Hur bör kvinnor med fibromyalgi bemötas på bäst sätt?

• Health care staff meet people with chronic pain, for example fibromyalgia patients, every day. The way they encounter and communicate with these patients is important. The aim of this study was to explore how fibromyalgia patients experience encountering health care staff and their own family. The study also included questions about their view of a positive encountering. Ten fibromyalgia patients were interviewed in a multiple case study. The results showed that all women had both positive and negative experiences of the health care system. They found it important for staff to listen actively, show interest and understanding, be professional and take their problems seriously. For a positive experience each encounter must be tailored individually. The women had all met negative attitudes from people in their environment. The ten women all experienced support from their families. Having the diagnosis fibromyalgia confirmed was described as being important, but could also be a difficult matter to handle. Hence, it appears to be of considerable importance to seriously reflect over and to understand the impact of acting and communicating as health care staff when encountering and treating patients.

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