| 1. |
- Andersson, Annika, 1961-, et al.
(författare)
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Challenges in project management : Grabbing the elephant
- 2007
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Ingår i: Projects & Profits. ; 7:12, s. 33-37
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Tidskriftsartikel (refereegranskat)abstract
- Projects and project management tend to have special meanings to the individuals involved in a specific line of research. This article reports on some topics covered in an informal Swedish network devoted to study project management. Ten topics are selected for discussion that fall into three broad categories—projects as practice, productivity in projects and education in a PM curriculum.
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| 2. |
- Andersson, Annika, 1961-, et al.
(författare)
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Contracted ERP projects : sequential progress, mutual learning, relationships, control and conflicts
- 2011
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Ingår i: International Journal of Managing Projects in Business/Emerald. - : Emerald Group Publishing Ltd. - 1753-8378 .- 1753-8386. ; 4:3, s. 458-479
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Tidskriftsartikel (refereegranskat)abstract
- Purpose – The purpose of this paper is to describe the sequential nature that enterprise resource planning (ERP) projects tend to take and to describe how the buyer typically behaves concerning the need for control and learning in and in-between ERP projects.Design/methodology/approach – Results come from an in-depth case study of sequential ERP projects. The respondents were a major Swedish retailer and a supplier who undertook upgrading of an ERP system with six separate and sequential projects. The research was framed by independent pre- and post-interviews in three buyer companies' from different areas of business.Findings – Results suggest that success is associated with mutual learning between supplier and buyer organizations that lead to reasonably amicable working relationships. Control considerations run through these projects and conflicts appear minimal in the sequential treatment. Insightful interpretation comes not only from empirical reflection on interactions in an in-depth case study, but also from concepts available in decision making and project marketing as well.Research limitations/implications – Case studies present in-depth understanding but have generalization limitations. Also the case study was accomplished in Sweden and thus knowledge about behaviour in other countries and cultures is needed.Practical implications – Managers investing in relationships and learning in an initial project probably suffer in terms of satisfaction and profitability at that stage but could accomplish more effective, satisfying and profitable situations over time. In particular, appreciation of the nature of the sequential project development, mutual control, delivery and learning in these projects could be useful in understanding the buyer behaviour in ERP projects.Originality/value – Learning is important in projects but how do the buyers behave? A description of the sequential nature of ERP projects and the learning process both within the buyer's company and within the supplier's company is established. Tables are created that describe how the gap in the mutual learning process decreases in-between projects in business-to-business projects.
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| 3. |
- Anell, Barbro, 1942-, et al.
(författare)
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Channel Structures of International After-Sales Services Networks
- 2001
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Ingår i: Journal of marketing channels. - : Taylor & Francis. - 1046-669X. ; 9:1/2, s. 93-124
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Tidskriftsartikel (refereegranskat)abstract
- The choice of an organizational architecture for providing after-sales services to customers spans two extremes. A firm may either supply the services itself, or it can supply them through an independent distribution network. Because of the importance of after-sales services both in establishing a firm's competitive advantage and in sustaining profitability, the choice of organizational design would appear to be of significant strategic importance. In order to explore this association, a comparative empirical study was made of the after-sales networks of two firms supplying international markets-one directly and the other through a network. Although there were trade-offs in the two organizations, there was equal success in providing customer service, which would suggest that a structure for this purpose does not exist. Instead, it was observed that contact near customer usage and devolved decision making were important in service success. Integrative devices, concerning both culture and knowledge, seemed to play a further role in maintaining these firms' competitive edge. In interpreting these results, network and temporary concepts were useful in describing processes of each organization. It was noted that the distribution channels for services were different from product distribution in both cases, which undoubtedly is of strategic importance in managing these operations.
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| 4. |
- Anell, Barbro, 1942-, et al.
(författare)
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Prescripts : Creating Competitive Advantage in the Knowledge Economy
- 2002
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Ingår i: Competitiveness review. - : Emerald. - 1059-5422. ; 12:1, s. 26-37
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Tidskriftsartikel (refereegranskat)abstract
- One recurring theme in the discourse on global competition is the major shift in thinking about what constitute resources in the economy. It is assumed that the economists' traditional categorization into land, labor and capital has been superseded by knowledge as the prime resource. As a consequence, this belief has led to an increased interest in human resource management, human capital, and the problem of attracting and keeping good knowledge workers. It is maintained in this paper that attracting and keeping good knowledge workers will be essential for survival in the knowledge economy, but that it will not necessarily lead to a competitive advantage. Instead, the competitive advantage resides in the competence of the firm to depersonalize knowledge and codify it into software “prescripts” that can be used to duplicate markets or marketed worldwide.
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| 5. |
- Anell, Barbro, 1942-, et al.
(författare)
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The flexible firm and the flexible co-worker
- 2000
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Ingår i: Journal of Workplace Learning. - : Emerald Group Publishing Limited. - 1366-5626 .- 1758-7859. ; 12:4, s. 165-170
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Tidskriftsartikel (refereegranskat)abstract
- In the discourse on modern management, the concept of flexibility is often mentioned as a desirable characteristic of firms and employees. Flexible organizations exhibit an ability to change in response to market changes. It should be clear, however, that a range of possibilities exist between “rigid” organizations and truly flexible ones. This range is discussed. Further, a firm’s ability to demonstrate flexibility depends to a large degree on the flexibility exhibited by its employees. Firms exhibiting different degrees of flexibility have different demands on the flexibility of their coworkers, which means that a matching between supply and demand exists. Employee flexibility has several dimensions, which are also discussed as well as some conditions for a flexible work- cum lifestyle. The starting point for the discussion is the assumption that neither the firms themselves nor the surrounding society are especially adapted to a lifestyle of flexible work. Some measures to alleviate these conditions are proposed.
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| 6. |
- Blomquist, Tomas, 1963-, et al.
(författare)
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On productivity in project organizations
- 2009
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Ingår i: International Journal of Managing Projects in Business/Emerald. - : Emerald Group Publishing Limited. - 1753-8378 .- 1753-8386. ; 2:4, s. 591-598
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Tidskriftsartikel (refereegranskat)abstract
- Purpose – The purpose of this paper is to look at the underlying unit cost considerations in project conduct at the firm level and an established business unit concept is extended to multi-project organizations. The approach and background are described along with apparent implications. Design/methodology/approach – The methodology developed by Gold is extended to cover multi-project organizations. The adaptation of the productivity network is demonstrated using a hypothetical case. Findings – The focus of the paper is on demonstrating an approach. Generally, productivity in an organization is found not to be dictated by a single input, but by the multiplicative outcome of each together. In particular, the number of projects handled each year appears to be of strategic importance in productivity. Research limitations/implications – The paper is conceptual, so applicability depends upon the nature of the particular organization to which it is applied. Implications, of course, will depend upon the degree to which actual data match the model. Practical implications – The approach permits managers to get a handle on productivity in their organizations. It is particularly attractive insofar as it largely depends upon available accounting information for input. This paper seeks to fuel greater interest and debate by practitioners and project management academics about the topic. Originality/value – Although the paper is conceptual, the authors believe that it may among the first to quantitatively treat productivity in multi-project organizations. The approach can be used to understand the productivity as well as some elements of effectiveness of multi-project organizations.
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| 7. |
- Boström, Gert-Olof, 1959-, et al.
(författare)
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CAD and Consequences in the Swedish Architectural Industry
- 2003
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Ingår i: Services Marketing Quarterly. - : Taylor & Francis. - 1533-2969 .- 1533-2977. ; 25:2, s. 25-41
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Tidskriftsartikel (refereegranskat)abstract
- As an example of technology shaping the marketing environment, this paper reports on the impact of the introduction of computer assisted design (CAD) capabilities into the architectural industry in Sweden. Change is addressed at three levels-in the process of producing output, in the output itself, and in the industry as an apparent consequence of the technological introduction. It is observed that there has been a division in the industry-one segment representing a rather traditional approach to architectural services, the other a more business-oriented, adopter segment. Results are interpreted in terms of a structurational theory of technology. Understanding is discussed both in terms of technology adoption as well as the nature of professional services.
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| 8. |
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| 9. |
- Boström, Gert-Olof, et al.
(författare)
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Sweden : Bank of Year Recognition & Performance
- 2015
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Ingår i: Services Marketing Quarterly. - : Informa UK Limited. - 1533-2969 .- 1533-2977. ; 36:1, s. 1-21
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Tidskriftsartikel (refereegranskat)abstract
- Swedish banking has been recognized for financial prudence, innovations and service provision. Bank of the Year winners are characterized in terms of their prize-winning performance. It details and then generalizes items that led to awards and quantifies the financial rewards that come from providing superior performance. In most cases, growth slowed, but winners still tended to attain above average performance. It would appear that 1.) service really is the foundation for recognition; 2.) more recently, sound management, innovation and financial performance have come into play, and 3.) it is easier to be recognized if the organization is small.
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| 10. |
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