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Success factors for...
Success factors for managing the SSBI challenges of the AQUIRE framework
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- Lennerholt, Christian, 1979- (författare)
- Högskolan i Skövde,Institutionen för informationsteknologi,Forskningsmiljön Informationsteknologi,Informationsystem, Information Systems (IS)
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- van Laere, Joeri, 1974- (författare)
- Högskolan i Skövde,Institutionen för informationsteknologi,Forskningsmiljön Informationsteknologi,Informationsystem, Information Systems (IS)
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- Söderström, Eva, 1972- (författare)
- Högskolan i Skövde,Institutionen för informationsteknologi,Forskningsmiljön Informationsteknologi,Informationsystem, Information Systems (IS)
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(creator_code:org_t)
- 2022-03-23
- 2023
- Engelska.
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Ingår i: Journal of Decision Systems. - : Taylor & Francis Group. - 1246-0125 .- 2116-7052. ; 32:2, s. 491-512
- Relaterad länk:
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https://doi.org/10.1...
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Abstract
Ämnesord
Stäng
- Self-service business intelligence (SSBI) enables all users, including those with limited technical skills, to perform business intelligence (BI) tasks without the support of BI experts. SSBI reduces pressure on BI experts, gives more freedom to self-reliant users and speeds up decision-making. Recent research has illustrated how organisations experience numerous challenges when trying to obtain SSBI benefits. The AQUIRE framework organises 37 identified SSBI challenges in five categories: Access and use of data, Data Quality, User Independence, creating Reports and Education. SSBI literature does poorly address how these challenges can be tackled. This research study aimed to identify strategies on how to manage those 37 SSBI challenges. The performed case study includes 24 semi-structured interviews with respondents from two organisations which have been heavily involved in SSBI implementation. The results reveal how nine identified SSBI success factors are related to the 37 AQUIRE challenges and how they can be addressed over time.
Ämnesord
- NATURVETENSKAP -- Data- och informationsvetenskap -- Systemvetenskap, informationssystem och informatik (hsv//swe)
- NATURAL SCIENCES -- Computer and Information Sciences -- Information Systems (hsv//eng)
Nyckelord
- Self service business intelligence
- success factors
- challenges
- SSBI
- education
- Information Systems
- Informationssystem (IS)
Publikations- och innehållstyp
- ref (ämneskategori)
- art (ämneskategori)
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