User Implications for Cloud Based Public Information Systems : A Survey of Swedish Municipalities

• The emergence of cloud computing has implications for digital service provision in the private and public sector. These implications can introduce opportunities and challenges for user organizations. Evaluation of implications by prioritization and reduction of variables aids in procurement and adoption of cloud based public information systems. However, so far little research is available to evaluate implications of cloud computing in the public sector.The evaluation of implications is carried out through a survey of Swedish municipalities. Quantitatively summarizing the collected data a list of prioritized implications were obtained. In addition to this through a statistical analysis technique called exploratory factor analysis the number of implications are reduced by grouping them into factors.The result shows that the most significant implications for cloud based public information systems are remote access from anywhere at any time, access to and flexibility to choose between state of the art technologies as well as large dependency on vendor and less customization possibilities. A prioritized list of implications is presented from the perspective of users of cloud based public information systems. Through factor analysis we are able to reduce the number of opportunities to six and challenges to four. For future research we suggest to evaluate implications of cloud based public information systems from suppliers' perspective.

Ämnesord

NATURVETENSKAP  -- Data- och informationsvetenskap -- Systemvetenskap, informationssystem och informatik (hsv//swe)

NATURAL SCIENCES  -- Computer and Information Sciences -- Information Systems (hsv//eng)

Nyckelord

Public information systems

cloud services

implications

software as a service

cloud based public information systems

Computer and Systems Sciences

data- och systemvetenskap

Publikations- och innehållstyp

ref (ämneskategori)

kon (ämneskategori)