| 1. |
- von Wieding, Sönke, et al.
(författare)
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Drivers and barriers to business-to-business carsharing for work trips – A case study of Gothenburg, Sweden
- 2022
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Ingår i: Case Studies on Transport Policy. - : Elsevier Ltd. - 2213-624X .- 2213-6258. ; 10:4, s. 2330-2336
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Tidskriftsartikel (refereegranskat)abstract
- Carsharing is an important element in the transition to a more sustainable transport system. In contrast to the widely studied business-to-consumer (B2C) market segment, studies on Business-to-business (B2B) carsharing and its impacts are limited. This paper analyses the factors that drive and hinder organisations from using B2B carsharing for their employees’ work trips. The paper takes a case study approach, analysing B2B carsharing use for local work-trips at seven employers in Gothenburg, Sweden, based on interviews with employers, property owners, and carsharing operators. Our results indicate that carsharing services can contribute to reducing the employers’ costs for work-trips, ensuring the sustainability and safety of the employee's work-trips, as well as increasing the employer's workplace attractivity. However, carsharing services are currently used only to a very limited extent. Obstacles that limit a greater use of carsharing services are employers’ lack of data on the employees’ work travel patterns, little economic incentives for employers, as well as parking management and travel policies that favour the use of the private car.
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| 2. |
- Degerman, Helene, et al.
(författare)
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Conceptualising learning from resilient performance : A scoping literature review
- 2024
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Ingår i: Applied Ergonomics. - : Elsevier Ltd. - 0003-6870 .- 1872-9126. ; 115
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Forskningsöversikt (övrigt vetenskapligt/konstnärligt)abstract
- Resilient performance is a crucial characteristic of complex socio-technical systems, enabling them to sustain essential functionality during changing or stressful conditions. Resilience Engineering (RE), a sub-field of safety research, focuses on this perspective of resilience. RE emphasises its “cornerstone model”, presenting the RE system goals of “anticipating, monitoring, responding and learning”. The cornerstone of learning remains fragmented and undertheorized in the existing literature. This paper aims to enrich RE research and its practical implications by developing a nuanced and comprehensive understanding of the role of learning from resilient performance. To achieve this aim, a scoping literature review was conducted to assess how learning is conceptualised in the RE literature and the theoretical foundations on which previous work rest. The main findings show that RE researchers view learning as the process of understanding the system, sharing knowledge, and re-designing system properties. The application of established learning theories is limited. This paper contributes to research by proposing an organisational process for the RE cornerstone of learning, paving the way for deeper discussions in future studies about learning from resilient performance within complex socio-technical systems.
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| 3. |
- Almeida Costa, Nicole, 1988, et al.
(författare)
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A case study of user adherence and software project performance barriers from a sociotechnical viewpoint
- 2019
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Ingår i: Advances in Intelligent Systems and Computing. - Cham : Springer International Publishing. - 2194-5365 .- 2194-5357. ; 787, s. 12-23
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Konferensbidrag (refereegranskat)abstract
- A marine propeller company and a technical university collaborated to optimize the company’s existing propeller design software. This paper reviews the project based on a sociotechnical perspective to organizational change on (a) how the university-company project and user involvement were organized, and (b) what the main management barriers were and why they may have occurred. Fieldwork included interviews and observations with university and company stakeholders over thirteen months. The data was analyzed and sorted into themes describing the barriers, such as lack of a planned strategy for deliverables or resource use in the project; the users exhibited low adherence towards the optimized software, as well as there was limited time and training allocated for them to test it. Lessons learned suggest clarifying stakeholder roles and contributions, and engaging the users earlier and beyond testing the software for malfunctions to enhance knowledge mobilization, involve them in the change and increase acceptance.
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| 4. |
- Almeida Costa, Nicole, 1988, et al.
(författare)
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Implementing human centred design in the context of a graphical user interface redesign for ship manoeuvring
- 2017
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Ingår i: International Journal of Human Computer Studies. - : Elsevier BV. - 1095-9300 .- 1071-5819. ; 100, s. 55-65
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Tidskriftsartikel (refereegranskat)abstract
- Human Centred Design (HCD) has been well-established in industrial and interaction design since the 1990's. HCD has a significant role to play as maritime industries struggle to retain the best crews and decrease risk in terms of human and environmental safety. This case study describes a test of an HCD approach, conducted within the European Commission project Crew-centred Design and Operations of Ships and Ship Systems (CyClaDes) under its Seventh Framework Programme. The HCD case study was undertaken by a design team at a partner firm for the redesign of a bridge wing conning display (a ship manoeuvring system) in their full mission ship bridge simulator. This paper summarizes the findings from the case study and discusses them from the perspective of the challenges, benefits, and most effective ways to introduce and use HCD in firms in the maritime sector unfamiliar with the concept. The authors of this paper performed observations, interviews and focus groups at regular intervals, augmented with reports and a resource survey completed by the design team. The conclusions highlight the impact of industrial context and constraints on the application of the HCD approach, as well as the impact of who applies HCD, of how it is depicted in literature and perceived by HCDnovice teams.
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| 5. |
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| 6. |
- Almeida Costa, Nicole, 1988, et al.
(författare)
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Non‑technical communication factors at the Vessel Traffic Services
- 2018
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Ingår i: Cognition, Technology and Work. - : Springer Science and Business Media LLC. - 1435-5558 .- 1435-5566. ; 20:1, s. 63-72
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Tidskriftsartikel (refereegranskat)abstract
- This study done at the Vessel Traffic Services (VTS) explored how the VTS operators (VTSOs) communicated with ships and other actors in the maritime sociotechnical system and how decisions were made with regard to assisting traffic in maintaining safe passage in port areas, where most vessel movements are seen and accidents occur. The fieldwork was done during four independent visits to a VTS centre under the Swedish Maritime Authority, with a total sample of six VTSOs and one VTS instructor. The qualitative data were sorted and coded using a grounded theory approach. The data pointed at non-technical information processing and communication factors that play a role in decision-making and ultimately in safety. During protocol operations at the VTS, these factors influenced how VTSOs judged the skills of the vessels’ bridge teams, and how they approached them. This is a time where much effort is being put into upgrading technological systems, and these will have the power to change the ways in which the maritime network obtains and processes information, as well as how they can communicate with each other. The further development of technological systems, work protocols and training programmes can benefit from taking the soft aspects of communication and the needs of the operators and their tasks into account for the enhancement of safety.
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| 7. |
- Almeida Costa, Nicole, 1988, et al.
(författare)
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Perceived success factors of participatory ergonomics in ship design
- 2015
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Ingår i: Occupational Ergonomics. - : IOS Press. - 1359-9364 .- 1875-9092. ; 12:4, s. 141-150
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Tidskriftsartikel (refereegranskat)abstract
- BACKGROUND: The more complex and perilous a sociotechnical system is, the more crucial it is to have users and other relevant stakeholder groups in focus throughout its design lifecycle. In the design and development of ships and ship systems, there has been resistance towards the integration of ergonomic principles through a human-centred approach as well as to involving the user. This inattention can result in an inadequate design, which may have negative repercussions on usability, ultimately threatening the safety of onboard operations, overall system performance and the well-being of the crew.OBJECTIVE: This study explores the perceived success factors of participatory ergonomics based on the standpoint of young seafarers.METHODS: Such is achieved by examining a focus group with cadets inspired by Grounded Theory approach.RESULTS: The findings reveal user participation as a designer’s essential contact with reality, provided that a set of pre-conditions that supports the success of participatory ergonomics can be fulfilled: involving the right users and filling in the gap between end-user needs and ship-owner requirements. The consequent success factors are described at a usability level, an intrinsic level for the end-users, and ultimately at the level of increased safety and efficiency.CONCLUSIONS: User input may not only affect design as an outcome, it may also influence the way participatory ergonomics is performed in the maritime sector.
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| 8. |
- Babapour Chafi, Maral, 1983, et al.
(författare)
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Post-pandemic office work: Perceived challenges and opportunities for a sustainable work environment
- 2022
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Ingår i: Sustainability. - : MDPI AG. - 2071-1050. ; 14:1
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Tidskriftsartikel (refereegranskat)abstract
- The widespread adoption of remote and hybrid work due to COVID-19 calls for studies that explore the ramifications of these scenarios for office workers from an occupational health and wellbeing perspective. This paper aims to identify the needs and challenges in remote and hybrid work and the potential for a sustainable future work environment. Data collection involved two qualitative studies with a total of 53 participants, who represented employees, staff managers, and service/facility providers at three Swedish public service organisations (primarily healthcare and infrastructure administration). The results describe opportunities and challenges with the adoption of remote and hybrid work from individual, group, and leadership perspectives. The main benefits of remote work were increased flexibility, autonomy, work-life balance and individual performance, while major challenges were social aspects such as lost comradery and isolation. Hybrid work was perceived to provide the best of both worlds of remote and office work, given that employees and managers develop new skills and competencies to adjust to new ways of working. To achieve the expected individual and organisational benefits of hybrid work, employers are expected to provide support and flexibility and re-design the physical and digital workplaces to fit the new and diverse needs of employees.
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| 9. |
- Berglund, Martina, et al.
(författare)
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AFoU – a network for sustainable working life and development
- 2017
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Ingår i: Proc. of the The Nordic Ergonomics and Society conference, NES-2017 ‘Joy at Work’, organized by Lund University (LTH) in association with the Ergonomics and Human Factors Society in Sweden (EHSS), and 20-23 August 2017, Sweden, Lund.
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
- The aim of this paper is to describe and reflect on the development of the Swedish network AFoU (Workplace related R&D for sustainable working life). The overall goal with the network AFoU is to strengthen research contributing to sustainable working life, research that makes significant improvements, and future organizations characterized by competitiveness, quality and renewal through good working conditions. AFoU was started in 2015 and it consists of researchers from different disciplines, practitioners and representatives for unions and employer organizations. The network strives to combine high-quality research with practical use. This is achieved through collaboration between different stakeholders and across disciplines, thereby co-creating new knowledge that is needed to meet current and future demands.
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| 10. |
- Berglund, Richard, et al.
(författare)
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Det värdefulla engagemanget : En guide för Lean och för andra strategier för utveckling
- 2011
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Bok (övrigt vetenskapligt/konstnärligt)abstract
- En organisation där alla agerar på eget initiativ för det gemensamma bästa, där alla är beredda att hugga i när det behövs, där alla samspelar för att nå resultat och där alla bidrar till att utveckla organisationen-visst är detta en dröm?Alla vill att medarbetarna och kollegorna ska engagera sig. Men varför skulle de? Har företaget gjort sig förtjänt av att någon gör mer än hon måste?I de allra flesta organisationer underskattas gravt den omsorg som behövs för att medarbetarna ska finna det mödan värt att engagera sig. Det krävs ett klokt och långsiktigt arbete från ledning och chefer för att bygga en företagskultur av förtroende och samverkan, men om det lyckas finns oanade vinster att hämta.Den nya boken, Det värdefulla engagemanget-En guide för Lean och andra strategier för utveckling, vill stimulera till en reflektion kring hur organisationen och ledningen påverkar medarbetarnas engagemang. Boken följer upp vår tidigare bok Lean i ledningen-Utmana hela organisationen, som blivit mycket uppskattad, men Det värdefulla engagemanget är till nytta oberoende av eventuella Leansatsningar.Tio teman behandlas: En färdriktning • En kultur av tillit • Aktiv ledning • Långsiktighet • Utrymme för individen • Lagarbete • Inflytande • Utmaning • Lärande • Del av vinstenDe kunskaper och erfarenheter som lett fram till boken har sin grund i många års uppdrag och forskningsprojekt inom industrin och även i tjänsteföretag. Boken bygger till stor del på en doktorsavhandling,Engagemang efterfrågas – Hur tre tillverkande företag söker medverkan från sina medarbetare när de inför Lean, men är förenklad och omskriven för att direkt kunna tillämpas.
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