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Exploring patient f...
Exploring patient flow management through a lens of cognitive systems engineering
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- Hybinette, Karl (författare)
- Karolinska Institutet
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- Praetorius, Gesa, 1980- (författare)
- Statens väg- och transportforskningsinstitut,Förare och fordon, FOF,Swedish National Road and Transport Research Institute, Sweden;University of South-Eastern Norway, Norway
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- Ekstedt, Mirjam, Professor (författare)
- Karolinska Institutet,Linnéuniversitetet,Institutionen för hälso- och vårdvetenskap (HV),Hållbar hälsa,Reaction,Linnaeus University, Sweden
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- Pukk Härenstam, Karin (författare)
- Karolinska Institutet
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(creator_code:org_t)
- 2023-03-10
- 2023
- Engelska.
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Ingår i: Ergonomics. - : Taylor & Francis. - 0014-0139 .- 1366-5847. ; 66:12, s. 2106-2120
- Relaterad länk:
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https://doi.org/10.1...
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https://vti.diva-por... (primary) (Raw object)
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https://urn.kb.se/re...
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https://doi.org/10.1...
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https://urn.kb.se/re...
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http://kipublication...
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Abstract
Ämnesord
Stäng
- Hospitals work to provide quality, safety, and availability to patients with a wide variety of care needs, which makes efficient prioritisation and resource utilisation essential. Anticipation of each patients' trajectory, while monitoring available resources across the hospital, are major challenges for patient flow management. This study focuses on how hospital patient flow management is realised in situ with the help of concepts from cognitive systems engineering. Five semi-structured interviews with high level managers and shadowing observations of seven full work-shifts with management teams were conducted, to explore how patient flow is coordinated and communicated across the hospital. The data has been analysed using qualitative content analysis. The results describe patient flow management using an adapted Extended Control Model (ECOM) and reveal how authority and information might be better placed closer to clinical work for increased efficiency of patient flow.Practitioner summary: This study describes how a large tertiary paediatric hospital's patient flow management functions. The results offer a new understanding of how patient flow management is communicated and coordinated across organisational levels of the hospital and how authority and information might be better placed closer to clinical work for increased efficiency.
Ämnesord
- MEDICIN OCH HÄLSOVETENSKAP -- Hälsovetenskap -- Hälso- och sjukvårdsorganisation, hälsopolitik och hälsoekonomi (hsv//swe)
- MEDICAL AND HEALTH SCIENCES -- Health Sciences -- Health Care Service and Management, Health Policy and Services and Health Economy (hsv//eng)
Nyckelord
- Cognitive systems engineering
- Extended Cognitive Control Model (ECOM)
- hospital management
- patient safety
- ward coordination
- Vårdvetenskap
- Caring Science
Publikations- och innehållstyp
- ref (ämneskategori)
- art (ämneskategori)
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