| 1. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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Disregarding history : Contemporary IS contexts and participatory design
- 2014
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Ingår i: Communications of the Association for Information Systems. - 1529-3181. ; 34:1, s. 1319-1332
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Tidskriftsartikel (refereegranskat)abstract
- User participation has long been seen as a core topic of study within the IS field, yet its relevance to contemporary development environments and contexts has recently been brought into question. The aim of this article is to investigate the extent to which this rich history and experience is used to inform contemporary practices. We provide a survey that evaluates the degree to which PD (participatory design) is currently represented in the IS literature, the results of which reveal a low representation. Based on these findings, a number of propositions are offered. © 2014 by the Association for Information Systems.
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| 2. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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Living lab : an open and citizen-centric approach for innovation
- 2009
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Ingår i: International Journal of Innovation and Regional Development. - 1753-0660 .- 1753-0679. ; 1:4, s. 356-370
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Tidskriftsartikel (refereegranskat)abstract
- In this paper, we focus on a new research area, Living Lab that introduces new ways of managing innovation processes. A Living Lab can be viewed as both an innovation milieu and an innovation approach and the aim of this paper is to clarify these two perspectives, as well as to illustrate how they can enrich each other. This is done by presenting one Living Lab milieu, Botnia Living Lab and its key components; and one Living Lab approach, FormIT and its key principles. The presentation is done on two levels, one general level and one case specific level. The case focuses on involving citizens in the design of an e-service aimed to increase their influence in a municipality and its development. Through this, we learnt that the key components of a Living Lab constitutes important structures that enhance the process and as such the principles.
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| 3. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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Places and Spaces within Living Labs
- 2015
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Ingår i: Technology Innovation Management Review. - Ottawa, ON : Carleton University. - 1927-0321. ; 5:12, s. 37-47
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Tidskriftsartikel (refereegranskat)abstract
- In this article, we propose the concepts of places and spaces as conceptual tools to facilitate the organization of innovation activities within living labs. We have taken a pragmatic perspective on these concepts regarding how they are integrated in design situations, and how different types of places and spaces can facilitate or hinder innovation. We have found that, by applying openness, realism, and influence in the different spaces of our living lab milieus, they have transformed into many different places depending on the stakeholders involved, the methods chosen, and the facilitation of activities. Hence, by understanding this line of reasoning, living lab managers can make more informed decisions and plans for innovation activities.
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| 4. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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User expressions translated into requirements
- 2010
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Ingår i: Human Technology. - : Centre of Sociological Research, NGO. - 1795-6889. ; 6:2, s. 212-229
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Tidskriftsartikel (refereegranskat)abstract
- Grounding the development of mobile and ubiquitous services on actual needs and behaviors of users, rather than on designers intuition, is a well established tradition today. However, gathering data about users in different contexts usually result in large amounts of data that have to be analyzed and translated into requirements. This is a crucial process in the development cycle and its outcome is usually very dependent on the preconceptions of the developers or researchers. Despite this strong element of subjective influence the translation process is seldom made transparent. Nor are the user needs related to psychological discussions and existing taxonomies. The aim of this paper is, therefore, to contribute to the field by presenting a process for translating user expressions to needs and later to requirements using Reiss taxonomy of human needs as a theoretical base. Using this translation process we were able to identify two hierarchical levels of needs: needs of a service and needs in the service. The process also made it possible for us to see needs hidden in general expressions and to reformulate them accordingly. Further, it generated a clear traceability from user expressions to requirements, and finally, confirmed the importance of focusing on, and understanding, the situated needs of users.
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| 5. |
- Chronéer, Diana, et al.
(författare)
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Urban Living Labs : Towards an Integrated Understanding of Their Key Components
- 2019
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Ingår i: Technology Innovation Management Review. - Ottawa : Talent First Network (Carleton University). - 1927-0321. ; 9:3, s. 50-62
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Tidskriftsartikel (refereegranskat)abstract
- In today’s ongoing urbanization and escalating climate change, there is an increasing demand on cities to be innovative and inclusive to handle these emerging issues. As an answer to these challenges, and in order to generate and adopt sustainable innovations and nature-based solutions in the urban areas, the concept of urban living labs has emerged. However, to date, there is confusion concerning the concept of the urban living lab and its key components. Some interpret the urban living lab as an approach, others as a single project, and some as a specific place – and some just do not know. In order to unravel this complexity and better understand this concept, we sought to identify the key components of an urban living lab by discussing the perspective of city representatives in the context of an urban living lab project. To achieve this goal, we reviewed previous literature on this topic and carried out two workshops with city representatives, followed by an open-ended questionnaire. In this article, we identify and discuss seven key components of an urban living lab: governance and management structure; financing models; urban context; nature-based solutions; partners and users (including citizens); approach; and ICT and infrastructure. We also offer an empirically derived definition of the urban living lab concept.
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| 6. |
- Ericson, Åsa, et al.
(författare)
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In search of innovation : grasping the concept of needs
- 2006
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Ingår i: International Journal of Technology, Knowledge and Society. - 1832-3669. ; 2:4, s. 35-44
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Tidskriftsartikel (refereegranskat)abstract
- The starting position for this paper is experiences in identifying needs. The paper discusses the concept of needs and seeks to explore whether needs, as a concept, can be identified and understood in the relevant literature. The discussion is inspired by both an engineering design perspective and an interaction design perspective of needs. The discussion highlights a duality of needs, needs are partly easy to express and partly difficult, even impossible, to express. Thus, to grasp the concept as a whole, it is necessary to adapt different approaches. Needs that are difficult to express are situated in the user's context and are experienced by the user as a perceived lack of satisfying solutions. The solution is not understood or known by the user. Therefore, needs cannot be easily expressed by the user; such needs have to be found. An interpretive approach adapted by the design team and/or the needfinder to understand the user's situation and to identify such needs is suggested.
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| 7. |
- Habibipour, Abdolrasoul, 1979-, et al.
(författare)
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A Taxonomy of Factors Influencing Drop-Out Behaviour in Living Lab Field Tests
- 2018
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Ingår i: Technology Innovation Management Review. - : Carleton University. - 1927-0321. ; , s. 5-21
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Tidskriftsartikel (refereegranskat)abstract
- The concept of a “living lab” is a relatively new research area and phenomenon that facilitates user engagement in open innovation activities. Studies on living labs show that the users’ motivation to participate in a field test is higher at the beginning of the project than during the rest of the test, and that participants have a tendency to drop out before completing the assigned tasks. However, the literature still lacks theories describing the phenomenon of drop-out within the area of field tests in general and living lab field tests in particular. As the first step in constructing a theoretical discourse, the aims of this study are to present an empirically derived taxonomy for the various factors that influence drop-out behaviour; to provide a definition of “drop-out” in living lab field tests; and to understand the extent to which each of the identified items influence participant drop-out behaviour. To achieve these aims, we first extracted factors influencing drop-out behaviour in the field test from our previous studies on the topic, and then we validated the extracted results across 14 semi-structured interviews with experts in living lab field tests. Our findings show that identified reasons for dropping out can be grouped into three themes: innovation-related, process-related, and participant-related. Each theme consists of three categories with a total of 44 items. In this study, we also propose a unified definition of “drop-out” in living lab field tests.
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| 8. |
- Habibipour, Abdolrasoul, 1979-, et al.
(författare)
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Rural Living Labs: Inclusive Digital Transformation in the Countryside
- 2021
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Ingår i: Technology Innovation Management Review. - Ottawa : Talent First Network. - 1927-0321. ; 11:9/10, s. 59-72
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Tidskriftsartikel (refereegranskat)abstract
- Digital transformation (DT) has received increasing attention in recent years. Up until now, most of the current studies focus on digital transformation in advanced and dense societies, especially urban areas and technologies. Hence, the phenomenon of DT is under-researched in the context of rural and sparsely populated contexts. This study aims at exploring how a rural living lab (RLL) can be shaped and how this approach can be designed to support digital transformation processes in rural contexts. In so doing, following a design science research methodology (DSRM) approach, we have made an artefact (that is, RLL framework) that is an “instantiation” that supports user centric digitalization of rural areas. The designed framework is developed based on the key components of “traditional” and “urban” living labs, as well as empirical data which was collected within the context of the DigiBy project. The DigiBy project aims at conducting DT pilots in rural areas to elevate peoples’ understanding of digitalization and the application of digitalization opportunities for service development in rural areas in the north of Sweden. As a result of these studies, five key components that guide the design of digital transformation pilots in rural areas emerged, namely: 1) rural context, 2) digitalization, 3) governance, control, and business mode, 4) methods facilitating DT processes, and 5) quintuple helix actors. We also offer an empirically derived definition of the rural living lab concept, followed by avenues for future research.
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| 9. |
- Holst, Marita, et al.
(författare)
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Appreciating needs for innovative IT design
- 2007
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Ingår i: International Journal of Knowledge, Culture and Change Management. - 1447-9524 .- 1447-9575. ; 6:4, s. 37-46
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Tidskriftsartikel (refereegranskat)abstract
- Identifying user needs is important as use of interaction technologies have grown and influence leisure time and work. This paper presents methods for identifying and operationalising needs in design processes
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| 10. |
- Holst, Marita, et al.
(författare)
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Enriching the process of appreciating needs with storytelling
- 2006
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Ingår i: International Journal of Technology, Knowledge and Society. - 1832-3669. ; 2:4, s. 61-68
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Tidskriftsartikel (refereegranskat)abstract
- This paper explicates the possibility to enrich the process of appreciating needs with storytelling. In this way we are able to identify needs and, thus, facilitate the design process of a viable community for knowledge-sharing and creation across boundaries among young entrepreneurs. The specific situation which the design of a knowledge community constitute is discussed and the usefulness of our approach is thereafter valued in relation to the challenges of creating a viable community constructed from participants' identified needs and interests.
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