisfaction while functional aspects predict intentional behavior such as the likeliness to recommend the event to friends and family. Session: Advances in Event Management Research
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- Armbrecht, John, et al.
(författare)
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Impact Analysis of Sustainable Sports Events: Triple Impact Assessments of the 2013 EAIC
- 2014
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Ingår i: Estimating the Impacts of Tourism and Events A research symposium in Gothenburg, Sweden in March 20-21, 2014.
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
- The aim of this study is to answer the question: How to measure the impacts of sport events in a commensurable way. A model for measuring the impacts of a sport event from sustainability perspectives and in a common monetary metric is tested. Contingent valuation method, direct economic impact assessment and ecological footprint analysis are used to estimate the event impacts. The model is applied to a three day long European athletics indoor championship 2013 and the results demonstrate a possibility to produce a sustainability impact analysis in a uniform metric. Measured in monetary terms, socio-cultural impacts carry more weight than economic impacts do whereas environmental impacts have little importance for the total assessment. The tested model constitutes a promising method to develop a more holistic assessment of sport events.
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| 7. |
- Armbrecht, John, et al.
(författare)
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Web surveys and respondent recruitment - how to reduce survey errors
- 2013
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Ingår i: Innovation and value creation in experience-based tourism, The 22nd Nordic Symposium in Tourism and Hospitality Research, Bodö & Lofoten Islands, Sept. 24-27, 2013 / editor: Frank Lindberg.
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)
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| 9. |
- Lindström, Kristina, 1972, et al.
(författare)
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Resident's perceptions of tourism development: A holistic approach
- 2013
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Ingår i: Innovation and value creation in experience-based tourism, The 22nd Nordic Symposium in Tourism and Hospitality Research, Bodö & Lofoten Islands, Sept. 24-27, 2013 / editor: Frank Lindberg.
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)
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