The use of the text-function in Video Relay Service calls

• The objective of the current study is to investigate whether and how the text-function offered in the Video Relay Service (VRS) is used and to demonstrate how its use affects the interaction of participants within this setting. The VRS facilitates calls between a person using signed language via a videophone and a person who is speaking via a telephone. An interpreter handles the calls and simultaneously interprets between the users and has direct contact with both users. All participants are physically separated from each other. The data consist of 12 recordings from the regular VRS in Sweden and the method used is Conversation Analysis. The findings show that typed text is used to: 1) conduct a repair; 2) pre-empt problems; 3) recycle text; and 4) overcome language differences.

Ämnesord

MEDICIN OCH HÄLSOVETENSKAP  -- Hälsovetenskap -- Arbetsterapi (hsv//swe)

MEDICAL AND HEALTH SCIENCES  -- Health Sciences -- Occupational Therapy (hsv//eng)

SAMHÄLLSVETENSKAP  -- Medie- och kommunikationsvetenskap -- Kommunikationsvetenskap (hsv//swe)

SOCIAL SCIENCES  -- Media and Communications -- Communication Studies (hsv//eng)

HUMANIORA  -- Språk och litteratur -- Jämförande språkvetenskap och allmän lingvistik (hsv//swe)

HUMANITIES  -- Languages and Literature -- General Language Studies and Linguistics (hsv//eng)

Nyckelord

interpreter

signed language

spoken language

telephone

text

video relay service

Social Work

Socialt arbete

Publikations- och innehållstyp

ref (ämneskategori)

art (ämneskategori)