User-Related Challenges of Self-Service Business Intelligence

• Self-service Business Intelligence (SSBI) allows non-technical users to use Business Intelligence in a self-reliant manner without the support of technical users. Many organizations struggle to utilize the potential of SSBI and experience implementation challenges. This study aims to explore user-related SSBI challenges by conducting 30 qualitative interviews with 2 SSBI implementation projects. Analysis revealed challenges that can help practitioners to avoid unnecessary obstacles when implementing and using SSBI, and guide researchers in simplifying the implementation process.

Ämnesord

NATURVETENSKAP  -- Data- och informationsvetenskap -- Systemvetenskap, informationssystem och informatik (hsv//swe)

NATURAL SCIENCES  -- Computer and Information Sciences -- Information Systems (hsv//eng)

Nyckelord

Information Systems

Informationssystem (IS)

Publikations- och innehållstyp

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