Challenges in Assessing Parameters of a Socio-Technical System

• The paper is an investigation of challenges in assessing parameters of a socio-technical system. The investigation is carried out using an augmented socio-technical matrix the quadrants of which represent culture, type of structure, methods/technique and type of technology. Investigation concerns a specific kind of matrixes developed for the purpose of achieving the right level of flexibility for a business process. The paper lists the challenges that need to be addressed when assessing parameters of a socio-technical system and suggests ways of dealing with them. Conclusion includes some generalization and plans for the future.

Ämnesord

NATURVETENSKAP  -- Data- och informationsvetenskap -- Systemvetenskap, informationssystem och informatik (hsv//swe)

NATURAL SCIENCES  -- Computer and Information Sciences -- Information Systems (hsv//eng)

Nyckelord

socio-technical system

metric

assessment

organizational culture

Computer and Systems Sciences

data- och systemvetenskap

Publikations- och innehållstyp

ref (ämneskategori)

kon (ämneskategori)