Social Aspects Influencing Relationships in Digital Innovation Networks – The Smart Lock Case

• Digital innovation processes are becoming more and more networked, where stakeholders are growing dependent of each other’s competences, resources and knowledge. In networks working with digital innovation, actors need to identify, mobilize and integrate diverse and heterogeneous knowledge resources to be able to innovate successfully. Social aspects seem to be important at the boundaries of communities where heterogeneous actors connect, negotiate and adjust to each other’s perspectives. The aim with this paper is to explain what role relationships play in digital innovation networks as well as to describe how social aspects influence these relationships. A case study approach was selected to study events involving multiple stakeholders in a development project aimed at introducing technology that aid elderly, home care personnel and next of kin by improving the management of home care visits. We describe how social aspects such as trust, interest, and commitment between actors influence the relationships. © 2012 IEEE.

Ämnesord

SAMHÄLLSVETENSKAP  -- Annan samhällsvetenskap (hsv//swe)

SOCIAL SCIENCES  -- Other Social Sciences (hsv//eng)

Nyckelord

Digital innovation

networks

relationships

social aspects

Publikations- och innehållstyp

ref (ämneskategori)

kon (ämneskategori)