| 1. |
- Allmér, Hans, Lecturer, 1958-
(författare)
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Servicescape for Digital Wellness Services for Young Elderly
- 2018
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Doktorsavhandling (övrigt vetenskapligt/konstnärligt)abstract
- In this thesis digital wellness services (DWSs) are in focus. The DWSs are services provided through digital devices, such as smartphones, bracelets, and tablets, by using digital environments such as Internet, cloud services, and websites. They can provide users with information that has an impact on their wellness, such as pulse, nutrition, and training guidance. The focus for this work on DWSs is on the age group of young elderly (60 – 75 years old). They belong to a group who were born long before digital devices and environments emerged and this factor may affect their motivation and willingness to use and benefit from DWSs.This thesis offers a framework for a digital servicescape that enables young elderly to benefit from DWSs. DWSs are produced and offered in digital servicescapes, where the interaction between the service providers and the service users occurs. The interaction can take place in different spaces like fitness studios, shopping malls or banks. DWSs for large groups of young elderly will require an ecosystem of stakeholders to develop, distribute, maintain, support, and further develop these services. An ecosystem builds on policies, strategies, processes, information, technologies, applications and stakeholders, and includes people who build, sell, manage and use the system. In order to understand the ecosystem, it is necessary to have a holistic approach to work out how its context, technology, stakeholders, and use interact with each other. A digital servicescape offers the conceptual basis for the ecosystem to form, evolve, and survive and produces platforms on which it is easy, effective, and productive to access and use DWSs.The described interaction between digital servicescape and DWSs for improved health leads to the research question: How can a digital servicescape enhance young elderly’s use of Digital Wellness Services (DWSs)?In order to answer the research question, the thesis presents different approaches that influence the young elderly’s capabilities and willingness to use and benefit from DWSs. If the young elderly follow recommendations to apply DWSs they will benefit in terms of healthier aging, reduced ill health, and a better quality of life. For developers and providers of DWSs development work will open up business opportunities if they understand the needs and demands of the young elderly. In addition, DWSs can contribute to significant health, social, and economic benefits for society in general. Proactive wellness programs for young elderly will have cumulative effects on the conditions for good health. The digital servicescape is a conceptual framework for future work on actually building the necessary platforms for DWSs.The work on this thesis follows an explorative approach. The data collection was carried out through surveys, literature review, and focus groups after which the data was sorted, analysed and interpreted. As the work progressed, a need arose to obtain insights from additional perspectives with the consequence that the additional data contributed to a deeper knowledge of the young elderly, DWSs and digital servicescape.The young elderly are, as a group, a very large market consisting of almost 100 million people in Europe alone. For the young elderly, digitalisation has been a part of their lives and its development has provided them with new opportunities to communicate. To them the interface on their digital device is where the interaction with a service provider occurs. Behind the interface, a digital servicescape and an ecosystem provide the necessary tools for the young elderly to achieve the wellness they seek. Nevertheless, to understand the target group it is important to consider four wellness dimensions: i) physical wellness, ii) social wellness, iii) emotional wellness, and iv) intellectual wellness. Together, the four dimensions form a holistic wellness approach to motivate young elderly to use DWSs. The research results show that the young elderly need to be motivated to adopt the services offered. Motivation that affects the young elderly is both intrinsic and extrinsic and this should be considered when developing and providing DWSs and digital servicescapes. Therefore, the service providers have to meet the expectations, needs, and demands of the young elderly and develop services that are suited for the target group. However, this is not enough, as this research shows that the young elderly want to be in a context where they feel safe.Information systems offer a basis for communication and interaction with and through digital devices such as smartphones, tablets, and bracelets. The Internet constitutes a platform for service and social interaction. Services offered on the Web, make it possible to do shopping, be entertained, entertain, and be involved in education, research, business and much more. The internet forms an important part of the infrastructure for DWSs and digital servicescapes.An efficient and well-designed DWS and its servicescape can create a win-win-win situation. The first part is the young elderly who can benefit from DWSs by increasing their chances of a longer, healthier, and happier life and thereby achieve wellness. The second win situation concerns the service developers and providers who can build a business by designing well-working DWSs aimed at the young elderly. Finally, the third win situation is about family, friends, and society. Well-designed DWSs can be beneficial for family and friends to help the young elderly to achieve wellness and require less support from family and friends. For society in general, there are financial benefits, as healthier and happier young elderly will reduce the demand for health care and support. Together the three win-win-win scenarios build an opportunity for a better tomorrow for all concerned. This thesis has created a foundation for continued research, testing, and development of DWSs and digital servicescapes. It has shown that there is a need for deeper understanding of the benefits a well-designed servicescape for DWSs can bring to people in general and to the group of young elderly in particular. Furthermore, there is a need for further research in the win-win-win situations when young elderly get access to digital wellness devices. A particularly interesting avenue of research would be to investigate how that digital servicescape could be designed and whether society should provide devices free of charge, at discount or with some other business model.
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| 2. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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A Milieu for Innovation : Defining Living Labs
- 2009
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Ingår i: Stimulating recovery. - New York : ISPIM. - 9789522148643 - 9522148644 ; , s. 12-
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Konferensbidrag (refereegranskat)abstract
- A new trend of user involvement in open innovation processes has emerged. Concurring with this trend the Living Lab concept has been re-vitalized. This concept has attracted attention lately, but there exist no coherent view. In this paper we discuss and define the concept and propose five key components and five key principles for Living Labs based on experiences from over 30 development and research projects within two Living Labs, Botnia Living Lab and Halmstad Living Lab. The key components are: ICT & Infrastructure; Management; Partners & Users; Research; and Approach. The key principles are: Openness; Influence; Realism; Value; and Sustainability. Our proposed definition of a Living Lab is: A Living Lab is a user-centric innovation milieu built on every-day practice and research, with an approach that facilitates user influence in open and distributed innovation processes engaging all relevant partners in real-life contexts, aiming to create sustainable values.
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| 3. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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A Model for Reflective Participatory Design : The Role of Participation, Voice and Space
- 2015
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Ingår i: 21st Americas Conference on Information Systems. - : Americas Conference on Information Systems. - 9780996683104
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Konferensbidrag (refereegranskat)abstract
- This paper aims to contribute to the participatory tradition in health informatics by presenting a model for reflective participatory design emerging from qualitative fieldwork in a participatory project aimed to improve the health and wellbeing of older people in the northern periphery regions of Europe, through new mobile services. The model brings together two established processes in novel ways: systems development and user participation. Within each process three concepts are presented to facilitate discussion and reflection at the concept level, the process level and the integrated process level.
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| 4. |
- Bergvall-Kåreborn, Birgitta, 1968-, et al.
(författare)
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Places and Spaces - Their Influence on Innovation Milieus and Innovation Processes
- 2015
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Ingår i: Proceedings of the 2015 ISPIM Conference in Budapest, June 14-17. - : International Society for Professional Innovation Management (ISPIM).
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Konferensbidrag (refereegranskat)abstract
- Intensified and matured use of internet-based technologies aimed to facilitate development and innovation are increasingly characterized by a mixture of physical and digital locations; commonly referred to as places and spaces. The aim of this paper was therefore to identify different types of places and spaces central for the innovation milieus and processes of Living Lab projects, illustrate their impact on both process and results, and develop guidelines for space that can be designed in order to facilitate value-driven and democratized innovation. Based on a literature review and a cross case analyses different aspects of space, relevant for Innovation and Living Lab studies, have been identified: 1) local-global; 2) physical and digital, and 3) private-public. In the paper we focus on these concepts as tools for understanding present day innovation and we examples of how digital technology has influenced placement and permeability in relation to place and space.
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| 5. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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Places and Spaces within Living Labs
- 2015
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Ingår i: Technology Innovation Management Review. - Ottawa, ON : Carleton University. - 1927-0321. ; 5:12, s. 37-47
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Tidskriftsartikel (refereegranskat)abstract
- In this article, we propose the concepts of places and spaces as conceptual tools to facilitate the organization of innovation activities within living labs. We have taken a pragmatic perspective on these concepts regarding how they are integrated in design situations, and how different types of places and spaces can facilitate or hinder innovation. We have found that, by applying openness, realism, and influence in the different spaces of our living lab milieus, they have transformed into many different places depending on the stakeholders involved, the methods chosen, and the facilitation of activities. Hence, by understanding this line of reasoning, living lab managers can make more informed decisions and plans for innovation activities.
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| 6. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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User toolkits for citizen-centric mobild service innovation
- 2012
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Ingår i: eChallenges e-2012 Conference Proceedings. - : IIMC International Information Management Corporation. - 9781905824359
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Konferensbidrag (refereegranskat)abstract
- Around the world, there is an ongoing shift from en economy focusing on product development to an economy with focus on digital service development. An ongoing initiative in Europe to support this shift is the Internet of Services (IoS) which strives for a situation where everything that is needed to use a software is available as a service. The aim of this paper is to present a toolkit that non-programmers can use develop their own innovative mobile services. This environment strives to put forth a situation where technologies are made available as components that easily can be composed into a mobile services by just about anyone. This has tremendous impact on the feasibility of citizen-centric services where citizens create apps based on their current needs in their contemporary situation.
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| 7. |
- Chronéer, Diana, et al.
(författare)
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The Missing Chart and Compass to Open Governance : Research in progress
- 2018
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Ingår i: Presented at SWEG 2018. The 15th Scandinavian Workshop on E-Government. - Copenhagen.
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Konferensbidrag (refereegranskat)abstract
- Today’s society is facing a number of pervasive societal trends such as increased globalization, accelerating urbanisation, a growing knowledge society, stronger individualization, as well as increased variety and pluralism (SOU 2016:89). These phenomena are driven and enabled by the data driven digitalization and new technologies, and taken together they indicate that a digital transformation is ongoing. In the end the digital transformation of the society will influence all, from individuals to nations and globally. It is plausible to say that the digital transformation is unescapable and Janowski (2015) claims that it is clear that governments and policymakers must pay attention to and be ready to govern the digital space since many of the cultural, political, economical and other human activities now occur in the digital space. Sweden aims high, in 2012 the Swedish government appointed Digitaliseringskommissionen the mission to realize the IT policy goal; to become supreme in making use of all the possibilities that digitalization brings along. Digitaliseringskommissionen states that Sweden is strong in areas such as infrastructure, human capital and use of the Internet, and have many ICT specialists, but Sweden is weak when it comes to digitalizing the public sphere; there is lack of co-ordination of administrations (finding common solutions) and open data (SOU 2016:89).
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| 8. |
- Gylling, Arne, et al.
(författare)
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Project: SITE - Smart IT för Energibesparing
- 2015
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Annan publikation (populärvet., debatt m.m.)abstract
- Från ansökan: "Projektet skall via användarmedverkan, med skolungdomar och lärare på Tunaskolan i Luleå, kombinerat med smart IT och design av nya innovativa sätt för visualisering utveckla nya metoder för att minska energiförbrukningen. Projektet bygger vidare på resultat och samarbeten med både nationella och internationella EU projekt inom området energibesparing med fokus på användarmedverkan.Vi vill tillsammans med skolungdomar, morgondagens beslutsfattare, och via deras "normala" kommunikationsvägar (Internet, Web 2.0, Facebook etc) sprida och engagera om energi och miljö. Genom att bygga demonstratorer vill vi lära oss hur och vad man bör fokusera på för att både spara energi men även bidra till en större medvetenhet för områdena. Vi vet att ungdomar idag mycket snabbare sprider "god" information och huvudfokus för projektet är att tillsammans med ungdomarna förstå vad och på vilket sätt energiutnyttjandet skall visualiseras för att "nå ut" och spridas.Vårt mål är att engagera skolan, elever, lärare och besökare, till att bidra med idéer för hur man kan spara energi och värna om miljön. Tillsammans med projektdeltagarna kommer nya Internet-baserade applikationer attutvecklas för visualisering av i realtid uppmätt energiutnyttjande. Tillvägagångssättet kommer vara baserat på att genom korta och snabba iterationer sätta nya versioner av de utvecklade applikationerna "i händerna" påungdomarna som varit med och designat själva hur applikationerna ska se ut för att presentera energiförbrukning på ett enkelt sätt.Vi avser också att via medverkande företag, baserat på resultat i projektet, utveckla nya affärer och vi kommer kontinuerligt under projektet att sprida information om framsteg via Internet, konferenser samt andra samarbetsprojekt.
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| 9. |
- Habibipour, Abdolrasoul, 1979-, et al.
(författare)
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Exploring Factors Influencing Participant Drop-Out Behavior in a Living Lab Environment
- 2017
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Ingår i: Scandinavian Conference on Information Systems. - Cham : Springer. - 9783319646947 - 9783319646954 ; , s. 28-40
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Konferensbidrag (refereegranskat)abstract
- The concept of “living lab” is a rather new phenomenon that facilitates user involvement in open innovation activities. The users’ motivations to contribute to the living lab activities at the beginning of the project are usually higher than once the activities are underway. However, the literature still lacks an understanding of what actions are necessary to reduce the likelihood of user drop-out throughout the user engagement process. This study aims to explore key factors that are influential on user drop-out in a living lab setting by engaging users to test an innovation during the pilot phase of the application’s development. The stability of the prototype, ease of use, privacy protection, flexibility of the prototype, effects of reminders, and timing issues are the key influential factors on user drop-out behavior. This paper summarizes the key lessons learned from the case study and points to avenues for future research.
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| 10. |
- Habibipour, Abdolrasoul, 1979-, et al.
(författare)
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Theorizing Living Lab research: The way forward
- 2023
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Ingår i: Proceedings of the XXXIV ISPIM Innovation Conference. - 9789526506937
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
- Living Labs have become a popular approach to facilitate multi-stakeholder engagement in open innovation processes in real-life settings. Despite their extensive application across various research fields, there is still a lack of theoretical understanding in this area. This study aims to take the first step towards developing a theory for Living Labs. In doing so, we will review the current state of the art of Living Lab theories as well as identify areas where further theoretical support is required. To achieve this, grounded theory will be used as the overarching approach to rigorously review literature. The outcome of this research will be a taxonomy of Living Lab theories, classified according to the emerged themes from grounded theory analysis. Additionally, the study will identify areas where Living Lab research needs to be theorized to support both researchers and practitioners in this area.
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