1.
Wihlborg, Elin, et al.
(författare)
Institutional Re-design for a Digital Era - Learning from Cases of Automation
2023
Ingår i: Electronic Participation. - Cham : Springer. - 9783031416163 - 9783031416170 ; , s. 99-113
Konferensbidrag (refereegranskat) abstract
Digital government often addresses how, where, and by whom digital transformation is brought into the complex institutional framed practices of governments and governance of society. However, digital transformation also points at critical demands to address the basic underlying institutional design of governments. The ongoing digital transformation of public welfare institutions opens for a gradual redesign of public institutions. It is important to address core values, such as inclusion, diversity, and literacy, to ensure a reflected transformation and re-design of public institutions. The purpose of this paper is to show how new forms of digital public services may have to be matched with institutional re-design to sustain public values and legitimate governments. We build on Ostrom’s eight design principles for institutional governance of common-pool resources and propose four principles for analyzing potential needs for re-design of institutions. Through a re-analysis of two case studies on automation in Swedish public organizations, we illustrate and discuss the institutional design. Hereby, we identify critical points for further analysis of emerging demands for institutional re-design. The analysis indicates that we must see beyond the organizational changes of digital government reforms and programs. We need to stretch into the institutional and foundational models of the public sector and how to provide equal and resilient welfare in a digital and changing world. We conclude by suggesting an agenda for research on institutional re-design in the digital era.
2.
Andersson, Annika, 1968-, et al.
(författare)
Teachers falling off the cliff affordances and constraints of social media in school
2021
Ingår i: Proceedings of the 54th Annual Hawaii International Conference on System Sciences. - Honolulu : University of Hawaii at Manoa. - 9780998133140 ; , s. 2995-3004, s. 2995-3004
Konferensbidrag (refereegranskat) abstract
In a digitalized society our work environment is highly integrated with our home environment making work boundless both in terms of time and space. The digital work environment risks increased stress. Based on a case study in Swedish schools we investigate how teachers experience the use of social media for work-related purposes. We do so by using the Technology Affordance and Constraints Theory to capture the affordances as well as constraints of this use. Findings show that affordances of social media in schools were increased opportunities for learning, transparency and community building. Constraints were distractions from learning, increased isolation, stress and, above all, lack of guidance in how and when to use social media. We end the paper arguing that lack of policies and guidelines governing the use of social media at work is risking an increase in boundary blurring and potentially more stress.
3.
Andersson, Annika, 1968-, et al.
(författare)
Citizen Diversity in e-Government Research : Moving the Field Forward
2021
Ingår i: Proceedings of the 54th Annual Hawaii International Conference on System Sciences. - : University of Hawai'i at Manoa. - 9780998133140 ; , s. 4828-4837
Konferensbidrag (refereegranskat) abstract
Whereas broad launch of public e-services ensures equal and homogenous treatment of citizens, citizen diversity is often set aside. By means of a literature study we describe how research has addressed diversity in the field of eGovernment. we analyzed the papers according to the following codes: group; application domain; unit of analysis; and technology in use or design. Results showed that the most common application domain was e-services with access and use as the most common units of analysis. The most frequently researched groups are based on classical socio-demographic variables such as economy, education and age. Also, the majority of papers discussed services in use. We conclude by suggesting that future research focuses underrepresented user groups; adds further granularity to the classical sociodemographic variables; identifies groups within groups; targets policies and policy implementation; and changes focus from use to development. We also call for conceptual clarity of the concept ‘diversity’.
4.
Andersson, Annika, 1968-, et al.
(författare)
Consensus versus warfare – unveiling discourses in de jure information security standard development
2020
Ingår i: Computers & security (Print). - : Elsevier. - 0167-4048 .- 1872-6208. ; 99
Tidskriftsartikel (refereegranskat) abstract
Information security standards are influential tools in society today. The validity claim of standards is based on what is considered “best practice.” We unveil the negotiations that take place when “best practice” is constructed during standard development. By using dis- course analysis, we investigate how power operates in national and international contexts of de jure information security standard development work. As members of a standard- ization committee, we analyzed the language used by this committee. The results showed two discourses at play: the consensus discourse and the warfare discourse. We conclude by proposing six theoretical propositions on how power operates in the above-mentioned contexts of de jure standard development.
5.
6.
Andersson, Annika, 1968-, et al.
(författare)
Terminologi och begrepp inom informationssäkerhet : Hur man skapar en språkgemenskap
2016
Rapport (populärvet., debatt m.m.) abstract
Syftet med den här studien är att utvärdera svensk terminologi på informationssäkerhetsområdet med fokus på frågor om målgrupper och grundläggande termer. Baserat på en Delphi-studie, där experter från olika yrkeskategorier har fått definiera en uppsättning grundläggande begrepp, har vi utvärderat både experternas definitioner och processen med att ta fram definitionerna. Vi har identifierat flera problem med svensk terminologi på informationssäkerhetsområdet. För att stödja arbetet med att utveckla svensk terminologi för informationssäkerhet beskriver vi i rapporten förslag på hur arbetet kan bedrivas vidare. De problem vi har identifierat är bl.a. att begrepp som inte finns med i rådande styrdokument blir otydliga och svårtolkade för experter inom området och att det är problematiskt med två olika styrdokument (HB550 och SIS-TR50:2015) i användning med delvis olika definitioner av samma begrepp. Vi har även sett att olika yrkeskategorier ofta definierar begreppen utifrån sin specifika profession, vilket kan innebära att det finns ett behov av att säkerhetsbegrepp kontextualiseras utifrån yrkesroller. Processen med att arbeta med experter enligt Delphi-metoden gav ett bra underlag för att analysera och diskutera olika definitioner av centrala begrepp inom informationssäkerhetsområdet. Dessutom har experterna varit mycket engagerade i processen. Vi föreslår att framtida begreppsutredningar använder sig av denna metod eller varianter av den och att det är experterna, de som i sitt dagliga yrke handhar informationssäkerheten, som ska vara de som skapar definitionerna. Vi ser också ett stort behov av större, effektivare och mer samordnade former för framtida begreppsutredningar.
7.
8.
Bernhard, Iréne, 1953-, et al.
(författare)
A digital society for all? : Meanings, practices and policies for digital diversity
2019
Ingår i: Proceedings of the 52nd Hawaii International Conference on System Sciences, 2019. - Honolulu, HI, USA. - 9780998133126 ; , s. 3067-3076
Konferensbidrag (refereegranskat) abstract
The concept of digital divides has been on the agenda in research and policy making for at least the last 20 years. But it is still, a challenge to grasp this concept that is so elusive and transforming. Inclusion, access and equality are still key values for democratic governance and must be addressed in particular when forming and contributing to a digital government. This paper seeks to intervene in current debates on digital divides and digital inclusion by analyzing two cases of responses among street-level public administration in relation to e-government services in Sweden. The case studies are strategically chosen and conducted in national agencies and in local public libraries. Three lines of contributions are discussed, firstly thei mportance to care for equality secondly the need to seethe non-users, and thirdly to discuss the potential of putting focus on digital diversity.
9.
Denk, Thomas, 1971-, et al.
(författare)
Medborgarnas inställning till automatiserat beslutsfattande
2020
Ingår i: Digitala är vi allihopa?. - Göteborg : SOM-institutet, Göteborgs universitet. - 9789189673489 ; , s. 78-89
Bokkapitel (populärvet., debatt m.m.) abstract
Alltfler myndigheter inför automatiserat beslutsfattande, vilket innebär att en dator fattar beslut istället för handläggare och utredare. Detta kapitel undersöker med- borgarnas inställning till att öka det automatiserade beslutsfattandet i myndigheter. Kapitlets analyser visar att en majoritet (64 procent) anser att det är ett mycket dåligt eller ganska dåligt förslag att datorer ska få ta över fler beslut i myndigheter. Analyserna indikerar också att inställningen har samband med socio-demografisk bakgrund, politiska förhållningssätt och framtidsoro för AI, automatisering och robotisering. Den negativa inställningen återfinns i samtliga grupper. Det är dessutom så att det snarare är graden av negativ inställning som varierar mellan grupper än inställningen som sådan. Med dessa resultat framträder en möjlig spänning mellan utvecklingen inom myndigheter och medborgarnas inställning till automatiserat beslutsfattande.
10.
Dhillon, Gurpreet, et al.
(författare)
Ensuring Core Competencies for Cybersecurity Specialists
2019
Ingår i: Cybersecurity Education for Awareness and Compliance. - Hershey, Pennsylvania, USA : IGI Global. - 9781522578475 - 9781522578482 ; , s. 121-133
Bokkapitel (refereegranskat) abstract
Within an organization, it is critical that all employees possess a security awareness and thus play a part in the protection of said organization's information assets. Some employees will have key roles and responsibilities and require specific skills to support them. However, organizations can face challenges in regard to recognizing the required specialized skills as well as where to obtain them. For this reason, whether an organization chooses to hire new staff, developing existing staff, or outsource the activities altogether, it is necessary to know the type and level of expertise required. To this end, this chapter discusses the need for organizations to understand and identify the essential skills related to cybersecurity in order for their employees to develop core competencies in these areas.
