Performance measurement as a Tool for Performance Management in politically govern Healthcare : The Case of Region Stockholm

• Purpose: The purpose of the paper is to bridge the knowledge gap regarding our understanding of the relationship between political governance, performance measurements and performance management.Design/methodology/approach: An interpretative longitudinal case study including qualitative methods of document studies and interviews collected between 2017 and 2019. The interviews have involved both politicians, officials, and professionals.Findings: Our results show e.g. politicians' intention with performance management, how goal management and measurements are used as a tool and interpreted by public managers. A conclusion drawn in relation to our findings is that different political agendas and views of performance management tend to contribute to many and detailed performance measurements, the measurements are separated from operative performance management, it also contributes to a short-term perspective and a lack of a holistic view.Originality/value: Few have with qualitative methods empirically studied the relationship between political governance, performance measurements and performance management.

Ämnesord

MEDICIN OCH HÄLSOVETENSKAP  -- Hälsovetenskap -- Hälso- och sjukvårdsorganisation, hälsopolitik och hälsoekonomi (hsv//swe)

MEDICAL AND HEALTH SCIENCES  -- Health Sciences -- Health Care Service and Management, Health Policy and Services and Health Economy (hsv//eng)

Nyckelord

performance management

performance measurement

healthcare

politics

case study

industriell ekonomi och organisation

Industrial Economics and Organisations

Publikations- och innehållstyp

vet (ämneskategori)

ovr (ämneskategori)