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Sökning: hsv:(SAMHÄLLSVETENSKAP) hsv:(Medie och kommunikationsvetenskap) hsv:(Mänsklig interaktion med IKT) > Linköpings universitet

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1.
  • Skågeby, Jörgen, 1972-, et al. (författare)
  • What is Feminist Media Archaeology?
  • 2018
  • Ingår i: Communication +1. - Amherst, MA, United States : University of Massachusetts Amherst. - 2380-6109. ; 7:1
  • Tidskriftsartikel (refereegranskat)abstract
    • In a fairly recent blog post, Jussi Parikka discusses how media archaeology can be criticized for being a “boy’s club”. In the introduction of this text, he writes: One of the set critiques of media archaeology is that it is a boys' club. That is a correct evaluation in so many ways when one has a look at the topics as well as authors of the circle of writers broadly understood part of 'media archaeology'. I make the same argument for instance in What is Media Archaeology?, but there is also something else that we need to attend to.

There is however a danger that the critique also neglects the multiplicity inherent in the approach. For sure, there are critical points to be made in so many aspects of Kittler's and others' theoretical work, but at the same time it feels unfair to neglect the various female authors and artists at the core of the field. In other words, the critique often turns a blind eye to the women who are actively involved in media archaeology. Let's not write them out too easily. Parikka then goes on to briefly introduce several female researchers and artists who are active in the media archaeological field. These are women who are, in different ways, doing media archaeology. This is of course an important issue – skewed representations or lopsided citation practices are never good – and the contributions of these researchers are significant and important. However, we could also argue that there is an important difference between the body of work being done by women and, what we may call, feminist media archaeology. There can, of course, be overlaps between these two ways of representing feminist interests in media archaeology, but for feminist theorizing and practising to truly have an impact, we have to ask ourselves what is feminist media archaeology? By looking for empirical gaps and putting questions of, for example, design, power, infrastructure and benefit, to the fore we can shine a different light on the material-discursive genealogy of digital culture, still very much in the vein of media archaeological endeavors. What we suggest is quite simple – a transdisciplinary approach which emphasizes “the unity of intellectual frameworks beyond the disciplinary perspectives [which] points toward our potential to think in terms of frameworks, concepts, techniques, and vocabulary that we have not yet imagined”. As such, we want to take an exploratory tactic to the question posed in the title of this paper. We do not intend to provide a single nor definite answer – rather we want to think with media archaeology and feminism together, seeking to raise other questions in order to find dynamic parallels and crosscurrents.
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2.
  • Ramsell, Elina, 1981-, et al. (författare)
  • Using Volunteers for Emergency Response in Rural Areas : Network Collaboration Factors and IT support in the Case of Enhanced Neighbors
  • 2017
  • Ingår i: Proceedings of the 14th International Conference on Information Systems for Crisis Response and Management. - Albi : ISCRAM Association. ; , s. 985-995
  • Konferensbidrag (refereegranskat)abstract
    • In public services, there is a trend to increasingly utilize collaborations with non-professional volunteers for certain tasks, one example being emergency response. In many of these collaborations, information technology (IT) is an essential tool, and inadequate IT support can have far-reaching consequences—including even the loss of lives. Since a volunteer is a different type of actor, and may have different technical requirements, compared to professionals, there is a need to explore how collaborations between professionals and volunteers can be successfully developed. This paper is based on a case study of the Enhanced Neighbor project, which uses volunteers as first responders in emergency response. The study highlights important factors to consider when involving volunteers, including how IT can foster the collaboration, and the volunteers’ needs for IT support.
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3.
  • Gammelgaard Ballantyne, Anne, et al. (författare)
  • Images of climate change : A pilot study of young people’s perceptions of ICT-based climate visualization
  • 2016
  • Ingår i: Climatic Change. - : Springer. - 0165-0009 .- 1573-1480. ; 134:1, s. 73-85
  • Tidskriftsartikel (refereegranskat)abstract
    • Climate change can be difficult for laypeople to make sense of, because of its complexity, the uncertainties involved and its distant impacts. Research has identified the potentials of Information and Communication Technologies (ICT) for visualizing and communicating climate change to lay audiences and thus addressing these communication challenges.However, little research has focused on how ICT-based visualization affects audiences’ understandings of climate change. Employing a semiotic framework and through a combination of focus group interviews and mindmap exercises, we investigated how Swedish students make sense of climate messages presented through an ICT-based visualisation medium; a dome theatre movie. The paper concludes that visualization in immersive environments works well to concretize aspects of climate change and provide a starting point for reflection, but we argue that the potential to add interactive elements should be further explored, as interaction has the potential to influence meaning-making processes. In addition, audiences’ preconceptions of climate change influence their interpretations of climate messages, which may function as a constraint to climate communication.
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4.
  • Henriksen, Line (författare)
  • In the Company of Ghosts : Hauntology, Ethics, Digital Monsters
  • 2016
  • Doktorsavhandling (övrigt vetenskapligt/konstnärligt)abstract
    • This thesis explores French philosopher Jacques Derrida’s ’hauntology’ through the lens of digital monsters and feminist theory.Hauntology – a pun on ‘ontology’ and ‘haunting’ – offers an ethics based on responsibility towards that which cannot be said to fully exist, yet has an effect on our everyday lives nonetheless. Like the figure of the ghost, such undecidable existences are neither absent nor present, here nor gone, of the past or the future. In other words: they haunt.By engaging with hauntology through contemporary stories of digital monsters – such as The Curious Case of Smile.jpg, Welcome to Night Vale and Mushroom Land TV - the thesis discusses how such troubling hauntings might be imagined, and what it means to think an ethics based on responsibility towards the undecidable. In this way, the thesis brings together hauntology and digital media, arguing that thinking with and through the figure of the ghost as well as the digital monster may lead to different and critical ways of imagining both the world and ethics.In short, drawing upon feminist theory and creative writing, the thesis maps out a relational ethics of hauntings and internet story-telling.
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5.
  • Arvola, Mattias, 1975-, et al. (författare)
  • Values and qualities in interaction design meetings
  • 2011
  • Ingår i: The 9th International European Academy of Design Conference. - Porto, Portugal.
  • Konferensbidrag (refereegranskat)abstract
    • How are values and qualities expressed in interaction design? Previous research into this topic has largely been conceptual. How interaction designers and clients actually reason has only been touched upon in empirical studies. The research question for this paper is how interaction designers, as a collective and in an unfolding design process, concretize values and qualities in meetings with clients. By way of video recordings, we have analyzed two interaction design workshops. The analysis indicated that values were concretized top-down, from general conceptions and the design brief given, while also explored bottom-up. Several kinds of communicative means (e.g. talk, gestures, whiteboards, post-it notes) were used to animate values and design visions. Mixing a top-down and bottom-up approach allowed the designers to be both prescriptive and sensitive the uniqueness of the design situation. The differences in communicative means did not really matter for how values and qualities were made concrete. What mattered was that people really started talking with each other. Introduction
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6.
  • Zetterqvist Blokhuis, Mari, 1951-, et al. (författare)
  • Riders' Perceptions of Equestrian Communication in Sports Dressage
  • 2017
  • Ingår i: Society and Animals. - : Brill Academic Publishers. - 1063-1119 .- 1568-5306. ; 25:6, s. 573-591
  • Tidskriftsartikel (refereegranskat)abstract
    • The aim of this study is to enhance the understanding of how sport dressage riders describe rider-horse communication when riding, and to relate these descriptions to current research on human-horse communication. Interviews with 15 amateur dressage riders were analyzed using a qualitative approach. The study shows that the interviewed riders describe the communication with the horses partly in a behavioristic way, applying concepts based on learning theory, which deviate from the description of riders as lacking understanding of these concepts put forth by some researchers. The riders connect the timing of their aids to equestrian feel, which they describe as the most difficult yet the most awarding aspect of the interspecies communication that riding is. Simultaneously, they acknowledge that horses are fully capable of choosing to listen to and cooperate with their requests.
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7.
  • Friberg, Anneli (författare)
  • Continuous Usability Testing : The importance of Being Iterative When it Comes to Assessment and Development of the Library’s Digital Services
  • 2017
  • Ingår i: Proceeding so fthe 2016 Library assessment conference buiLding effective, sustainabLe, PracticaL assessment, october 31–november 2, 2016 Arlington, USA. - Washington, DC : Association of Research Libraries. - 1594079870 - 9781594079870 ; , s. 188-194
  • Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
    • The interest for user experience (UX) and usability in libraries has grown rapidly over the past years and has now become an essential tool for developing and assessing a library’s digital services and physical spaces. It is necessary, though, to recognize that UX incorporates much more than just usability. Norman and Nielsen summarize user experience as something that “encompasses all aspects of the end-user’s interaction with the company, its services, and its products” and continues:“The first requirement for an exemplary user experience is to meet the exact needs of the customer, without fuss or bother. Next comes simplicity and elegance that produce products that are a joy to own, a joy to use. True user experience goes far beyond giving customers what they say they want, or providing checklist features. In order to achieve high-quality user experience in a company’s offerings there must be a seamless merging of the services of multiple disciplines, including engineering, marketing, graphical and industrial design, and interface design.Furthermore, they state that it is important to separate the overall user experience from usability, since the latter “is a quality attribute of the UI [user interface], covering whether the system is easy to learn, efficient to use, pleasant, and so forth.”At Linköping University Library (LiUB) we are slowly moving towards a “culture of usability” where users are being observed interacting with both physical and virtual spaces, the way Godfrey advocates, but this paper will only focus on the library’s online presence. The main objective with this paper is to argue for continuous usability testing, as a part of regular library activity.Usability testing within the library sector is nothing new per se, but it is usually done in the process of launching a new or redesigned website/UI or implementing a new library system. Most often it has a distinct focus on web development, and is not so much used to develop other services or physical spaces. This is confirmed in numerous articles and UX-blog posts and articles by e.g. Gasparini, Godfrey, Broadwater, and Dominguez, Hamill and Brillat. Sometimes the tests are not conducted by library staff, but by external consultants. Our approach, however, is to use an in-house, continuous process which is applied not only to the library’s website structure, but also to other digital services such as the search box on the library start page and link resolver user interface and the link resolver icon in the discovery tool.Rettig asks whether such a thing as “grassroots UX” exists in libraries. She wonders if “the UX hopeful, [who] do not have the mandate or team or job title”, can find “ways to apply UX methods to smaller-scale, day-to-day work in the library?” I am inclined to say that it is possible. A UX perspective can and should be integrated in any development project, big or small. The UX philosophy does not have to be initiated as a top-down initiative, and in a sense LiUB’s systematic way of doing usability testing started out as a grassroots initiative.
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8.
  • Pilemalm, Sofie, 1973- (författare)
  • Participatory Design in Emerging Civic Engagement Initiatives in the New Public Sector : Applying PD Concepts in Resource-Scarce Organizations
  • 2018
  • Ingår i: ACM Transactions on Computer-Human Interaction. - : ACM Digital Library. - 1073-0516 .- 1557-7325. ; 25:1, s. 5:1-5:26
  • Tidskriftsartikel (refereegranskat)abstract
    • In this study, we address the role of Participatory Design (PD) in emerging public sector governance forms and, more specifically, civic engagement and we-government initiatives. We achieve this by first providing a research overview of the development of PD approaches since they originated in the 1970s, identifying different PD generations and associated concepts, contexts, and challenges, and then relating them to current public sector trends. Next, we link the overview to a practical example by presenting a case of applying PD to a civic engagement project that takes place in the Swedish emergency response system. Our example findings sustain previously identified needs to return to broad change processes and balance this with ICT re-configuration and structuration of the collaborative processes, the related stakeholders, and their needs, this time in a context where work tasks and responsibilities are not yet defined, known or experienced among stakeholders. We then suggest methodological ways to handle this by (1) applying an interdisciplinary PD approach, (2) replacing the traditional design group with a combination of various qualitative methods and PD techniques, e.g., focus groups, modified scenario-based future workshops, exercises, and after-action-reviews, and (3) support PD activities with context-specific frameworks. We argue that applying PD concepts to the governance forms that are emerging in resource-constrained public sector organizations poses a number of challenges, many of them relating directly to the unknown character of the work setting and the practical difficulties of involving civil citizens as end-users. However, if they are addressed and handled adequately, making civic engagement initiatives work processes and ICT support to work smoothly, this can contribute to a re-politicization of PD in terms of space, action, and the empowerment of citizens both by enhancing their skills and by having them represented in design activities.
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9.
  • Söderström, Sara, 1980-, et al. (författare)
  • ‘Environmental governance’ and ‘ecosystem management’ : avenues for synergies between two approaches
  • 2016
  • Ingår i: Interdisciplinary Environmental Review. - Bucks : InderScience Publishers. - 1521-0227 .- 2042-6992. ; 17:1, s. 1-19
  • Tidskriftsartikel (refereegranskat)abstract
    • Based on a literature review of over 160 journal articles and books, this article examines the ecosystem management and environmental governance approaches, and looks for common topics and integrated research agendas. While scientific articles on environmental governance stem primarily from social science research, the ecosystem management approach is more natural science-oriented. A review of journal articles from the ISI Web of Knowledge (Web of Science) reveals that the two research communities hardly interact. The paper discusses two thematic linkages between the two approaches: the debates dealing with the scale and level of environmental policy; and the discussions surrounding multi-stakeholder participation. Moreover, the article identifies areas with a high potential for the establishment of common ground, such as the current discussion on science-policy interfaces. We argue for more interaction, claim that the two research approaches can learn from each other, and discuss the potential for the development of interdisciplinary research agendas.
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10.
  • Elg, Mattias, 1968-, et al. (författare)
  • Service action research: review and guidelines
  • 2020
  • Ingår i: Journal of Services Marketing. - : Emerald Group Publishing Limited. - 0887-6045. ; 34:1, s. 87-99
  • Forskningsöversikt (refereegranskat)abstract
    • Purpose Conducting research that is both practice- and theory-relevant is important for the service research community. Action research can be a fruitful approach for service researchers studying the transformative role of service research and wanting to make contributions to both the research community and to practical development. By exploring the current use of action research in service research, this study aims to make suggestions for enhancing the contribution to theory and practice development and to propose criteria for research quality for action research in service research. Design/methodology/approach This study builds on a systematic literature review of the use of action research approaches in service research. Findings The study makes three main contributions. First, it posits that any action research project needs to consider the four elements of problem identification, theorization, creating guiding concepts and intervention. Second, based on these elements mirrored in service action research, it outlines and analyzes three approaches to action research (i.e. theory-enhancing, concept developing and practice-enhancing). Third, it suggests a move from instrumental to a more conceptual relevance of the research and elaborates on the criteria for research quality. Originality/value This study contributes to the understanding of how action research may be applied for conducting high-quality collaborative research in services and proposes measures to enhance research quality in action research projects focusing services.
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