| 1. |
- Amann, Marie, et al.
(author)
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Mitigating not-invented-here and not-sold-here problems: The role of corporate innovation hubs
- 2022
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In: Technovation. - : Elsevier. - 0166-4972 .- 1879-2383. ; 111
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Journal article (peer-reviewed)abstract
- Despite a growing number of Corporate Innovation Hubs (CIHs) in recent years, limited attention has been paid to understanding the key problems that arise among organizations collaborating through CIHs. In particular, organizations often experience Not-Invented-Here (NIH) and Not-Sold-Here (NSH) problems, i.e. negative attitudes towards absorbing external knowledge and towards sharing internal knowledge externally. Consequently, many CIHs fail to deliver and are regarded as “innovation theatres” rather than engines of renewal. By drawing upon an inductive multiple case study of five CIHs, their parent companies and associated startups, located in Silicon Valley (USA) and the Gothenburg region (Sweden), the article sheds light on how CIHs can mitigate NIH and NSH problems in knowledge transfer. Specifically, we investigate the causes, consequences and mitigating mechanisms of NIH and NSH problems among the organizations collaborating through a CIH. These findings are presented in a framework that connects causes and consequences with the corresponding mitigating mechanisms. We also present new theoretical implications for the literatures on NIH and NSH.
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| 2. |
- Andersson, Lena, et al.
(author)
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Experiences of caretime during hospitalization in a medical ward: older patients’ perspective
- 2011
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In: Scandinavian Journal of Caring Sciences. - : Wiley. - 0283-9318 .- 1471-6712. ; 25:4, s. 646-652
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Journal article (peer-reviewed)abstract
- The population is ageing the world over, and there is an increasing prevalence of chronic illness and complex conditions. Older people are at greater risk of having several complications than the general population, leading to more time spent in hospital and an increased risk of readmission. The most specific need of older patients is often the multiple need of care. The aim of this study was to describe older patients’ experiences of caretime during a hospitalization in a medical ward. Data were collected with semi-structured interviews with nine older patients, and analysed using qualitative thematic content analysis. The analysis resulted in two themes and five categories. The results show that caretime during hospitalization includes a lot of waiting and that patients manage the waiting in different ways. The results also point out the importance of patients developing good relationships with professionals since good relations creates feelings of security and can reduce anxiety and fear during a hospital stay. The patients pointed out the importance of being more involved in their own care and asked for more detailed information about the hospital stay. The results revealed that information makes patients’ more secure and safe during a hospitalization and makes them participate and affect their own care and treatment more.
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| 3. |
- Andersson, Petter, et al.
(author)
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A case study of how knowledge based engineering tools support experience re-use
- 2011
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In: Research into Design. - Bangalore, India : Research Publishing Services. - 9789810877217
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Conference paper (peer-reviewed)abstract
- A manufacturing company’s unique intellectual capital is to a large extent built on experience from its own product development and manufacturing processes. Thus, methods and tools to utilize and benefit from this experience in an efficient way have an impact on a company’s ability to stay competitive and advance on the global market. Knowledge Based Engineering (KBE) is an engineering methodology to capture engineering knowledge systematically into the design system. Hence, KBE tools are considered to support experience re-use and improve engineering activities. This paper presents the results from a study where the objective was to investigate the support for experience re-use in KBE applications in an aerospace company. A proposed framework is presented to analyze the capturing and use of experience in a company’s processes identifying gaps and propose improvements. The study revealed weaknesses in the process steps for experience feedback which can be used to improve KBE applications further.
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| 4. |
- Bergström, Mattias, et al.
(author)
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Assessment of team based innovation in a Product Service System development process
- 2011
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In: Research into Design. - Bangalore, India : Research Publishing Services. - 9789810877217 ; , s. 711-718
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Conference paper (peer-reviewed)abstract
- Innovation is often measured based on how the product performs on the market. This makes it difficult to measure the performance of a team since the time to develop a product may take several years. In this paper we show the importance of creating a common ground and facilitation in a team, two aspects that is not easy measure, but should be assessed. We also discuss innovation on three interrelated organizational levels, the operational, which is the development team and in focus in this paper, the managerial and the strategic level. We found that companies need indicators to measure and/or assess performance on all three levels and thatmore research is needed to find the inter-links between the levels to prescribe measures and assessment points.
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| 5. |
- Bertoni, Alessandro, et al.
(author)
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Assessing the Value of Sub-System Technologies including Life Cycle Alternatives - an aerospace investigation
- 2011
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In: Glocalized Solutions for Sustainability in Manufacturing. - : Springer. - 9783642196911 ; , s. 669-674
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Conference paper (peer-reviewed)abstract
- Emerging from an industrial case study in the aerospace industry, the paper proposes an approach to evaluate sub- system technology concepts from a life cycle perspective. The approach is composed by 5 main phases that aims to drive product designers towards more value-oriented design decisions. It is shown how different life cycle alternatives, such as the selling of a Product-Service-System instead of a traditional product, deeply impact the value of design alternatives. The described approach has been developed in collaboration with industrial partners and represents a potential instrument to enhance value-driven product design.
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| 6. |
- Bertoni, Alessandro, et al.
(author)
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Value visualization in product service systems preliminary design
- 2013
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In: Journal of Cleaner Production. - : Elsevier BV. - 0959-6526 .- 1879-1786. ; 53, s. 103-117
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Journal article (peer-reviewed)abstract
- Emerging from a study in the European aerospace industry, this paper identifies a gap in the way value-related information is communicated to designers of hardware in the preliminary stages of Product Service System (PSS) design. To fit this gap a Lifecycle Value Representation Approach, named LiVReA, that uses color-coded 3D CAD models to enable value information to be translated into visual features, is presented. Such approach aims at enhancing designers’ awareness of the value contribution of an early design concept on the overall PSS offer by complementing requirements-based information with criteria reflecting the fulfillment of customers and system value. The paper details the development of the approach, its underlying rationale, the results of preliminary validation activities and the potential for industrial application in the light of the currently available PSS representation tools.
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| 7. |
- Bertoni, Marco, et al.
(author)
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Methods and Tools for Knowledge Sharing in Product Development
- 2011
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In: Innovation in Product Design. - New York : Springer. - 9780857297747 - 9780857297754 ; , s. 37-53
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Book chapter (peer-reviewed)abstract
- The emerging industrial business partnerships, which feature cross-functional and cross-company development efforts, raise the barrier for the establishment of effective knowledge sharing practices in the larger organization. This chapter aims to highlight the role of knowledge as a key enabler for effective engineering activities in the light of such emerging enterprise collaboration models. Knowledge Enabled Engineering (KEE) is presented as an approach to enhance the extended organization’s capability to establish effective collaboration among its parts, in spite of different organizational structures, technologies or processes. KEE is analysed in its constituent parts, highlighting areas, methods and tools that are particularly interesting for leveraging companies’ knowledge sharing capabilities.
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| 8. |
- Bertoni, Marco, et al.
(author)
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Needs and requirements : how TRIZ may be applied in product-service development
- 2009
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In: Proceedings of the 2nd Nordic Conference on Product Lifecycle Management - NordPLM'09. - Göteborg : Chalmers tekniska högskola. Institutionen för produkt- och produktionsutveckling. - 9789197507974
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Conference paper (peer-reviewed)abstract
- In Product-Service Systems development, understanding of the customers' use of goods seems vital, since the product per se is not sold but rather the performance it brings to the customers' processes in terms of added value. This changed business scenario insists on an integration of a service and a product perspectives in early design phases. However, the approaches to understand customers diverge. In this paper, a need matrix, from the economic theory of needs, and a requirement matrix, from the TRIZ methodology, are used to elaborate on integration aspects to understand customer statements. The comparison of these matrixes made the distinct logics apparent, and gave an indication for the necessity of another type of specification for PSS products. Also, the knowledge base for PSS methodologies has to be extended to encompass a part that visualizes non measurable aspects such as needs.
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| 9. |
- Bertoni, Marco, et al.
(author)
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Requirements for a KEE system supporting PSS development
- 2009
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In: Research into design. - Singapore : Research Publishing Services. - 9789810822774
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Conference paper (peer-reviewed)abstract
- In Product Service Systems development, understanding the customer use of goods is vital, since the product per se is not sold but rather the performance it brings to the purchaser in terms of added value. Moving away from offering just a product or service to become a provider of "integrated solutions" implies inevitable changes in the interaction with the customer as well as in the way knowledge is managed and shared in the cross company environment. The main aim of this paper is, on one hand, to provide examples of how Product-Service Systems raise the demand on such cross-functional knowledge sharing; on the other hand it aims to point out a set of requirements for the successful development of Knowledge Enabled Engineering systems able to support a PSS paradigm in a Virtual Enterprise context.
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| 10. |
- Bertoni, Marco, et al.
(author)
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Social Technologies for Cross-Functional Product Development: SWOT Analysis and Implications
- 2012
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In: 45th Hawaii International Conference on System Science (HICSS). - Los Alamos, Calif. : IEEE Communications Society. - 9780769545257 - 9781457719257 ; , s. 3918-3927
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Conference paper (peer-reviewed)abstract
- Innovation is triggered by the cross-pollination of fields and disciplines. In product development, this means bringing together people with different expertise to develop breakthrough product and service offers. In spite of their great potential, cross-functional efforts are not yet adequately supported from a knowledge perspective, asking for a more open and bottom-up open approach to knowledge management. The paper aims to investigate how social technologies can enhance collaboration and knowledge sharing in complex, cross-functional and cross-organizational product development projects. It initially highlights the role of weak ties as enablers for more innovative design processes, especially when manufacturing companies move towards developing integrated offers mixing hardware, software and services. Emerging from data collected in two case studies conducted within the European aeronautical industry, it applies the Strength-Weaknesses-Opportunities-Threats (SWOT) framework to highlight how tools such as wikis, blogs, forum and microblogs can shorten and increase the quality of early design decisions. Furthermore it elaborates on how the design team can enhance its perception of the needs to be addressed and leverage its capability to develop solutions for the task at hand.
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