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Managing The Develo...
Managing The Development Of Secure Identification - Investigating A National e-ID Initiative Within A Public e-Service Context
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- Melin, Ulf, 1968- (författare)
- Linköpings universitet,Informationssystem och digitalisering,VITS - Laboratoriet för verksamhetsinriktad systemutveckling,Filosofiska fakulteten
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- Axelsson, Karin, 1968- (författare)
- Linköpings universitet,Informationssystem och digitalisering,VITS - Laboratoriet för verksamhetsinriktad systemutveckling,Filosofiska fakulteten
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- Söderström, Fredrik, 1971- (författare)
- Linköpings universitet,Informationssystem och digitalisering,VITS - Laboratoriet för verksamhetsinriktad systemutveckling,Filosofiska fakulteten
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(creator_code:org_t)
- 2013
- 2013
- Engelska.
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Ingår i: Proceedings of the 21st European Conference on Information Systems.
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Abstract
Ämnesord
Stäng
- This paper investigates the management of developing electronic identification (e-ID) within a public e-service context. e-ID is an important key enabler for secure identification, authentication and digital signing via the Internet and a part of e-service design. As users, and citizens, we become reliant on electronic solutions that give us a certain level of utility and trust, and use e-ID solutions to interact with local and central government in an e-service context. The management of e-ID development in a national context is the case in focus for investigation. Such development initiatives, and especially inter-organizational projects, face a number of challenges. Therefore it is a need for a more thorough understanding of e-ID development within a public e-service context. The purpose is to analyse the contemporary management of e-ID development in Sweden from: a) an e-government systems development life-cycle perspective and b) a project challenge and critical success factor perspective. This study concludes that there are significant challenges involved in managing integrated e-ID development. Challenges involve the organization and management of the program and can be traced back to e-government and general project management literature, but based on this study one can question, e.g. governance models, centralization, and a narrow focus on a technical artefact. Important implications from this paper are a call for further contextual studies of e-ID development, putting the user and organizational setting, path dependency, and governance models in focus.
Ämnesord
- SAMHÄLLSVETENSKAP -- Medie- och kommunikationsvetenskap -- Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning (hsv//swe)
- SOCIAL SCIENCES -- Media and Communications -- Information Systems, Social aspects (hsv//eng)
Nyckelord
- e-ID
- electronic identification
- public e-services
- government
- e-government
- project management
Publikations- och innehållstyp
- ref (ämneskategori)
- kon (ämneskategori)