Developing a sustainable operations maturity model (SOMM)

• The concepts associated with sustainability have been gradually incorporated into business models in recent years. Particularly in the field of Operations Management (OM), the adoption of new performance indicators and the revision of operations strategy content and process frameworks are changing the way companies manage their operations regarding sustainability, creating the right conditions for new operations management model development. Such models were created in order to assess the impact and to characterize the progress of new initiatives in sustainability in the economic, environmental and social spheres (Triple Bottom Line-TBL). This paper, based on academic literature and professional models, proposes a framework for verifying the level of maturity of sustainable operations. Its distinguishing aspect contemplates the integrated approach over TBL along five proposed maturity levels, followed by descriptions of context, structure, processes, value chain and functional recommendations on implementation. The main objective of the Sustainable Operations Maturity Model (SOMM) is to be applied as a managerial tool to support organizations when evaluating the integration of sustainability into their strategies, and especially to provide guidelines for the evolution of sustainable operation processes.

Ämnesord

SAMHÄLLSVETENSKAP  -- Ekonomi och näringsliv -- Företagsekonomi (hsv//swe)

SOCIAL SCIENCES  -- Economics and Business -- Business Administration (hsv//eng)

Nyckelord

Maturity model

Operations strategy

Performance measurement

Sustainability

Sustainable operations

Academic literature

Integrated approach

Operations management

Operations strategies

Performance indicators

Performance measurements

Sustainable development

Publikations- och innehållstyp

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