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- Abdul Djalil, Muslim, et al.
(author)
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The importance of entrepreneurial leadership in fostering bank performance
- 2023
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In: International Journal of Bank Marketing. - 0265-2323 .- 1758-5937. ; 41:4, s. 926-948
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Journal article (peer-reviewed)abstract
- Purpose – This study investigates how entrepreneurial leadership fosters market orientation, bankinnovativeness and bank performance; it also investigates how market orientation contributes to brandorientation, bank innovativeness and bank performance.Design/methodology/approach – In total, 1500 questionnaires were distributed to 100 bank branches inIndonesia (500 to managers and 1000 to employees); 300 responses (20% response rate) were used for furtherstatistical analysis.Findings – The results confirmed the existence of relationships among entrepreneurial leadership, marketorientation, bank innovativeness, brand orientation and bank performance. The role of entrepreneurialleadership in fostering market orientation, bank innovativeness, brand orientation and bank performancedemonstrates that leaders can motivate employees to complete their tasks.Practical implications – The findings suggest that entrepreneurial leadership, new ideas and innovativeproducts and services can foster bankperformance.Originality/value – The emerging banking industry in Indonesia has witnessed changing market conditions.Banks will benefit from being more market-driven and diverse in their customer relationships togenerate value.
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| 4. |
- Abikari, Masoome, et al.
(author)
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Negative emotions and consumer behavioural intention to adopt emerging e-banking technology
- 2023
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In: Journal of Financial Services Marketing. - : Springer Nature. - 1363-0539 .- 1479-1846. ; 28:4, s. 691-704
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Journal article (peer-reviewed)abstract
- Successful implementation of e-banking technology depends on how consumers perceive the technology and how likely they are to adopt it. Although several studies have analysed the impact of some specific negative emotions, few studies examine a broad range of consumers’ negative emotions (i.e. both deterrence and loss emotions) arising from appraisals of e-banking technology. This study investigates the possible relationships between deterrence and loss emotions, and consumers’ behavioural intention to adopt emerging e-banking technology. Based on the unified theory of acceptance and use of technology, partial least squares structural equation modelling was used to analyse a conceptual model and related hypotheses. The empirical evidence draws attention to the relationship between loss emotions and consumers’ behavioural intention to adopt emerging e-banking technology through effort expectancy and performance expectancy, respectively.
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| 5. |
- Abikari, Masoome
(author)
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Young consumers’ emotions towards emerging e-banking technology : A multi-perspective approach
- 2024
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Licentiate thesis (other academic/artistic)abstract
- Banks appear to be interested in enhancing their effectiveness and efficiency by developing e-banking technology, i.e., the provision of banking products and services through electronic channels. However, the successful implementation of e-banking technology depends on how consumers perceive such technology and how they are probably provoked to adopt it. Considering emerging e-banking technologies, knowledge of the salient influential factors affecting consumer adoption is crucial for banks. Studies have analysed these factors from different perspectives, such as attribute- and barrier-based perspectives. Attribute-based factors pertain to the perceived or expected characteristics of e-banking technology, whereas barrier-based factors refer to factors that can hinder or delay the adoption of e-banking technology. Despite the absence of consensus on these factors, there is a predominant focus on the functional aspects of this technology, often neglecting the emotional experience of consumers. Consumers’ emotions in the e-banking context mainly refer to hedonic motivation, defined as positive emotions such as fun, pleasure, and enjoyment arising from the usage of e-banking technology. While examining hedonic motivation has provided valuable insights into the adoption of such technology, further studies are required to examine the relationship among consumers’ emotions, particularly negative ones arising from different kinds of appraisals. Accordingly, this thesis aims to examine the influence of consumers’ emotions towards emerging e-banking technology on their intention to adopt such technology, with a specific emphasis on negative emotions from attribute and barrier-based perspectives. Applying Structural equation modelling (SEM), the empirical results draw attention to the influential role of different types of negative emotions in the adoption of emerging e-banking technology. From the attribute-based perspective, the empirical results demonstrate an association between loss emotions and consumers’ behavioural intention to adopt emerging e-banking technology, through effort expectancy and performance expectancy. From a barrier-based perspective, the results indicate that deterrence emotions can be positively associated with consumers’ perceived risk. This, in turn, influences their behavioural intention to adopt emerging e-banking technology. The results also reveal the influence of deterrence emotions on consumers’ perceived risk, even in the presence of positive emotions. These results suggest the importance of considering various categories of negative emotions when examining consumers’ intention to adopt emerging e-banking technology.
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- Arwinge, Olof, 1971-, et al.
(author)
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Risk och riskhantering
- 2018. - 11
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In: Controllerhandboken. - Stockholm : Liber AB. - 9789147127016 ; , s. 429-469
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Book chapter (other academic/artistic)
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| 7. |
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Auditing Transformation: Regulation, Digitalisation and Sustainability
- 2023
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Editorial collection (other academic/artistic)abstract
- This book identifies and discusses drivers of auditing transformation, including regulation, digitalisation, sustainability, and individual auditor characteristics. It provides a holistic perspective, discussing these current and highly relevant themes in depth and ‘one by one’ and also stresses the importance of the temporal dimension, i.e. offering a historical and a present-day perspective. The book covers several different theoretical perspectives when analysing and discussing how the various drivers affect auditors, the audit process, accounting firms, stakeholders, and so on. Sweden is used as a setting to study the effects of these drivers of transition. The Swedish experience is generalisable to other European countries, with a Germanic origin currently influenced by Anglo-American ideas of auditing. In addition, Sweden provides a research setting with unique access to empirical data. The monograph is unique in its broad coverage of drivers of transformation, combined with its clear focus on financial auditing. It is informed by a wide range of research approaches, from qualitative interview studies to recently developed machine learning methods. Readers, therefore, benefit from a comprehensive understanding of current changes in the audit industry. The book will be a useful reference work for students of accounting and auditing, as well as for audit practitioners, including both auditors and regulators, and for researchers.
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| 8. |
- Bellman, Lina, 1971-, et al.
(author)
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Auktoriserade fastighetsvärderare: utbildning och praktik
- 2017
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Reports (other academic/artistic)abstract
- Fastighetsvärderingar av kommersiella fastigheter är av både teoretiskt och praktiskt intresse. Av intresse är också vilken påverkan lärosätet har på auktoriserade fastighetsvärderares fastighets-värderingar och vad deras värderingar grundar sig på. Lina Bellman och Peter Öhman vid CER har fördjupat sig i dessa frågor och presenterar i denna kortrapport analyser av data från nära hälften av alla auktoriserade fastighetsvärderare i Sverige. Resultaten visar att skillnader mellan olika lärosäten påverkar fastighetsvärderarnas tankemönster och att denna påverkan består även efter det att fastighetsvärderarna fått sina auktorisationer. Forskningsresultaten har tidigare publicerats i de internationella tidskriftsartiklarna "Authorised property appraisers’ perceptions of commercial property valuation" (Bellman och Öhman, 2016) och "How does education from a high-status university affect professional property appraisers' valuation judgments?" (Bellman, Lind och Öhman, 2016).
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| 9. |
- Bellman, Lina, 1971-, et al.
(author)
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Authorised property appraisers’ perceptions of commercial property valuation
- 2016
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In: Journal of Property Investment & Finance. - 1463-578X .- 1470-2002. ; 34:3, s. 225-248
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Journal article (peer-reviewed)abstract
- Purpose – The purpose of this paper is to describe and analyze the thought patterns of authorized property appraisers (APAs) when valuing commercial properties, and draw conclusions about their collective thinking in terms of content, complexity, and homogeneity. Design/methodology/approach – A standard set of value-adding factors and bipolar constructs was included in a grid form used for data collection. The repertory grid technique and principal component analysis were used to map and analyze the thought patterns of nearly half of the APAs in Sweden. Findings – Analysis of the mean grid for all respondents revealed three dimensions in the aggregated APA thought pattern: property object – property market focus, abstract – specific information, and expert – superficial assessments. The aggregated thought pattern was found to be moderately complex, and the APAs demonstrated relatively strong homogeneity in their thought patterns. Practical implications – Based on the moderate complexity and relatively strong homogeneity in respondent thought patterns, this study discusses the upcoming establishment of a profession. Originality/value – To the authors’ best knowledge, this is the first study using the repertory grid technique to map and analyze APA thought patterns at an aggregated level.
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| 10. |
- Bellman, Lina, 1971-, et al.
(author)
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How authorized property appraisers perceive information for valuation of commercial properties
- 2015
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Conference paper (peer-reviewed)abstract
- Purpose – This study describe and analyze authorized property appraisers’ (APAs) thought patterns when commercial properties are valued, and compare and draw conclusions about their thinking in terms of content, complexity and homogeneity.Design/methodology/approach – First, a standard set of elements and constructs was included in the grid form (used for data collection). Second, the repertory grid technique and principal component analysis were used to map and analyze the thought patterns of nearly half (67) of the authorized APAs in Sweden.Findings - Analysis of the individual grids and the mean grid of all respondents demonstrated similarities in the APAs construing and revealed relatively homogeneous thought patterns. Accordingly, the APAs seem encouraged by general guidelines (such as Swedish Annual property Index valuation guidance), and by guidelines and ethical rules prepared by the APAs own organization. At the same time the APAs thought patterns were found to be relatively complex. They focus on several kinds of information and their assessments are perceived to effect property valuation on micro and macro levels differently.Practical implications – Based on the homogeneity in the APA’s thought patterns, this study discusses if authorized APAs have begun a “legitimacy journey” towards an upcoming establishment of a profession. Originality/value – To the auditors knowledge this is the first study using the repertory grid to map and analyse APA’s thought patterns at an aggregated level.
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