Understanding user learning in its development : application of illeris’s learning model

• This paper investigates a learning model for its capabilities to improve the understanding of user learning during information systems design (ISD). We wish to explore the role of the ISD process as a learning process. Today, organizational design and development increasingly circulate around notions like ?organizational learning” and ?organizational knowledge creation” or is, in the general direction of organization, in a constant process of change. An information system could be the driver for new organizational routines or new produces, or the necessary component for realizing a new business strategy. The possible role of the information system might then be as a force for change or an obstacle, by the way it is used during its life time. Here we look at the development of the systems and how this process must reflect a high level of adaptation, learning and change in the user community. To add to the knowledge of ISD as a learning system we read a co-design-driven ISD case through the theory lens of Illeris (2007). We discuss the possibilities of designing an ISD process based on this learning theory and of creating users as well as an information system.

Subject headings

SAMHÄLLSVETENSKAP  -- Medie- och kommunikationsvetenskap -- Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning (hsv//swe)

SOCIAL SCIENCES  -- Media and Communications -- Information Systems, Social aspects (hsv//eng)

Keyword

Information system Development Theory

Learning Organization

Learning Theory

Illeris.

Informatik

Information Systems

Publication and Content Type

ref (subject category)

kon (subject category)