| 1. |
- Green, Anders, et al.
(författare)
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User centered design for intelligent service robots
- 2000
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Ingår i: IEEE RO-MAN 2000. - Piscataway : IEEE. - 078036273X ; , s. 161-166, s. 161-166
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Konferensbidrag (refereegranskat)abstract
- This paper describes the development of a fetch-and-carry robot to assist physically impaired people in an office environment. Different methods involving users are employed in the project, including the task analysis, Hi-Fi simulation trials and focus group sessions. Through an iterative design process, a prototype robot system has been developed, with an enhanced robot platform including a graphical user interface and natural language interface. The users' need for continuous feedback from the robot has led to the development of an animated character (CERO), which relates the two interface components and indicates the robot's current state by using simple gestures
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| 2. |
- Hüttenrauch, Helge, et al.
(författare)
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To help or not to help a service robot
- 2003
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Ingår i: RO-MAN 2003. - Piscataway : IEEE. - 078038136X ; , s. 379-384
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Konferensbidrag (refereegranskat)abstract
- This paper reports an experimental study in which people who had never encountered our service robot before were requested to assist it with a task. We call these visiting users "bystanders" to differentiate them from people who belong to the social setting and group in which the robot is operated in and thus are familiar with the robot. In our study 32 subjects were exposed to our robot and requested by it to provide a cup of coffee as part of a delivery mission. We anticipated that people in general would help the robot, dependent upon whether they were busy or had received a demonstration of the robot as introduction. Our results indicate that the willingness of bystanders to help a robot not only is a consequence of the robot initiated interaction, but equally depends on the situation and state of occupation people are in when requested to interact with and assist the robot.
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| 3. |
- Lohse, M., et al.
(författare)
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Evaluating extrovert and introvert behaviour of a domestic robot – a video study
- 2008
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Ingår i: Proceedings of the 17th IEEE International Symposium on Robot and Human Interactive Communication, RO-MAN. - New York : IEEE. - 9781424422128 ; , s. 488-493
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Konferensbidrag (refereegranskat)abstract
- Human-Robot Interaction (HRI) research is here presented into social robots that have to be able to interact with inexperienced users. In the design of these robots many research findings of human-human interaction and human-computer interaction are adopted but the direct applicability of these theories is limited because a robot is different from both humans and computers. Therefore, new methods have to be developed in HRI in order to build robots that are suitable for inexperienced users. In this paper we present a video study we conducted employing our robot BIRON (BIelefeld RObot companioN) which is designed for use in domestic environments. Subjects watched the system during the interaction with a human and rated two different robot behaviours (extrovert and introvert). The behaviours differed regarding verbal output and person following of the robot. Aiming to improve human-robot interaction, participants' ratings of the behaviours were evaluated and compared.
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| 4. |
- Hüttenrauch, Helge, et al.
(författare)
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The Art of Gate-Crashing Bringing HRI into users' homes
- 2009
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Ingår i: Interaction Studies: Social Behaviour and Communication in Biological and Artificial Systems. - : John Benjamins Publishing Company. - 1572-0373 .- 1572-0381. ; 10:3, s. 274-297
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Tidskriftsartikel (refereegranskat)abstract
- Special purpose service robots have already entered the market and their users homes. Also the idea of the general purpose service robot or personal robot companion is increasingly discussed and investigated. To probe human-robot interaction with a mobile robot in arbitrary domestic settings, we conducted a study in eight different homes. Based on previous results from laboratory studies we identified particular interaction situations which should be studied thoroughly in real home settings. Based upon the collected sensory data from the robot we found that the different environments influenced the spatial management observable during our subjects' interaction with the robot. We also validated empirically that the concept of spatial prompting can aid spatial management and communication, and assume this concept to be helpful for Human-Robot Interaction (HRI) design. In this article we report on our exploratory field study and our findings regarding, in particular, the spatial management observed during show episodes and movement through narrow passages.
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| 5. |
- Böcker, M., et al.
(författare)
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Identifying enablers for future e-Services
- 2010
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Ingår i: 2010 4th International Conference on Pervasive Computing Technologies for Healthcare, Pervasive Health 2010. - Gent : ICST. - 9789639799899 ; , s. 5482240-
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Konferensbidrag (refereegranskat)abstract
- The starting point of the project is the observation that new information and communication technologies (ICT) are often introduced without taking into account the requirements of elderly and/or disabled users, resulting in products and services that are hardly usable by those users. A method for identifying enablers for future e-Services is described. In short it identifies usability problems with future interation technologies and map these future interaction technologies to e-Services. The results of investigations using this method allow stakeholders in different stages of the research and development lifecycle e-Services to spot potential difficulties in the design of user interfaces which could cause elderly or disabled users to experience usability issues.
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| 6. |
- Hüttenrauch, Helge, et al.
(författare)
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Standardising SPOKEN commands for mobile devices and services
- 2008
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Ingår i: Proceedings of the International Conference on Mobile Technology, Applications, and Systems. - New York, New York, USA : ACM Press. - 9781605580890 ; , s. 58-
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Konferensbidrag (refereegranskat)abstract
- reaching a level of maturity that suggests sophisticated voicebased user-interface technologies will soon be available in mobile devices. As voice commands for mobile devices and services have so far been primarily limited to voice dialling and the activation of individual menu items, there is currently a window of opportunity to standardise voice commands for basic functions of mobile devices and services. ETSI, the European Telecommunications Standards Institute, has formed a Specialist Task Force (STF) to extend the existing ETSI standard ES 202 076 on voice commands for mobile services and devices. The existing published standard covers five major European languages, whereas the revised version will extend the number of languages covered to 30. This paper gives an overview of the commands and languages covered, and outlines the approach used to identify the voice commands (elicitation, validation and phonetic discrimination).
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| 7. |
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| 8. |
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| 9. |
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| 10. |
- Hüttenrauch, Helge, et al.
(författare)
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Involving users in the design of a mobile office robot
- 2004
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Ingår i: IEEE transactions on systems, man and cybernetics. Part C, Applications and reviews. - : IEEE. - 1094-6977 .- 1558-2442. ; 34:2, s. 113-124
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Tidskriftsartikel (refereegranskat)abstract
- This paper describes the experiences from the iterative design of a fetch-and-carry-robot, to be used by motion-impaired people in an office environment. A user-centered approach was chosen, involving several steps of information elicitation to inform the design. We describe the main elements of the design process, the communication and interaction components of the final prototype system, and an evaluation of the system in the form of a longitudinal study. Results from this study confirmed that continuous testing with users is extremely important in the design process for service robots. The trials have also revealed that interaction design for robots should not focus only on the individual user, but that other members in the environment can be seen "secondary users" or "bystanders" who tend to relate to the robot actively in various ways. We conclude that these social and collaborative issues should be studied in future research.
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