DEA-based Performance Evaluation of Libraries : A Systematic Mapping study

• This study employs a systematic mapping study to analysis publications on library performance evaluation with data envelopment analysis (DEA). The review is based on an extensive search in the academic literature including scientific Databases of Scopus and Web of science. 44 articles published between 1997 and 2018 were selected as the core of the study. The results show that the published studies are mostly conducted by specialists in economics, management, engineering, and hardly by library and information science specialists. Interestingly, a large number of the studies are conducted in Taiwan and the United States with a specific focus on performance evaluation of the university libraries. The findings of this study identify gaps in terms of the used techniques, methods, and processes about evaluating the performance of libraries. Identifying these gaps can help researchers in the library sciences to pay further attention to research about performance evaluating of the libraries. The study, further, identifies the key input and output variables in evaluating libraries' performance evaluation.

Ämnesord

SAMHÄLLSVETENSKAP  -- Utbildningsvetenskap (hsv//swe)

SOCIAL SCIENCES  -- Educational Sciences (hsv//eng)

Nyckelord

Performance Efficiency Evolution; Library Evaluation; Data Envelopment Analysis; Systematic Mapping Study; Benchmarking

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