| 21. |
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| 22. |
- Nugent, Chris, et al.
(författare)
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Home-based assistive technologies for persons with mild dementia
- 2007
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Ingår i: Pervasive Computing for Quality of Life Enhancement. - Berlin : Encyclopedia of Global Archaeology/Springer Verlag. - 9783540730347 ; , s. 63-69
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Konferensbidrag (refereegranskat)abstract
- Those suffering from mild dementia exhibit impairments of memory, thought and reasoning. It has been recognised that deployment of technological solutions to address such impairments may have a major positive impact on the quality of life and can be used to help perform daily life activities hence maintaining a level of independence. In this paper we present an overview of our current investigations into how technology can be used to improve the quality of life of the ageing person with mild dementia. Specifically, we detail the methodology adopted for our work, outline results attained from a series of workshops to identify user needs and finally present how these user needs have been mapped onto the design of home based assistive technologies.
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| 23. |
- Ståhlbröst, Anna, et al.
(författare)
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Constructing representations of users needs : a living lab approach
- 2008
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Ingår i: Proceedings of 31th Information Systems Research Seminar in Scandinavia. - : Mittuniversitetet. - 9789186073121
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Konferensbidrag (refereegranskat)abstract
- The difficulties of understanding system requirements early on in the systems development process is an issue being discussed in the information systems discipline for several years. The requirement elicitation phase is seen as the most important phase, but it is still the least understood activity during the systems development process. Little research has been published which clarify, discuss and theorize user needs and its characteristics and how these could be used as implications for design of new IT-systems. In this paper, we aim to generate general insights about users and their situations by elaborating with situational user expressions and by this start developing theory about users' needs and requirements. During our studies, we have found that users express their needs and desires that are both dependent on the current situation they act in, but users also express their desires in general ways. Following a constructivist perspective, we have found that the users' experiences and the use of stimuli material influence what users express.
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| 24. |
- Ståhlbröst, Anna, et al.
(författare)
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FormIT : an approach to user involvement
- 2008
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Ingår i: European living labs. - Berlin : Wissenschaftlicher Verlag Harri Deutsch GmbH. - 9783865733436 ; , s. 63-75
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Bokkapitel (övrigt vetenskapligt/konstnärligt)
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| 25. |
- Ståhlbröst, Anna, et al.
(författare)
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Needs and accommodation in evaluation design
- 2005
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Ingår i: Proceedings of 12th European Conference on Information Technology Evaluation (ECITE 2005). ; , s. 457-464
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Konferensbidrag (refereegranskat)abstract
- A clear understanding of the purpose of evaluation is essential in every evaluation situation to ably decide on approach and methodology. In this paper we present a case study focusing on evaluation of a mobile service for marketing purpose called M-Club. The project involved companies from different lines of business and with different nationalities. This diversity shed light on the complex process of defining a common evaluation focus. To understand the perspectives of the different stakeholders, interviews were conducted. The interviews explored the stakeholders' purposes, evaluation needs and expectations. In the analysis of the interviews Soft Systems Methodology (SSM) was used. One underpinning idea in SSM is the identification and awareness of different perspectives. The result of the analysis made it clear that different purposes, needs, expectations and objectives were represented among the stakeholders in the project and these could explicitly be illustrated using SSM techniques. However, differing perspectives, motives and needs led to another problem, namely, how to reach accommodation on the evaluation focus. We found that this problem is not described nor elaborated further in the evaluation literature. In SSM literature the problem is addressed by discourse but not explored in depth. This paper illustrates how a focus on needs contributed to the process of reaching accommodation and a common evaluation purpose among stakeholders. The findings showed that a need finding approach contributed to the process of designing the evaluation. By getting a common understanding of different purposes, needs, expectations and objectives relevant to the situation, the accommodation discussion became more focused. A focus on needs broadened the scope of the evaluation since needs are what lies behind problems and solutions.
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| 26. |
- Ståhlbröst, Anna, et al.
(författare)
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Striving for realism in a user involvement process
- 2009
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Ingår i: Proceedings of the 2nd ISPIM Innovation Symposium. - 9789522148643
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Konferensbidrag (refereegranskat)abstract
- Nowadays, it is commonly acknowledged that it is important to learn from users when the aim is to develop user-centred services and products. This is shown in the fact that a lot of the commercially important innovations that are developed today are developed by end-users. When it comes to innovation, it is burdened with uncertainty and the only way to get input on users reactions, is to start developing it and to let users use it. One way to involve users in the process of innovation development is the Living Lab approach in which one guiding principle is realism. In this paper, the aim is to define and illustrate how the Living Lab principle realism takes form and is facilitated in a mobile service development project described in this paper. We found that realism takes different forms dependent on in which phase the innovation process is.
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| 27. |
- Ståhlbröst, Anna, et al.
(författare)
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Understanding innovation community users
- 2009
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Ingår i: Proceedings of the XX ISPIM Conference, Vienna, Austria, 21-24 June 2009.
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Konferensbidrag (refereegranskat)abstract
- Today, we are facing new and challenging situations with the growing financial crisis and the difficult times for companies with a decreasing number of customers and declining revenues. It is therefore important for companies to challenge their way of thinking and developing innovations. An up-coming approach to innovation is to open up the innovation process and to include users in this process. Due to immaturity of this approach, there is little knowledge on how these communities should be designed and used to really support companies’ innovation processes. In this paper, we illustrate how and why users engage in innovation communities, as well as the nature of these users. We do this with the objective to render results that can guide companies on how to utilize their on-line user communities in order to accelerate user’s participation in open innovation processes.
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| 28. |
- Ståhlbröst, Anna, et al.
(författare)
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Unveiling the mysterious needs of users
- 2007
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Ingår i: Proceedings of the 30th Information Systems Research Seminar in Scandinavia, IRIS 30. - : Department of Computer Sciences, University of Tampere. - 9789514470486 ; , s. 570-586
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Konferensbidrag (refereegranskat)abstract
- Based on identified trends and weaknesses within IS literature in relation to unveiling the needs of users this paper aims to contribute to the field by presenting a method for eliciting, structuring and understanding user needs. The method, FormIT, is illustrated through a case study focused on increasing citizens' involvement in municipality matters. To FormIT we added a framework based on psychological motivators to structure and understand the needs. The findings from the study can be divided into three clusters. The first focuses on the technical solution, and product and service criteria that motivate the citizens to interact with local and central authorities. The second cluster relates to the needs expressed by the citizens and/or interpreted by the authors. They give an indication of needs that citizens consider important and that need to be considered when developing e-services geared at e-participation and involvement between citizens and public authorities. Finally, the third cluster of findings relate to the method and framework used to elicit, cluster and understand user needs. The most important finding and conclusion here is that the main strength of the framework is the discussion and reflection it generates.
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