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- Solberg Søilen, Klaus, 1968-
(författare)
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Geoeconomics
- 2012
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Bok (refereegranskat)abstract
- With the shift from geopolitics to geoeconomics the focus is no longer the Heartland or the Rimland, or any coherent geographical region, but the set of all geographical locations containing economically-important natural resources, what we shall call the Nareland (Natural Resource Lands). This new logic of dispersed geographical locations marks the shift from geopolitics to geoeconomics. The centre stage has been taken over by the private-sector organization, the corporation. This means that power has been transferred from the public to the private sphere. It means that the nation state is ceding its power to individuals – less in some countries and more in others, for instance less in Sweden than in the USA; but the trend is clear, and it is global.
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| 2. |
- Solberg Søilen, Klaus, 1968-
(författare)
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The shift from Geopolitics to Geoeconomics and the failure of our modern Social Sciences
- 2010
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Konferensbidrag (refereegranskat)abstract
- Geoeconomics is gradually replacing the importance of Geopolitics. The transition is marked by the start of the process we call Globalization , about two decades old now, but still in its infancy, when government and government institutions discovered that they no longer were self-evident key actors and watchmen of world events . The process is an effect of the end of the Cold War and marks a strategic shift from political ideologies to economic realities.For decades fellow economists have praised the value of public and private borrowing, the production of services at the expense of the production of goods and they have underestimated the importance of trade surpluses for the Competitive Advantage of Nations. They have done so because they have failed to see what makes a nation, a region or a city wealthy in the long run. We have developed a social science paradigm at our universities which have undermined our own development. At the same time we have disregarded much of the tradition for critical thinking, as implied in Critical Theory but more fundamentally as understood for centuriesThe study of all living organisms is now studied with the use of Evolutionary Theory; except for the study of Man. We must start to ask ourselves why. Why should the Social Sciences be any different than Zoology in this respect, unless we say that Man stands outside of biology?
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| 3. |
- Solberg Søilen, Klaus, 1968-, et al.
(författare)
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How Application Integration, Security Issues and Pricing Strategies in Business Intelligence Shape Vendor Differentiation
- 2009
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Ingår i: ECIS 2009. - Stockholm : ECIS. ; , s. 252-260
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Konferensbidrag (refereegranskat)abstract
- This paper is investigating, through a mixed-method research combining interviews and an online survey, how BI vendors differentiate themselves when it comes to application integration, security issues and pricing strategies. The conclusion is that BI vendors differentiated themselves mainly by having individual definitions of what BI is. Buyers should therefore compare vendors through the vendor’s definition of Business Intelligence. Security issues were mainly user centric and pricing strategies implied that vendors approach buyers in a similar way where they offered standardized software bundles that could require some degree of customization in order for the buyer to derive the maximum benefit from the applications. It can be deduced from the obtained results that the most competitive BI vendors are acting more homogenous towards buyers when they offer their products and handle customers, compared to niche BI vendors.
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| 4. |
- Solberg Søilen, Klaus, 1968-
(författare)
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Life style welfare: How the New Class has transformed the Scandinavian Welfare State
- 2009
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Ingår i: Telos. - New York, NY : Telos Press Ltd.. - 0090-6514 .- 1940-459X. ; 2009:148, s. 73-85
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Tidskriftsartikel (refereegranskat)abstract
- Three hypotheses are presented in this article, each supported by observations and theory. The first is that party distinctions in Scandinavian politics have ceased to be vehicles for coherent ideas related to political ideologies, but that parties instead have become machines to stay in power and keep supporters employed. The second is that the tradition among political parties in Scandinavia and especially in Sweden for accepting federalist measures as a response to central state inefficiencies has been checked by the development of the welfare state. It can only regain momentum through external pressure. The third is that the Scandinavia welfare state model has shifted from one of providing support to the needy to a party guaranteeing the middle class a certain life-style.
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| 6. |
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| 7. |
- Agostino, Alessandro, et al.
(författare)
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Cloud solution in Business Intelligence for SMEs – vendor and customer perspectives
- 2013
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Ingår i: Journal of Intelligence Studies in Business. - Halmstad : Halmstad University. - 2001-015X. ; 3:3, s. 5-28
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Tidskriftsartikel (refereegranskat)abstract
- The aim of this study was to identify key success factor for SME customers of cloud based Business Intelligence products. A deep interview was made with four producers and a questionnaire was carried out among 36 SMEs. The findings suggest that the most important CSFs were the level of software functionalities, the ubiquitous access to data, responsive answers to customer support requests, handling large amounts of data and implementation cost. Each of these factors addresses a specific area that customers pay close attention to during the adoption process of a cloud BI solution. Offering ubiquitous access to date and respsonsive answers to customer requests are particularly emphasized for SMEs. We also found that industry tailored software is preferred, monthly or quarterly billings, and contact by email or phone for service. The paper shows recommendations, implications of research and suggests further research on the topic.
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| 8. |
- Amara, Yasmina, et al.
(författare)
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Evaluating Business Intelligence Software : Testing the SSAV Model
- 2009
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Ingår i: ECIS 2009: Third European Competitive Intelligence Symposium. - Västerås/Eskilstuna : Mälardalens Universitet. ; , s. 238-251
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Konferensbidrag (refereegranskat)abstract
- Choosing the right Business Intelligence (BI) software is critical to increasing productivity and effectiveness in organizations today. At the same time it is a very elaborating and complex process to choose the right software due to the fact that a large number of BI products exist on the market, which are quite different and updated frequently. The objective of this study is to develop and test a model for the evaluation of BI Software. The findings of the study revealed that it is difficult to declare what is the most competitive BI software as what is good for one user might not be good for another depending on their different business needs. Having said that the study initiated a new classification of BI Software vendors depending on the degree to which they comply with the functions in the Competitive Intelligence (CI) cycle. The software tested was divided into five categories: Fully complete, Complete, Semi Complete, Incomplete and Insubstantial. We conclude that the SSAV (Solberg Soilen, Amara, Vriens) Model Together with some proposed non technological variables and a classification developed can be used as a user's selection tool for deciding which BI Software to purchase.
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| 9. |
- Aziza, Amine, et al.
(författare)
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The impact of CRM on QoE : An exploratory study from mobile phone industry in Morocco
- 2015
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Ingår i: Journal of Intelligence Studies in Business. - Halmstad : Halmstad University. - 2001-015X. ; 5:2, s. 22-35
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Tidskriftsartikel (refereegranskat)abstract
- Today’s mobile phone sector is marked by intensified competition and strong market penetration. In this environment, the carriers offer their customers a wide variety of services that are quite similar from one operator to another. These customers are always searching for a quality of experience (QoE). On one hand, operators interact with their customers through CRM practices inspired by their marketing strategies and rolled out through their procedures and technological support. On the other hand, the customers expect an extremely high quality of service (QoS) and subjectively perceive the utility and usability (Qp) of these mobile services. This paradox led us to study the impact of CRM on the customer experience (QoE) in the mobile phone industry, in this study with data from Morocco. Empirical data confirms existing theory, CRM determinants for QoE include quality of service, quality of interaction with customer, claims management and customer knowledge. However, we also found that practitioners are aware that organizations should look beyond the relationship to manage the customer experience. To this end we developed a model based on the first four CRM determinants and the findings in this study.
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| 10. |
- Drozdz, Sebastian, 1992-, et al.
(författare)
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An Assessment of Customer Shared Value in the Restaurant Industry – a Survey from Sweden
- 2015
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Ingår i: Theoretical and Applied Economics. - Bucarest : Asociatia Generala a Economistilor din Romania (A G E R). - 1841-8678 .- 1844-0029. ; 22:4 (605), s. 85-98
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Tidskriftsartikel (refereegranskat)abstract
- The article tries to investigate to which extent the concept of Customer Shared Value (CSV) is relevant for a particular industry, the restaurant industry. We wanted to know if there is a correlation between social benefits and economic benefits for restaurants. We also wanted to know if restaurants already conduct their business according to the concept of Creating Shared Value, but maybe without reference to the concept as such. We found that restaurant companies in Sweden actually work to create economic benefits and social values. However we did not find that there was any clear pattern between economic value and social values. The companies with the highest total shared value are in fact the companies with the highest revenue, but there are also companies with lower revenue which have scored high in total shared value and vice versa. Most of the restaurants implicitly work with several factors of the concept such as having knowledge of the costs and causes of environmental impacts and the notion of how to treat employees fairly. The findings are valuable because they show to what extent CSV is a reality in the restaurant business today. This may have implications about how practitioner and scholars alike view the concept of CSV.
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