| 1. |
- Lindquist, Sinna, et al.
(författare)
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Artefacts for understanding
- 2004
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Ingår i: Proceedings for Research into Practice Conference. - University of Hertfordshire.
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Konferensbidrag (refereegranskat)abstract
- This paper discusses two aspects of artefacts in the design process. The fi rst is how artefacts can be used to inform researchers about people’s context, desires, concerns, needs and constraints. The second is how artefacts can facilitate the construction of shared knowledge that is needed during multidisciplinary research projects. Theses two ways of looking at artefacts will be discussed mainly through the empirical material of the interLiving project, a 3-year multidisciplinary cooperative design technology development project and also through several cooperative design workshops conducted at CID, Centre for User Oriented IT Design.
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| 2. |
- Sandberg, Fredrik, et al.
(författare)
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The struggles of co-creation : The highs and lows of involving stakeholders into the service design process
- 2013
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Ingår i: Collaborative Systems for Reindustrialization. - Berlin, Heidelberg : Springer Berlin Heidelberg. - 9783642405426 - 9783642405433 ; , s. 415-422
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Konferensbidrag (refereegranskat)abstract
- This paper presents our experiences from a research project on how to co-develop new methods for idea generation within a service design practice. As an example the paper describes how service designers used two visual inquiry methods together with customers and employees in different service situations. The results show that that there is great potential in developing methods for co-design work based on design approaches. This project relies on a mindset where materials of different kinds, that can be organized and reorganized in different ways are used. This supports a way of creating knowledge that facilitates production of other results than the purely verbal. We have also realized that it requires a great amount of work to achieve a great result.
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| 3. |
- Stranz, Anneli, 1971-, et al.
(författare)
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The call-bell in residential care homes : Experiences of residents and staff
- 2022
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Ingår i: Journal of Aging Studies. - : Elsevier BV. - 0890-4065 .- 1879-193X. ; 62
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Tidskriftsartikel (refereegranskat)abstract
- Background/objectives: Call-bells are often taken-for-granted systems to heighten safety. In joint discussions among residential care home (RCH) residents, their family members, and staff, issues related to call-bell use in everyday life and work were repeatedly raised. In this article, we explore these experience-based perspectives, addressing several key questions important for call-bell use and communication.Research design/methods: We inductively analyzed a series of individual interviews and group discussions with 44 individuals at two units of the same Swedish RCH, conducted as part of a participatory action research project to strengthen supportive end-of-life environments.Results: While the call-bell was a central part of RCH communication, we found: fragmented understanding about how the call bell functioned among all participants; many residents lacked the physical and cognitive competencies demanded for call-bell use; tensions between use of the call-bell for social/existential communication versus purely discrete tasks; and that a call-bell system assuming room-bound residents exacerbated issues related to varied response times, lack of feedback mechanisms, and pressured work situations.Discussion and implications: Investigation of the call-bell system provides an empirical example of how complex relationships among stakeholders are played out in concrete situations. Tensions between different logics of care, and between clock and embodied time become evident.
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| 4. |
- Westerlund, Bo, 1951-, et al.
(författare)
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Dealing with wicked problems, in messy contexts, through prototyping
- 2017
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Ingår i: The Design Journal. - : Taylor & Francis. - 1460-6925 .- 1756-3062. ; 20:Sup. 1, s. S886-S899
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Tidskriftsartikel (refereegranskat)abstract
- This paper explores how designers’ core competencies relate to the emerging paradigmatic shift in design practice, and provides suggestions for design education. The shift is due to the increased interest from design in engaging with social and political contexts and issues the last fifteen years. Designers have several core competencies and in this paper prototyping and thereby the capacity to work with wicked problems are explored. More explicitly, we suggest that designers can design relevant propositions with the help of successive prototyping. Tightly integrating designing propositions with problem setting is necessary when dealing with wicked problems. This works well when designers deal with signs and things. However, in order to deal with increasingly complex contexts, we suggest that design students should get more relevant experience of prototyping in complex contexts and improved reflection by making use of theories from STS in order to deal with these complex contexts.
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| 5. |
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| 6. |
- Westerlund, Bo, 1951-
(författare)
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Design of communication interfaces together with family members in interLiving
- 2006
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Ingår i: i-com, Zeitschrift für interaktive und kooperative Medien. - : Oldenbourg Wissenschaftsverlag. - 1618-162X .- 2196-6826. ; 5:1, s. 54-58
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Tidskriftsartikel (refereegranskat)abstract
- The paper describes the way in which family members were involved in a project which aimed at designing technology to enhance communication between family members of different generations between 1 and 76 years old. This called for the use of several different methods and techniques in order to get information and understanding of the persons' needs and desires. The paper also describes in greater detail how one of the prototypes was developed. The approach was cooperative design with no specific technique or medium decided from the beginning. The researchers working in the project had different backgrounds, for example in ethnography, computer science, and industrial design. They closely worked together in the different activities. The paper concludes by discussing the approach and comparing it to other possible design processes
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| 7. |
- Westerlund, Bo, 1951-
(författare)
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Design space conceptual tool : Grasping the design process
- 2005
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Ingår i: ‘In the Making´.
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Konferensbidrag (refereegranskat)abstract
- This article concerns an alternative and relatively simple model of the design process that can be used as a conceptual tool for designing a design process. Three different examples are used to test and show the model’s relevance. This model takes a quite different turn on the process: instead of describing the process as if it would start from a problem, it suggests that it is actually the solutions that are actively used when designing. These possible solutions are referred to as the ‘design space’. The article also provides a methodological framework for understanding the different approaches with which methods can be used. Here the concepts ‘explorative’ and ‘experimental’ are essential. Finally some aspects of ‘constraints’ are discussed in relation to the design space. The model can be used for refl ecting on as well as designing design processes in education, in research and commercially.
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| 8. |
- Westerlund, Bo, 1951-, et al.
(författare)
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Experiencing, Exploring and Experimenting in and with Co- Design Spaces
- 2011
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Ingår i: Proceedings of the Nordic Design Research Conference: 'Making Design Matter'. - Helsinki : NORDES. ; , s. 298-302
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Konferensbidrag (refereegranskat)abstract
- The concept of design space has been useful to designers in supporting the act of designing and for reflecting on the activity of designing. With the increase in cooperative design practices, it is time to consider the concept of co-design space. Co-design spaces differ from design spaces in that they tend to be situated in the early front end of the design process (also referred to as pre-design), they rely on the collective creativity of designers working together with non-designers, they deal with very complex challenges such as social change and organizational transformation, and they often point to embodiments in the immaterial domains such as experiences and services. We will argue that we can add greatly to our understanding of design by experiencing, exploring and experimenting in and with co-design spaces.
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| 9. |
- Westerlund, Bo, 1951-
(författare)
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Form is function
- 2002
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Ingår i: <em>Proceedings of the 4th Conference on Designing interactive Systems: Processes, Practices, Methods, and Techniques, </em>London, England, June 25–28, 2002. DIS ‘02. - New York, NY : ACM. - 1581135157 ; , s. 117-124
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Konferensbidrag (refereegranskat)
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| 10. |
- Westerlund, Bo, 1951-
(författare)
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How can stories get translated into future artefacts?
- 2006
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Ingår i: Proceedings of Wonderground. - Lisbon.
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Konferensbidrag (refereegranskat)abstract
- This paper discusses a workshop method suitable for use in projects with a participatory design approach. Participatory design is sometimes criticised for focussing too much on what users say. The method described here takes that into account by having users not only talk, but also do acting and make lo-fi prototypes. The method has been used in several different projects. The structure of the workshops is designed to enable the participants to express themselves by saying, doing and making. People express different aspects through different channels and by enabling people to express themselves not only by talking but also by acting and constructing artefacts we create a richer understanding of their needs and desires as well as their context and situation. The method often gives ‘good’ results that are foundations for further design work.
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