| 1. |
- Serholt, Sofia, 1986, et al.
(författare)
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Opportunities and Challenges for Technology Development and Adoption in Public Libraries
- 2018
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Ingår i: ACM International Conference Proceeding Series. - New York, NY, USA : ACM. ; , s. 311-322
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Konferensbidrag (refereegranskat)abstract
- In this paper, we discuss opportunities and challenges for technology development and adoption in public libraries. The results are based on a multi-site comparative study and thematic analysis of ethnographic work in three libraries, each in a different European country. The results explore the socio-technical practices, understandings, and perspectives of library staff and patrons when it comes to the role(s) and function(s) of libraries today. The contributions, which aim at informing the design and implementation of new digital services in public libraries, are two-fold. Firstly, the main findings from the study is presented under six themes. Secondly, a list of key opportunities and challenges focusing on 1) media and technology literacy, 2) institutional transformation and technical infrastructures, 3) resource constraints among library staff, and 4) a shift in focus towards supporting activities.
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| 2. |
- Yoo, Daisy, et al.
(författare)
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Computational Alternatives Vignettes for Place- and Activity-Centered Digital Services in Public Libraries
- 2020
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Ingår i: Conference on Human Factors in Computing Systems - Proceedings. - New York, NY, USA : ACM.
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Konferensbidrag (refereegranskat)abstract
- We investigate how to design community technologies for public events. We do so with a focus on technologies that give rise to new forms of participation and knowledge co-production in public libraries. Specifically, we deployed a digital service at a major public library during its four-week creative workshop series. The system offered an alternative way for people to work together as a community, to go beyond achieving individual goals, and to contribute to the achievement of public goals (e.g., building community bookshelves). We report on how the system has reconfigured physical spaces and afforded new social practices in the library. We propose Computational Alternatives as a fruitful approach for gaining situated, nuanced insights into a technology's possible adoption. We offer key insights in the form of computational alternatives vignettes - grounded stories that encapsulate sociotechnical implications of technology, pointing to plausible alternative futures.
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| 3. |
- Baykal, Gokce Elif, et al.
(författare)
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Collaborative Technologies for Children with Special Needs: A Systematic Literature Review
- 2020
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Ingår i: Conference on Human Factors in Computing Systems - Proceedings. - New York, NY, USA : ACM.
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Konferensbidrag (refereegranskat)abstract
- This paper presents a systematic literature review on collaborative technologies for children with special needs in ACM Digital Library. The aim of the review is to (1) reveal the current state of the art, (2) identify the types of technologies and contexts of use, the demographics and special needs of the target group, and the methodological approaches and theoretical groundings, and (3) define a future research agenda. The results of the systematic literature review show that collaborative technologies for children with special needs are increasingly gaining attention, mostly involve tangible and/or embodied interaction, and are often developed for use in the classroom. The target group that is most represented are boys between 6 to 12 years with Autism Spectrum Disorder. The results further show a wide range of evaluation criteria for measuring collaboration, an interchanging use of theoretical concepts and a lack of definitions for the concept collaboration, and a need for more demographically diverse studies.
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| 4. |
- Groschel, Carla, et al.
(författare)
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PARTICIPATE: Capturing knowledge in public library activities
- 2018
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Ingår i: Conference on Human Factors in Computing Systems - Proceedings. - New York, NY, USA : ACM. - 9781450356206 ; 2018-April
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Konferensbidrag (refereegranskat)abstract
- We present PARTICIPATE, a technology probe exploring how to strengthen the connection between activities taking place at public libraries and their collections, both in the digital realm and in the physical space. Based on ethnographic studies and participatory design activities, we derive three core implications for place- and activity centric library services. These implications led us to design PARTICIPATE in collaboration with library staff from three European countries. The probe is a mean to investigate how place- and activity-centric digital services in the library space can engage participants in co-creating knowledge, and enable libraries to integrate activities with library collections.
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| 5. |
- Yoo, Daisy, et al.
(författare)
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Potentials and challenges for user-generated video content in public libraries
- 2019
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Ingår i: Conference on Human Factors in Computing Systems - Proceedings. - New York, NY, USA : ACM.
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Konferensbidrag (refereegranskat)abstract
- The role of libraries are rapidly shifting, in large part as a consequence of digitization. In addition to providing access to collections of books and other physical media, public libraries today are embracing a new role of becoming urban hubs, in which a wide range of activities take place. In these activities, local knowledge is developed, exchanged, and disseminated. However, there are still very few digital services that support this new role. Here, we explore how to develop digital services for supporting and leveraging user-generated video content in library activities. Based on interviews and design scenarios as probes, we describe the potentials and challenges for designing such services, as seen from the perspective of library staff. Our insights will inform the design of a new digital service for publics to participate in collaborative production of videos to document, exchange, and disseminate local knowledge generated in library activities.
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| 6. |
- Yoo, Daisy, et al.
(författare)
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Service Design in HCI Research: The Extended Value Co-creation Model
- 2019
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Ingår i: ACM International Conference Proceeding Series. - New York, NY, USA : ACM.
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Konferensbidrag (refereegranskat)abstract
- In this paper, we discuss what it means to practice service design in an academic research setting. For a long time, the primary focal point of design research has been the users—of their experiences, needs, desires, and values. By contrast, designers have been relatively anonymous and unlocatable. In shift to the service-centric design paradigm, we argue that it is important to recognize design researchers as distinct stakeholders, who actively interact with systems and services with a goal to fulfill their own values and achieve desired outcomes. In practice, typically the role of designer is that of a design consultant working for (or rather on behalf of) the client. By contrast, in academic research settings, the role of designer is that of a design researcher working with their own research agenda. We provide a case study of a service design research project aimed at developing new digital services for public libraries. We encountered a series of issues with a complex set of values at play, in which design researchers emerged as distinct stakeholders with specific sets of research questions, goals, and visions. The main contribution of this paper is a model that (a) clarifies the position of design researchers within the sociocultural context in which they practice design, and (b) visualize how their positions impact the value co-creation, and in turn, the design outcome.
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| 7. |
- Baykal, GÖkçe Elif, et al.
(författare)
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Designing for Children’s Reflections in Collaborative Interaction Mediated by Technology: A Systematic Literature Review
- 2021
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Ingår i: Interaction Design and Architecture(s). - 2283-2998 .- 1826-9745. ; :49, s. 111-134
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Tidskriftsartikel (refereegranskat)abstract
- Reflection is an integral part of collaborative interaction. However, we know little about how to design for reflection in collaborative activities mediated by technologies. This systematic literature review focuses on children’s reflections within the collaborative practices in child-computer interaction research and investigates (1) the link between reflection and collaborative activities, (2) the types of collaborative technologies to scaffold reflection, and (3) the methodological approaches to analyze reflection. We searched the ACM Digital Library, Scopus and ProQuest which resulted in 141 papers that make the link between terms ‘reflection’ and ‘collaboration’ explicit, where only 13 of these involve children as the primary actors of reflection. The results show that this topic is increasingly gaining attention, however, the link between reflection and collaborative interaction remains underdeveloped. The contribution of this study is to provide a theoretical and methodological basis to understand, analyze and support children’s reflections within a collaborative activity through technology.
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| 8. |
- Korte, Jessica, et al.
(författare)
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Pushing the Boundaries of Participatory Design
- 2019
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Ingår i: Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics). - Cham : Springer International Publishing. - 1611-3349 .- 0302-9743. ; 11749 LNCS, s. 747-753
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Konferensbidrag (refereegranskat)abstract
- Participatory Design (PD) is a design approach which aims to support users to contribute as partners throughout the entire design process of a product or service intended for their use. PD researchers are interested in employing and/or developing methods and techniques that maximise users’ contributions. By accommodating specific populations, PD proved to offer unique benefits when designing technology for “fringe” groups. However, a lack of understanding of the appropriateness of existing approaches across groups and contexts presents a challenge for the PD community. This workshop will encourage discussion around this challenge. The participants will have the opportunity to exchange and reflect on their experiences with using PD with “fringe” groups. Moreover, we aim to identify, synthesise and collate PD best practices across contexts and participant groups.
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| 9. |
- Saad-Sulonen, Joanna, 1976, et al.
(författare)
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Unfolding participation over time in the design of IT
- 2018
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Ingår i: CoDesign. - : Informa UK Limited. - 1571-0882 .- 1745-3755. ; 14:1, s. 1-3
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Tidskriftsartikel (övrigt vetenskapligt/konstnärligt)abstract
- The aim of this special issue is to continue and contribute to the debate around the conceptualisations and understandings of participation in Participatory Design (PD) and related areas of human–computer interaction (HCI) research, recently invigorated by Vines et al. (2015 Vines, John, Rachel Clarke, Ann Light, and Peter Wright. 2015. “The Beginnings, Middles and Endings of Participatory Research in HCI: An Introduction to the Special Issue on ‘Perspectives on Participation’”, International Journal of Human-Computer Studies 74: 77–80.10.1016/j.ijhcs.2014.11.002), Halskov and Hansen (2015 Halskov, Kim, and Nicolai B. Hansen. 2015. “The Diversity of Participatory Design Research Practice at PDC 2002–2012”. International Journal of Human-Computer Studies 74: 81–92.10.1016/j.ijhcs.2014.09.003) and Saad-Sulonen et al. (2015 Saad-Sulonen, Joanna, Kim Halskov, Liesbeth Huybrechts, John Vines, Eva Eriksson, and Helena Karasti. 2015. “Unfolding Participation. What Do We Mean by Participation – Conceptually and in Practice”. In Proceedings of the 5th Decennial Aarhus Conference, Critical Alternatives – Vol. 2, 5–8. New York: ACM.). Ongoing transformations in IT-mediated participation in contemporary societies are challenging us to explore the changing nature of participation in IT design. Some of the questions that emerge relate to the need to rethink notions and practices of participation as they relate to temporality. We are now seeing a multitude of PD research and practice that range in temporal scale, from single projects taking place at one point in time to connected and hard to delineate projects that occur over years. Researchers are starting to acknowledge the significance of PD work that occurs in the background and in-between the typically reported on design activities conducted with participants. Furthermore, we’ve seen recent discussions emerge around the ways activities conducted both prior and after the typical project time of PD can impact and influence research and practice; from shaping eventual outcomes based on decisions made prior to involving participants in design, to considering the long-term sustainability, scalability and transferability of outcomes and learnings. As such, the temporal dimensions of PD are expanding greatly both conceptually and in practice. Our special issue aims to address these emerging areas of interest in PD.
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| 10. |
- Saad-Sulonen, Joanna, 1976, et al.
(författare)
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Unfolding participation over time: temporal lenses in participatory design
- 2018
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Ingår i: CoDesign. - : Informa UK Limited. - 1571-0882 .- 1745-3755. ; 14:1, s. 4-16
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Tidskriftsartikel (refereegranskat)abstract
- Participatory design (PD) research has historically strongly focused on the reporting of design events (e.g. workshops and prototyping activities with participants), where issues such as ‘involving users’, including the users’ point of view, and participation as a matter of mutual learning have been in the foreground. The need to further problematise and critically examine participation is nonetheless apparent. This special issue aims to shed light on participation as it unfolds over time during, between and beyond participatory events such as these. Here, we build an overview of existing directions taken by researchers to address the unfolding of participation in IT design over time. We do this by examining existing PD literature and the four contributions to this special issue. We identify two common temporalities in PD, the future-oriented and the project-based, and propose five lenses that may aid researchers in exploring and understanding the temporal dimensions of participation in their projects: the phasic, emergent, retrospective, prospective and long-term lenses. We end with propositions and opportunities for future research directions in PD, highlighting the multi-faceted nature of the temporality of participation.
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