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- Armbrecht, John
(författare)
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AN EVENT QUALITY SCALE FOR PARTICIPATORY RUNNING EVENTS
- 2020
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Ingår i: Event Management. - 1525-9951. ; 24:1, s. 139-152
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Tidskriftsartikel (refereegranskat)abstract
- Research question: This study focuses on the perceived quality of participatory event experiences by addressing the following question: What are the important aspects of the event experience? Research methods: The aim is to develop and refine a scale to measure the quality of the event experience for runners at a participatory event. The objective is to combine, apply, test, and refine the existing scales to increase our understanding of the perceived quality of events among amateur running athletes. Both affective and cognitive dimensions are included in the scale. Based on seven dimensions and 36 items, a formal scale development process is adopted. The data consist of 1923 observations collected during a participatory event with approximately 60,000 registered participants. Results: The seven-factor model, including immersion, surprise, participation, fun, social aspects, hedonic aspects and service quality, was gradually revised in favour of a four-factor solution: service quality, hedonic aspects, fun and immersion. As a result, 73.1% of the variance is extracted. Implications: This study contributes to a refined scale measuring the perceived event quality of participatory events. Service quality accounts for more than half of the variance extracted. Researchers should continue to develop research on the critical experiential dimensions in an event context. Furthermore, the links between the constructs need attention. The results suggest that event organizers should evaluate their events and event portfolios based on the scale and take actions to increase the perceived quality of these events.
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| 2. |
- Armbrecht, John, et al.
(författare)
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The event experience, hedonic and eudaimonic satisfaction and subjective well-being among sport event participants
- 2020
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Ingår i: Journal of Policy Research in Tourism Leisure and Events. - : Informa UK Limited. - 1940-7963 .- 1940-7971. ; 12:3, s. 457-477
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Tidskriftsartikel (refereegranskat)abstract
- The baffling growth in the number of participants in sport events calls for an explanation. Sport event organizers, working on an increasingly competitive market, need to know what factors are important to satisfy the participants and enhance their well-being. Satisfaction is a central concept in consumer behaviour research together with experiences. Subjective well-being (SWB), also referred to as happiness, has made a more recent entry into consumer behaviour research but is gradually gaining recognition as an important concept. The objective of this study is to find out how SWB fits into the framework of consumer behaviour and whether SWB can be explained by satisfaction with the event experience in the context of participatory sport events. It is proposed that satisfaction is better aligned with theories about happiness by distinguishing between hedonic satisfaction and eudaimonic satisfaction. A survey of 7552 participants at five sport events was used to select a subsample of 192 participants, which provides data for testing an SEM model. The model consists of six constructs: Service quality, fun, flow (as components of the event experience), hedonic satisfaction, eudaimonic satisfaction and the dependent construct SWB. The results reveal a good fit of the model. Service quality and fun affect hedonic satisfaction whereas eudaimonic satisfaction is influenced by flow. SWB is explained by hedonic satisfaction, which acts as a fully mediating variable for eudaimonic satisfaction. The conclusions centre on the introduction of two new types of satisfaction consistent with the two facets of happiness and implications for event management.
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