| 1. |
- Vink, Josina, et al.
(författare)
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Understanding the Influence of the Co-Design Process on Well-Being
- 2016
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Ingår i: Service Design Geographies. Proceedings of the Serves.2016 Conference. - Linköping : Linköping University Electronic Press, Linköpings universitet. - 1650-3740. - 9789176857380
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Konferensbidrag (refereegranskat)abstract
- The aim of this paper is to explicitly link co-design to well-being and expand the conversation about the influence of the co-design process on well-being. This paper highlights considerations for co-design researchers and practitioners interested in enhancing the value created through co-design. The authors draw from discussions in transformative service research (TSR) to better understand how co-design influences well-being. Co-design is defined as a process of joint inquiry and imagination where diverse actors share and combine their knowledge. Based on the broad definition of service set out in service- dominant logic (SDL), the authors take the position that co-design is a form of service and therefore stress the relevance of TSR to co-design. The paper identifies six dimensions of well-being discussed in TSR that extend and highlight gaps in co-design literature related to the influence of the co-design process on well-being. The authors suggest that these dimensions become a component of future evaluations of the co-design process and point to opportunities for further research related to how co-design influences well-being and supports transformation.
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| 2. |
- Westerlund, Bo, 1951-, et al.
(författare)
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Dealing with wicked problems, in messy contexts, through prototyping
- 2017
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Ingår i: The Design Journal. - : Taylor & Francis. - 1460-6925 .- 1756-3062. ; 20:Sup. 1, s. S886-S899
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Tidskriftsartikel (refereegranskat)abstract
- This paper explores how designers’ core competencies relate to the emerging paradigmatic shift in design practice, and provides suggestions for design education. The shift is due to the increased interest from design in engaging with social and political contexts and issues the last fifteen years. Designers have several core competencies and in this paper prototyping and thereby the capacity to work with wicked problems are explored. More explicitly, we suggest that designers can design relevant propositions with the help of successive prototyping. Tightly integrating designing propositions with problem setting is necessary when dealing with wicked problems. This works well when designers deal with signs and things. However, in order to deal with increasingly complex contexts, we suggest that design students should get more relevant experience of prototyping in complex contexts and improved reflection by making use of theories from STS in order to deal with these complex contexts.
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| 3. |
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| 4. |
- Wetter-Edman, Katarina, 1971-, et al.
(författare)
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Design for Value Co-Creation : Exploring Synergies Between Design for Service and Service Logic
- 2014
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Ingår i: Service Science. - : Institute for Operations Research and the Management Sciences (INFORMS). - 2164-3962 .- 2164-3970. ; 6:2, s. 106-121
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Tidskriftsartikel (refereegranskat)abstract
- This paper aims to bridge recent work on Service Logic with practice and research in the Design for Service to explore whether and how human-centered collaborative design approaches could provide a source for interpreting existing service systems and proposing new ones and thus realize a Service Logic in organizations. A comparison is made of existing theoretical backgrounds and frameworks from Service Logic and Design for Service studies that conceptualize core concepts for value co-creation: actors, resources, resource integration, service systems, participation, context, and experience.We find that Service Logic provides a framework for understanding service systems in action by focusing on how actors integrate resources to co-create value for themselves and others, whereas Design for Service provides an approach and tools to explore current service systems as a context to imagine future service systems and how innovation may develop as a result of reconfigurations of resources and actors. Design for Service also provides approaches, competences, and tools that enable involved actors to participate in and be a part of the service system redesign. Design for value co-creation is presented using this model.The paper builds on and extends the Service Logic research first by repositioning service design from a phase of development to Design for Service as an approach to service innovation, centered on understanding and engaging with customers' own value-creating practices. Second, it builds on and extends through discussing the meaning of value co-creation and identifying and distinguishing collaborative approaches for the generation of new resource constellations. In doing so, the collaborative approaches allow for achieving value co-creation in designing.
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| 5. |
- Wetter-Edman, Katarina, 1971-, et al.
(författare)
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Empowering transformation through design inquiry in public healthcare
- 2015
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Ingår i: Proceedings of the Third European Conference on Design4Health 2015, Sheffield,13 -16 July 2015. - Sheffield : Sheffield Hallam University. - 9781843873853
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Konferensbidrag (refereegranskat)abstract
- In health and care service processes the coordination between different caregivers is one of the crucial challenges. This paper presents The patient journey project as a practical application of a pragmatist pattern of inquiry (Dewey, 1938) and as fruitful way to work with/achieve transformative design. Situations of lived experience and moments of reflections perform as a carrier of knowledge and development. The paper argues that the design tools and mindset used in this project are of great importance in the ongoing transformation towards the patients focus in a Swedish public health care organization.
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