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Sökning: WFRF:(Winter Jeff) > Rönkkö Kari > Refereegranskat > Hellman Mats

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  • Winter, Jeff, et al. (författare)
  • Developing Quality through Measuring Usability--The UTUM Test Package
  • 2007
  • Ingår i: WoSQ'07 : ICSE Workshops 2007.
  • Konferensbidrag (refereegranskat)abstract
    • This paper presents a tool for building quality of use into software and the software process, in the form of a test package for mass market devices. It is developed for measuring user experience, which is seen as a more encompassing term than usability. The test package, which is under constant development, is the result of a long term cooperation between industry and academia, and is in use in indutrial development projects. It shows usability through the use of metrics, for efficiency, effectiveness and satisfaction, supported by qualitative judgements made by a test leader/usability expert. It gives a clear demonstration of quality, from the customer and end-user point of view. The case presented here, where the test has been performed concurrently in two countries, has been a quality assurance of the test package, which has been found to work efficiently and flexibly in a complex industrial environment, with complicated relationships between customers, partners and end-users.
  • Winter, Jeff, et al. (författare)
  • Reporting Usability Metrics Experiences
  • 2009
  • Ingår i: ICSE Workshop on Cooperative and Human Aspects of Software Engineering. - 978-1-4244-3712-2 ; s. 108-115
  • Konferensbidrag (refereegranskat)abstract
    • It is often claimed that software development is negatively affected by infrequent, incomplete and inconsistent measurements; improving with the help of metrics is an obvious solution. Software testing provides opportunities for measurement that give organizations insight in to processes. Usability testing is part of the testing area, although it is not a commonly addressed area within software engineering, perhaps because of a split between qualitative and quantitative paradigms. We compare a usability testing framework called UTUM with principles for Software Process Improvement, and find areas of close agreement as well as areas where our work illuminates new characteristics. UTUM is found to be a useful vehicle for improvement in software engineering, dealing as it does with both product and process. Our work emphasises the importance of the neglected area of usability testing. Our experience also illustrates how the metrics have been tailored to act as a boundary object between different disciplines.
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  • Resultat 1-3 av 3
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Winter, Jeff (3)
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