Is this a date? – New perspectives on ICT for harmonized inter-organizationalcrisis management

• In this paper, we challenge common conceptions related to the role and development of information andcommunication technology (ICT) for crisis management. Based on an understanding of inter-organizational crisismanagement as self-organizing through processes of harmonization in complex adaptive systems, ICT ispositioned as an enabler in the bridging of social and organizational boundaries. In this view, the primaryrequirements for ICT in inter-organizational settings are defined by current information sharing needs, which arecontinuously changing with the context and co-working partners. From this understanding of inter-organizationalrelations in crisis management, this paper suggests two complementary approaches to ICT focusing on policyadjustment and training that supports adaptive organizational capabilities and utilization of easily availablecommercial ICT. The ideas put forth in this paper are intended to add perspectives and spark discussions on ICTfor crisis management.

Ämnesord

SAMHÄLLSVETENSKAP  -- Annan samhällsvetenskap -- Övrig annan samhällsvetenskap (hsv//swe)

SOCIAL SCIENCES  -- Other Social Sciences -- Other Social Sciences not elsewhere specified (hsv//eng)

Nyckelord

nter-organizational Crisis Management

Harmonization

ICT

Interoperability

Complex Adaptive Systems

Publikations- och innehållstyp

ref (ämneskategori)

kon (ämneskategori)