From Customer Values to Production Requirements : Improving the Quality of Wooden Housing

• The industry of wooden single-family houses in Sweden faces several challenges; both with regards to production but also with regards to the market conditions. In order to avoid uncontrolled price increases of wooden single-family houses, an act regulating the cash contribution when purchasing a house has been introduced. This has led to an increased focus of the house price as well as on the individual producers to control its processes and thereby its costs. The purpose of this paper is to give an overview of existing research related to product and production developments related to the industry, identifying research gaps, and suggest research activities. This research has been carried out as a literature study focusing on these concepts. It concludes that existing research is fragmented and that the linkage between the consumer and the product is neglected as well as the holistic approach is missing in development activities. The authors propose that in order to study how the industry could come closer to their consumer markets and the aligned requirements as well as to facilitate product development, the Means-End Chain approach may be of use and that the approach could further be linked to Quality Function Deployment.

Ämnesord

TEKNIK OCH TEKNOLOGIER  -- Maskinteknik -- Produktionsteknik, arbetsvetenskap och ergonomi (hsv//swe)

ENGINEERING AND TECHNOLOGY  -- Mechanical Engineering -- Production Engineering, Human Work Science and Ergonomics (hsv//eng)

TEKNIK OCH TEKNOLOGIER  -- Samhällsbyggnadsteknik -- Byggproduktion (hsv//swe)

ENGINEERING AND TECHNOLOGY  -- Civil Engineering -- Construction Management (hsv//eng)

Nyckelord

Customer requirements

Wooden housing

Product development

Production development

Means-End Chain

Quality Function Deployment

Industriell ekonomi

Industrial economy

Byggteknik

Civil engineering

Forestry and Wood Technology

Skog och träteknik

Publikations- och innehållstyp

ref (ämneskategori)

art (ämneskategori)