Abstraction, Restriction, and Co-creation : Three Perspectives on Services

• The recent surge in the interest of services has brought a plethora of applications of the service concept. There are business services and software services, software-as-a-service, platform-as-a-service, and infrastructure-as-a-service. There is also a multitude of definitions of the service concept. In this paper, we propose not a new definition of service but a conceptual model of the service concept that views services as perspectives on the use and offering of resources. The perspectives addressed by the model are: service as a means for abstraction; service as means for providing restricted access to resources; and service as a means for co-creation of value.

Ämnesord

NATURVETENSKAP  -- Data- och informationsvetenskap -- Systemvetenskap, informationssystem och informatik (hsv//swe)

NATURAL SCIENCES  -- Computer and Information Sciences -- Information Systems (hsv//eng)

Nyckelord

Service modelling

Services

Rights

Business modelling

Enterprise modelling

REA

Hohfeld's classification of Rights

Speech Act Theory

Computer and systems science

Data- och systemvetenskap

Computer and Systems Sciences

data- och systemvetenskap

Publikations- och innehållstyp

ref (ämneskategori)

kon (ämneskategori)