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Enterprise resource...
Enterprise resource planning system implementation : A user perspective
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- Reitsma, Ewout (författare)
- Jönköping University,JTH, Logistik och verksamhetsledning,Department of Industrial Engineering and Management, School of Engineering, Jönköping University, Jönköping, Sweden
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- Hilletofth, Per (författare)
- Högskolan i Gävle,Jönköping University,JTH, Logistik och verksamhetsledning,University of Gävle, Sweden,Industriell ekonomi,Centrum för logistik och innovativ produktion,Department of Industrial Engineering and Management, School of Engineering, Jönköping University, Jönköping, Sweden
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- Mukhtar, Umer (författare)
- Department of Management Sciences, GIFT University, Punjab, Pakistan
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(creator_code:org_t)
- OSCM, 2018
- 2018
- Engelska.
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Ingår i: Operations and Supply Chain Management. - : OSCM. - 1979-3561 .- 2579-9363. ; 11:3, s. 110-117
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Abstract
Ämnesord
Stäng
- The purpose of this study is to evaluate critical success factors (CSFs) for the implementation of an enterprise resource planning (ERP) system from a user perspective. Users play a vital role when implementing an ERP system, but their perspective has been neglected in the literature. A better understanding of their perspective promises to contribute to the design of more effective ERP systems, its implementation, and management. In order to identify the user perspective, a survey was conducted within three organizations from Pakistan that have recently implemented an ERP system. The questionnaire was developed based on thirteen CSFs deduced from literature. Based on each CSF’s level of importance, they are ranked in order of importance and divided into three groups: most important, important and not important. Findings reveal that users of the three organizations in Pakistan believe that the implementing organization should prioritize the following four CSFs when implementing an ERP system: education and training, strategic decision-making, communication, and business process alignment.
Ämnesord
- SAMHÄLLSVETENSKAP -- Ekonomi och näringsliv -- Företagsekonomi (hsv//swe)
- SOCIAL SCIENCES -- Economics and Business -- Business Administration (hsv//eng)
- TEKNIK OCH TEKNOLOGIER -- Maskinteknik -- Annan maskinteknik (hsv//swe)
- ENGINEERING AND TECHNOLOGY -- Mechanical Engineering -- Other Mechanical Engineering (hsv//eng)
Nyckelord
- ERP
- user perspective
- critical success factors
- Intelligent industri
Publikations- och innehållstyp
- ref (ämneskategori)
- art (ämneskategori)
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