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Aligning goals and ...
Aligning goals and services through goal and business modelling
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- Andersson, Birger (författare)
- KTH,Data- och systemvetenskap, DSV
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- Johannesson, Paul (författare)
- KTH,Data- och systemvetenskap, DSV
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Zdravkovic, Jelena (författare)
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(creator_code:org_t)
- 2008-03-07
- 2009
- Engelska.
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Ingår i: Information Systems and E-Business Management. - : Springer Science and Business Media LLC. - 1617-9846 .- 1617-9854. ; 7:2, s. 143-169
- Relaterad länk:
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https://urn.kb.se/re...
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visa fler...
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https://doi.org/10.1...
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Abstract
Ämnesord
Stäng
- E-services are used as the cornerstones for modelling interaction points of cooperating IT systems, within and between enterprises. So far, research and development of e-services have mainly focused on an operational perspective, such as the development of standards for message exchanges and service coordination. However, on a strategic level, the success of e-services depends on their ability to work as a medium for the exchange of business values. In this paper, we present an approach that utilizes goal and business models as the foundation for designing e-services. The approach can be used to ensure that the developed e-services support the desired goals and business values of involved actors. A case study from the Swedish health care sector is used to ground and apply the presented approach.
Ämnesord
- SAMHÄLLSVETENSKAP -- Ekonomi och näringsliv (hsv//swe)
- SOCIAL SCIENCES -- Economics and Business (hsv//eng)
Nyckelord
- Goal modelling
- Business modelling
- Service modelling
- E-service identification
- Model alignment
Publikations- och innehållstyp
- ref (ämneskategori)
- art (ämneskategori)
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