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Sökning: hsv:(SAMHÄLLSVETENSKAP) hsv:(Ekonomi och näringsliv) hsv:(Företagsekonomi) > Annan publikation

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  • Event Impact
  • 2016
  • Ingår i: Scandinavian Journal of Hospitality and Tourism. - 1502-2250 .- 1502-2269. ; 16:2
  • Annan publikation (övrigt vetenskapligt/konstnärligt)
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  • Arekrans, Johan, et al. (författare)
  • Tensions in management controls : Enabling radical innovation for a Circular Economy
  • Annan publikation (övrigt vetenskapligt/konstnärligt)abstract
    • While several existing firms have begun making changes to meet a circular economy transition, it is clear that they meet with several managerial challenges. Management control systems can help managers make the radical changes and facilitate the innovation processes that is required to meet circular economy. However, little is known about how management controls are applied in the context of a circular economy transformation, and whether traditional management controls are compatible with a circular logic. This paper aims to provide detailed and empirically based insight on these issues.This study examined three large industrial incumbent firms to see how they utilize action-, result-, and cultural controls to implement circular economy principles, and what tensions they have experienced. We used semi-structured interviews (n=38) to collect data, and thematic analysis for the analysis.The analysis suggests that while circular economy principles are not integrated in all parts of the management control system, there are still several factors that can both enable and impede a circular transformation. Furthermore, imbalances and inconsistencies were found concerning different types of managerial controls used. Alarmingly, circular economy initiatives are at risk of being reduced to minor incremental improvements if the radical changes needed are not better understood, and changes made to the management control system to facilitate these.This research provides rich qualitative insights bridging the new phenomenon of circular economy adoption in incumbent firms with research on innovation management and management controls.  
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  • Asatiani, Aleksandre, 1987, et al. (författare)
  • Unexpected Problems Associated with the Federated IT Governance Structure in Robotic Process Automation (RPA) Deployment
  • 2019
  • Annan publikation (övrigt vetenskapligt/konstnärligt)abstract
    • We investigate the federated IT governance structure in RPA deployment. Due to the inherent nature of RPA being an exemplary instantiation of lightweight IT, federated governance structure (avoiding fully centralized or fully decentralized modes) is arguably a viable option for governance. However, our case study in Telco with numerous RPA implementations reveals some unexpected problems associated with the federated governance structure. These problems emerge from difficulties in reusing the RPA components and elements across business units as well from difficulties in striking the right balance between centralization and local needs. Our study contributes to the literature on lightweight IT and IT governance by critically assessing the benefits and drawbacks associated with one specific mode (federated) of governing lightweight IT (RPA).
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  • Carlborg, Per, 1984- (författare)
  • Who Involves Whom? : Interaction modes in service innovation
  • 2015
  • Annan publikation (övrigt vetenskapligt/konstnärligt)abstract
    • Purpose: Collaboration with customers and the involvement of a customer’s resources have been regarded as a key issues in the service innovation process. However, research that covers collaboration in service innovation tends to have a one-sided focus, as it especially concentrates on the involvement of customer resources in the firm’s development of the offering per se and hence foresees the firm’s involvement of resources in the later part of the service innovation. Therefore, the purpose of this study is to analyze resource involvement from both the firm and the customer in the service innovation process.Design/methodology/approach: The study used an exploratory case study approach, focusing on two Swedish manufacturing firms in a business-to-business context that add services to their core product offerings (service infusion). Data was collected through interviews and focus groups.Findings: The study found that different types of interaction modes are related to the integration of varying key resources from both the firm and the customer. A typology of interaction modes in service innovation, based on different levels of involvement, is developed.Managerial implications: Increased and more specific knowledge of the customer’s resources is required in order to manage and coordinate how and with what resources the customer and the firm should contribute to the service innovation process.Originality/Value: The previous service innovation literature tends to focus on how the customer can be involved in the firm’s development of offerings per se. This article suggests that focus should also include the firm’s involvement in the later phases of the service innovation process. The study contributes to the research on involvement in service innovation by showing how resources from both the customer and the firm are integrated in the service innovation process.
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