An agile method for automated provisioning of the geographical information in public services

• Lately we face broad emergence of the efforts for automation of business assets across organization boundaries in the form of electronic services (e-services). In the public services for spatial information provisioning, there is a strong need to improve efficiency of the current services by automating them in a uniform way across the country (Sweden) and further within the EU. However, a number of obstacles prohibits a comprehensive automation of the existing business services in a short run - for instance, the lack of schema standards for spatial concepts discourage digitalization of documents, whereas complexity of geographic maps depress their direct use by ordinary users. On the other side, ubiquity of the Web and increasing customer demands for obtaining services with the highest possible convenience, foster design of e-services in a short time. Following this, in this paper, we propose a method for an iterative approach to service automation. Using business goal analysis we identify the overall needs for the automation and then, in accordance to the present obstacles, we assess an appropriate level of automation. In a next iteration, i.e. when the goal model and/or obstacles are about to change, the service design is updated, and if needed, re-assessed from the economic perspective. The key aim of our approach is to foster a simple and step-wised automation of services for spatial information management, with possibilities for further iterative-based improvements. A case study from the domain of provisioning building permissions is used to ground and apply our proposed approach.

Ämnesord

TEKNIK OCH TEKNOLOGIER  -- Naturresursteknik -- Fjärranalysteknik (hsv//swe)

ENGINEERING AND TECHNOLOGY  -- Environmental Engineering -- Remote Sensing (hsv//eng)

Nyckelord

Automation

Image registration

Agile methods

Business goals

Business services

Customer demands

Direct use

E-Services

Economic perspectives

Electronic services

Geographic maps

Geographical informations

Goal models

Iterative approaches

Public services

Service designs

Spatial concepts

Spatial informations

Information management

Publikations- och innehållstyp

ref (ämneskategori)

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