How are knowledge and information evaluated? : decision making in stage-gate processes

• In Stage-Gate processes decisions are made based on the knowledge and information developed during the preceding phase. The purpose of this study is to explore the current state-of-practice in industry regarding the assessment of knowledge and information at gate. The result indicates that gate reviews relates mainly to assessments of technical performance and function. Relatively little attention is given to assess the quality of the knowledge base, making it difficult to identify outdated, irrelevant and non-applicable information and knowledge. Further, tacit knowledge plays an important role in the decision making process, as reviewers ask for design rationale and further evidence of what has been done, and why. However, evaluating such knowledge is currently a poorly understood aspect of gate reviews. Conclusions drawn is that, although the specific focus of such meetings is not the evaluation of knowledge and information, there is a promising opportunity to work towards a better support of such activities, especially since the respondents perceive benefits coming from an increased attention to assessments of both the explicit and tacit knowledge base used in gate reviews.

Ämnesord

TEKNIK OCH TEKNOLOGIER  -- Annan teknik -- Övrig annan teknik (hsv//swe)

ENGINEERING AND TECHNOLOGY  -- Other Engineering and Technologies -- Other Engineering and Technologies not elsewhere specified (hsv//eng)

TEKNIK OCH TEKNOLOGIER  -- Maskinteknik -- Annan maskinteknik (hsv//swe)

ENGINEERING AND TECHNOLOGY  -- Mechanical Engineering -- Other Mechanical Engineering (hsv//eng)

Nyckelord

Knowledge management

stage-gate process

decision support

maturity

Funktionella produkter

Functional Product Development

Entreprenörskap och innovation

Entrepreneurship and Innovation

Centre - The Faste Laboratory

Centrumbildning - Fastelaboratoriet

Publikations- och innehållstyp

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