Traceability Challenges in Crisis Management

• During large-scale crisis many responders organize themselves into temporal organizations to be best able to manage the crisis. In Sweden “staff” is one such kind of temporal organization; it is the temporal organization used in the police and in the fire departments. One challenge in temporal organizations is documentation, and how to document the on-going activities. To be able to trace what has happened during crisis, documentation is important. In research, temporal organizations and the documentation that these organizations carry out is a rather unexplored area. This article aims to elaborate this domain further, and identify problem areas related to traceability and documentation of information in the work carried out in temporal organizations during crisis. The article rests upon synthesizing of results from two ongoing research projects. Four different data sets have been collected, primarily within the police. The tentative results indicate that the current documentation strategy and practice within the Swedish police and the staff that they set up during a crisis does not provide a high level of information traceability. One of the reasons for the low level of traceability is that the documentation takes place on non-technical artifacts without embedded recording functions. 

Ämnesord

SAMHÄLLSVETENSKAP  -- Medie- och kommunikationsvetenskap -- Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning (hsv//swe)

SOCIAL SCIENCES  -- Media and Communications -- Information Systems, Social aspects (hsv//eng)

Nyckelord

Crisis management

Documentation

Police

traceability

Publikations- och innehållstyp

ref (ämneskategori)

kon (ämneskategori)