Stress Intervention Online : Designing for Self-help through Multiple Help

• E-health has undergone many changes during theyears. One is the development of web-based self-help services forpatients and citizens with health concerns. This paper presentsdesign ideas for a stress management web-based system thattakes the development of self-help services further. The aim ofthe system is to help people with mild to intermediate levels ofstress problems change patterns of behavior and take control oftheir stressful life situations. The system includes not only selfhelpthrough individual work with stress-related issues, but italso complements the individual efforts with help from peers andmedical professionals. The system then becomes a platform forcombining multiple help online. The system design ideas haveresulted from research studies and practical experiences of stressmanagement and web-based self-help systems. The paper also presents a couple of scenarios to illustrate in what ways the system usage can be characterized by multiple help online and aholistic approach to stress intervention.

Nyckelord

stress intervention; web-based; self-help; multiple help; communication

Working Life Studies

arbetslivsvetenskap

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