| 1. |
- Durst, Susanne, et al.
(författare)
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Knowledge Creation in Small Building and Construction Firms
- 2013
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Ingår i: Journal of Innovation Management. - : FEUP edições (Faculdade de Engenharia da Universidade do Porto Edicoes). - 2183-0606. ; 1:1, s. 125-142
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Tidskriftsartikel (refereegranskat)abstract
- Studies on knowledge creation are limited in general, and there is a particular shortage of research on the topic in small and medium-sized enterprises (SMEs). Given the importance of SMEs for the economy and the vital role of knowledge creation in innovation, this situation is unsatisfactory. Accordingly, the purpose of our study is to increase our understanding of how SMEs create new knowledge. Data are obtained through semi-structured interviews with ten managing directorsof German SMEs operating in the building and construction industry. The findings demonstrate the influence of external knowledge sources on knowledge creation activities. Even though the managing directors take advantage of different external knowledge sources, they seem to put an emphasis on informed knowledge sources. The study´s findings advance the limited body of knowledge regarding knowledge creation in SMEs.
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| 2. |
- Durst, Susanne, Dr. och docent, 1974-, et al.
(författare)
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Knowledge Management in Small and Medium-Sized Enterprises
- 2018
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Ingår i: The Palgrave Handbook of Knowledge Management. - Cham : Palgrave Macmillan. - 9783319714332 - 9783319714349 ; , s. 495-514
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Bokkapitel (refereegranskat)abstract
- Against the background of knowledge as an ever more important strategic resource in the current environment, as well as demographic developments which will soon lead to a shortage of expert knowledge, the practice of knowledge management (KM) calls for an even stronger consideration. Knowledge is the critical asset that will help organizations master present and future organizational challenges. This applies to small and medium-sized enterprises (SMEs) in particular. Therefore, the aim of this chapter is to discuss KM in SMEs by first defining this category of firms in quantitative and qualitative terms. Once this understanding is established, we turn to the current body of knowledge regarding KM in SMEs and discuss both the benefits and challenges ahead. We then address how to apply knowledge management in SMEs. The chapter concludes with a number of promising research avenues intended to develop further the study of KM in SMEs.
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| 3. |
- Durst, Susanne, Dr. och docent, 1974-, et al.
(författare)
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Knowledge Retention in Smaller Firms
- 2018
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Ingår i: Contemporary Knowledge and Systems Science. - : IGI Global. - 1522556559 - 9781522556558 - 9781522556565 ; , s. 100-119
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Bokkapitel (refereegranskat)abstract
- In environments that are characterized by skill shortage, knowledge retention should be a key activity. Our understanding of this knowledge practice, however, is underdeveloped. The purpose of this chapter is to contribute to the further development of this field. The authors are interested in studying how smaller firms approach the retention of critical knowledge. Semi-structured interviews with organization members of five smaller Austrian firms operating in the building and construction industry were conducted. The findings presented in this chapter advance the limited understanding of knowledge retention in general and regarding smaller businesses. They also contribute to the further development of the study of knowledge management in the building and construction sector. Based on the study's findings, suitable measures to better manage the process of knowledge retention in smaller firms are derived. These measures may be useful for smaller firms operating in similar industries as well.
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| 4. |
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| 5. |
- Durst, Susanne, Dr. och docent, 1974-, et al.
(författare)
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Knowledge risk management in the public sector : insights into a Swedish municipality
- 2020
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Ingår i: Journal of Knowledge Management. - : Emerald Group Publishing Limited. - 1367-3270 .- 1758-7484. ; 24:4, s. 717-735
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Tidskriftsartikel (refereegranskat)abstract
- PurposeThis study aims to contribute to the understanding of knowledge risk management (KRM) and a range of related knowledge management practices in the public sector through a case study conducted in a Swedish municipality.Design/methodology/approachA single case study was conducted in a Swedish municipality involving two offices. Data were collected through an online survey, group interviews and group exercises involving members of the offices who represented different functions, roles and age groups.FindingsThe findings underline the need for a systematic approach to KRM for being in a position to continuously deliver the municipality’s products and services, specifically against the knowledge challenges ahead. In addition, the authors identified a number of internal and external factors that are challenging KRM.Research limitations/implicationsData were collected from a single case study, to generalize the findings future research should study additional local governments.Practical implicationsA holistic KRM framework is proposed intended to help managers tackle present and future challenges in the public sector.Originality/valueThe study contributes to the underdeveloped field of KRM by providing insights into KRM and KRM-related activities found in a Swedish municipality.
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| 6. |
- Durst, Susanne, et al.
(författare)
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Retaining Knowledge in Smaller Building and Construction Firms
- 2017
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Ingår i: International Journal of Knowledge and Systems Science. - : IGI Global. - 1947-8208 .- 1947-8216. ; 8:3, s. 1-12
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Tidskriftsartikel (refereegranskat)abstract
- The purpose of this study is to increase our understanding of how SMEs retain critical knowledge. Against the background of the underdeveloped body of knowledge regarding knowledge retention, the authors selected an explorative (qualitative) research approach. More precisely, they conducted semi-structured interviews with organization members (i.e. executive and regular staff) of five Austrian SMEs operating in the building and construction industry. This study provides fresh insights into knowledge retention in SMEs. The findings advance the limited understanding of knowledge retention in general and regarding SMEs. They also contribute to the further development of the study of knowledge management in the building and construction sector. Based on the study's findings the authors derive suitable measures to better manage the process of knowledge retention in SMEs. These measures may be useful for SMEs operating in other industries as well.
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| 7. |
- Durst, Susanne, et al.
(författare)
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Retaining Knowledge in Smaller Building and Construction Firms
- 2021
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Ingår i: Research Anthology on Small Business Strategies for Success and Survival. - : IGI Global. - 9781799891550 - 1799891550 - 9781799891567 ; , s. 425-437
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Bokkapitel (refereegranskat)abstract
- The purpose of this study is to increase our understanding of how SMEs retain critical knowledge. Against the background of the underdeveloped body of knowledge regarding knowledge retention, the authors selected an explorative (qualitative) research approach. More precisely, they conducted semi-structured interviews with organization members (i.e. executive and regular staff) of five Austrian SMEs operating in the building and construction industry. This study provides fresh insights into knowledge retention in SMEs. The findings advance the limited understanding of knowledge retention in general and regarding SMEs. They also contribute to the further development of the study of knowledge management in the building and construction sector. Based on the study's findings the authors derive suitable measures to better manage the process of knowledge retention in SMEs. These measures may be useful for SMEs operating in other industries as well.
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| 8. |
- Durst, Susanne, et al.
(författare)
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Sustainable knowledge management : Outsourcing and core competences. A literature review
- 2014
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Ingår i: Proceedings IFKAD 2014, Matera, Italy 11-13 June 2014. - : Institute of Knowledge Asset Management. - 9788896687048 ; , s. 316-326
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Konferensbidrag (refereegranskat)abstract
- Purpose - The purpose of this paper is to review extant research on outsourcing and knowledge competences to establish our understanding and to identify gaps justifying further research activities.Design/methodology/approach - The study consists of a systematic review of refereed empirical articles on outsourcing and knowledge competences. In order to get access to the articles we used two scientific databases: ProQuest and Web of Science. As keywords we decided to use multiple keyword combinations. We only included peer reviewed articles published in English. Twelve papers were identified and analysed in the paper.Originality/value - This methodology proofs evidence that there is a small number of papers addressing outsourcing and its consequences for KM sustainability.Practical implications - The outcomes of this study can assist researchers, managers and consultants to better understand the link between outsourcing and the sustainability of KM. This can be useful for managers in particular as more specific measures can be derived.
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| 9. |
- Durst, Susanne, et al.
(författare)
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Sustainable Knowledge Management and the Outsourcing of Core Competences—Does that Fit Together? : Initial Insights from a Literature Review
- 2015
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Ingår i: Sustainable Operations Management. - Cham : Springer. - 9783319140018 - 9783319140025 ; , s. 15-35
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Bokkapitel (refereegranskat)abstract
- The issue of sustainability has been frequently discussed in recent years. Knowledge and its management represent aspects that fit nicely with one of the underlying conditions of sustainability, i.e. durability. Indeed, proper knowledge management can help firms in coping with present and future business challenges. The outsourcing of secondary business functions has become popular with many firms. What is increasingly present is the outsourcing of knowledge competences that is the firms’ core competences. This trend means a challenge for both the firms’ knowledge management and their sustainability. Against this background, the purpose of this paper is to review extant research on the outsourcing of knowledge competences to establish our body of knowledge and to identify gaps justifying further research activities. The study is based on a systematic review of peer reviewed empirical articles on the outsourcing of knowledge competences. This proceeding proves evidence that there are a small number of papers addressing outsourcing and its consequences for knowledge management (KM) sustainability. The recommendations derived from the findings can assist researchers, managers and consultants to better understand the link between knowledge competence outsourcing and KM sustainability. This increased understanding can particularly be useful for managers as better decisions will be possible.
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| 10. |
- Durst, Susanne, et al.
(författare)
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Sustainable organisations and knowledge process outsourcing : Conditions for success
- 2015
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Ingår i: International Journal of Knowledge and Learning. - : InderScience Publishers. - 1741-1009 .- 1741-1017. ; 10:2, s. 110-123
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Tidskriftsartikel (refereegranskat)abstract
- The outsourcing of knowledge processes has become a popularbusiness practice. This situation provides both new opportunities and threats forfirms’ and their development. In this context, it would be interesting to discussthe link between knowledge process outsourcing (KPO) and sustainableorganisations that pursue not only economic issues but also social andenvironmental ones. Against this background, the purpose of this paper is toreview extant research on KPO and bring it together with the concept ofsustainable organisations. To do so, the paper relied on a combination of recentreviews of scholarly papers on KPO. This proceeding enabled the identificationof three main conditions that need to be fulfilled in order to increase the successof the integration of the two terms. The conditions are governance, partnershipand organisation members. The recommendations derived from the findingscan assist researchers and other actors in better understanding the requirementsof KPO for sustainable organisations.
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