| 1. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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A Milieu for Innovation : Defining Living Labs
- 2009
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Ingår i: Stimulating recovery. - New York : ISPIM. - 9789522148643 - 9522148644 ; , s. 12-
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Konferensbidrag (refereegranskat)abstract
- A new trend of user involvement in open innovation processes has emerged. Concurring with this trend the Living Lab concept has been re-vitalized. This concept has attracted attention lately, but there exist no coherent view. In this paper we discuss and define the concept and propose five key components and five key principles for Living Labs based on experiences from over 30 development and research projects within two Living Labs, Botnia Living Lab and Halmstad Living Lab. The key components are: ICT & Infrastructure; Management; Partners & Users; Research; and Approach. The key principles are: Openness; Influence; Realism; Value; and Sustainability. Our proposed definition of a Living Lab is: A Living Lab is a user-centric innovation milieu built on every-day practice and research, with an approach that facilitates user influence in open and distributed innovation processes engaging all relevant partners in real-life contexts, aiming to create sustainable values.
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| 2. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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Concept design with a living lab approach
- 2009
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Ingår i: 2009 42nd Hawaii International Conference on System Sciences. - : IEEE Communications Society. - 9780769534503 ; , s. 1-10
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Konferensbidrag (refereegranskat)abstract
- Living Labs is a rather new research area and phenomena that introduces new ways of managing innovation processes. The underlying idea is that people's ideas, experiences, and knowledge, as well as their daily needs of support from products, services, or applications, should be the starting point in innovation. This paper illuminates experiences and accumulated knowledge to the area of concept design in an innovation process within a Living Lab. FormIT, a methodology developed for innovation processes within Living Labs is introduced through an illustration of how it has been utilised in a case. The experiences and the method are related to characteristics of Living Labs, and the paper closes with some concluding remarks in relation to concept design in a Living Lab.
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| 3. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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Creating a new leverage point for information systems development
- 2008
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Ingår i: Designing information and organisations with a positive lens. - Amsterdam : JAI Press Ltd. - 0762312874 ; , s. 75-95
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Bokkapitel (övrigt vetenskapligt/konstnärligt)abstract
- We present a new approach that shifts the leverage point of information systems development from problem orientation to opportunity development. Our approach, entitled FormIT, employs a careful focus on enhanced user involvement, concentrating on users as human beings, and attention to users’ needs as opposed to system requirements. As theoretical and methodological foundations, we build on the 4-D cycle model of Appreciative Inquiry and current research on needfinding. Our field experience demonstrates that FormIT shifts the systems development process from being reactive to being proactive, and in turn, enables a smoother implementation of inevitable change, particularly radical change. Moreover, FormIT stimulates the generation of rich local knowledge and helps reveal deep insights into the development process and the overall organization.
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| 4. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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Living lab : an open and citizen-centric approach for innovation
- 2009
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Ingår i: International Journal of Innovation and Regional Development. - 1753-0660 .- 1753-0679. ; 1:4, s. 356-370
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Tidskriftsartikel (refereegranskat)abstract
- In this paper, we focus on a new research area, Living Lab that introduces new ways of managing innovation processes. A Living Lab can be viewed as both an innovation milieu and an innovation approach and the aim of this paper is to clarify these two perspectives, as well as to illustrate how they can enrich each other. This is done by presenting one Living Lab milieu, Botnia Living Lab and its key components; and one Living Lab approach, FormIT and its key principles. The presentation is done on two levels, one general level and one case specific level. The case focuses on involving citizens in the design of an e-service aimed to increase their influence in a municipality and its development. Through this, we learnt that the key components of a Living Lab constitutes important structures that enhance the process and as such the principles.
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| 5. |
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| 6. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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The elusive nature of user needs in existing information systems literature
- 2007
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Ingår i: Information Management in the Networked Economy - Issues and Solutions. - : International Business Information Management Association (IBIMA). - 9780975339374
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Konferensbidrag (refereegranskat)abstract
- In this paper, we present a new approach to facilitate the process of eliciting user needs in the information systems development context. Today is has become important to study users and their needs since products or services that contribute to fulfill an unsatisfied need have a high probability to succeed on the market. Hence, identifying and designing for user needs is imperative in innovation projects. We have identified two missing issues within the existing literature concerning user needs and systems development. Firstly, there are no consistent frameworks or categorizations of different types of needs, and secondly, there are no descriptions of how to proceed in the process of eliciting and analyzing user needs. Hence, the purpose of this paper is to present a theory of human motivation and behavior which we use as a framework to elicit and understand user needs. We have found different strengths with this framework such as the facilitation for the analyst to find divergent views of the same need and as well as needs that were solutions to another need. In addition, divergent views of the same need became obvious when we applied this framework. A drawback we have observed by using the framework is the possibility that a need is forced into a box, thereby risking missing its actual meaning.
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| 7. |
- Ericson, Åsa, et al.
(författare)
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In search of innovation : grasping the concept of needs
- 2006
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Ingår i: International Journal of Technology, Knowledge and Society. - 1832-3669. ; 2:4, s. 35-44
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Tidskriftsartikel (refereegranskat)abstract
- The starting position for this paper is experiences in identifying needs. The paper discusses the concept of needs and seeks to explore whether needs, as a concept, can be identified and understood in the relevant literature. The discussion is inspired by both an engineering design perspective and an interaction design perspective of needs. The discussion highlights a duality of needs, needs are partly easy to express and partly difficult, even impossible, to express. Thus, to grasp the concept as a whole, it is necessary to adapt different approaches. Needs that are difficult to express are situated in the user's context and are experienced by the user as a perceived lack of satisfying solutions. The solution is not understood or known by the user. Therefore, needs cannot be easily expressed by the user; such needs have to be found. An interpretive approach adapted by the design team and/or the needfinder to understand the user's situation and to identify such needs is suggested.
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| 8. |
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| 9. |
- Holst, Marita, et al.
(författare)
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Appreciating needs for innovative IT design
- 2007
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Ingår i: International Journal of Knowledge, Culture and Change Management. - 1447-9524 .- 1447-9575. ; 6:4, s. 37-46
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Tidskriftsartikel (refereegranskat)abstract
- Identifying user needs is important as use of interaction technologies have grown and influence leisure time and work. This paper presents methods for identifying and operationalising needs in design processes
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| 10. |
- Holst, Marita, et al.
(författare)
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Enriching the process of appreciating needs with storytelling
- 2006
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Ingår i: International Journal of Technology, Knowledge and Society. - 1832-3669. ; 2:4, s. 61-68
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Tidskriftsartikel (refereegranskat)abstract
- This paper explicates the possibility to enrich the process of appreciating needs with storytelling. In this way we are able to identify needs and, thus, facilitate the design process of a viable community for knowledge-sharing and creation across boundaries among young entrepreneurs. The specific situation which the design of a knowledge community constitute is discussed and the usefulness of our approach is thereafter valued in relation to the challenges of creating a viable community constructed from participants' identified needs and interests.
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