Making competitive intelligence “social” : Current practices in four organizations

• The presented research has investigated empirically the current practices of how organizations are using CI today, and in particular what role collaboration and networking plays in such CI work processes. In particular, the investigation has examined what forms of collaborations and organizational networks are currently used in the CI work process. Four organizations have been examined as exploratory case studies. From this, a base model for social CI has been generated by extracting overall CI process characteristics from the investigated cases that relate to collaborative behavior and organizational networking. The study relies on the existing conceptual framework called the social CI framework intended for analysis and design of CI for the (socially) networking organization.

Subject headings

TEKNIK OCH TEKNOLOGIER  -- Annan teknik -- Mediateknik (hsv//swe)

ENGINEERING AND TECHNOLOGY  -- Other Engineering and Technologies -- Media Engineering (hsv//eng)

Keyword

competitive intelligence

social networking

organizational networks

collaborative work

enterprise social media

social software

enterprise 2.0

wikinomics

information systems

case studies

work systems

socio-technical systems

knowledge management

computer-supported collaborative work

social competitive intelligence

Computer engineering

Datorteknik

Publication and Content Type

vet (subject category)

rap (subject category)